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See what reviewers are saying

Rated 1 out of 5 stars

I’m not surprised this company have gone into liquidation,absolutely appalling after care I’m still waiting for the Certificate of service from 2 years ago.Unfortunately I have to give a 1 star rating... See more

Rated 5 out of 5 stars

Kieran and Ryan installed an ideal 30 kw boiler today. Really great guys who were pleasant professional and completed the installation and then cleaned and tidied the whole area. I would recommend Hyd... See more

Rated 5 out of 5 stars

John and Jae arrived on time (as arranged) and worked solidly and efficiently through to completion of the installation. They talked through all options and explained each step clearly as they went.... See more

Company details

  1. Gas Engineer
  2. Bathroom Remodeler
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Welcome to Hydrus! Get a Boiler Installation Quote. HIGH QUALITY ENGINEERING AND PLUMBING SERVICES. Friendly and professional service throughout. We pride our selves on giving you the best of British service from first contact to installing your new heating system or bathroom. To make boiler buying simple and transparent for the consumer eradicating the need for archaic sales tactics. Our promise is to deliver the best service and products we can at a fair price. We pride ourselves in giving the best service for the best price possible always delivering excellent customer satisfaction.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

DO NOT USE

I accepted a quote in writing after a whats app video call.When the 2 guys turned up, cut off lights in the kitchen then decided I needed an electrical!
I'd asked for confirmation that all electrics and water cost where included in my new boiler quote.
Then the 2 guys who where doing ggd installation of my new boiler decided they couldn't do the Job due to the concrete floor, and let.... I'd need a new quote from there head office....
I've chased the company for my £400 deposit since July 2022 still not had it refunded...
STAY AWAY

July 15, 2022
Unprompted review
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Rated 5 out of 5 stars

John W is fab.

John W from Hydrus has been fab. Let me know when he was coming, turned up on time, been here all day, has amazing customer service and very professional, I can tell he knows his stuff.
Very pleased customer with John

April 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Hydrus heating contacted me and went…

Hydrus heating contacted me and went through everything required with the installation. John who I spoke to initially on the phone was very helpful and gave us some good advice which we took on board with our decision making. The engineers who fitted the boiler were very polite and left the area clean and tidy after doing an excellent job. I have been very impressed with Hydrus and based on my experience would highly recommend

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect experience from start to finish!!

I had spoken to advisors from several boiler installation companies, and no one’s offered me nearly as much clarity as Tom from Hydrus Heating. Ours was a complicated installation requiring external access to the second floor, so naturally I was nervous hoping everything went smoothly. Not only was the price excellent, but Tom kept me reassured throughout the purchase and installation process and patiently answered all my questions, even the most seemingly trivial ones. The entire installation was done in a single day, and each time I’ve called the company after it, my queries were dealt with swiftly. Highly highly recommend Hydrus, I’ve spoken to many companies, and they are definitely the best.

March 2, 2023
Unprompted review

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