Never received package during pandemic. They said contact carrier Postal service. I know if PO had package they'd have left a note. I've had UPS bring a package that was delivered wrong. They didn't t... See more
Hyggepoint
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product was bad quality and ran very small. I reached out to the vendor they did not get back to me regarding my concerns. I reached out to PayPal it took them over a month to investigate and denied... See more
Do not purchase anything from this company. The garbage they send to you is not what you order. No refund will be given. I ordered a beautiful wool knitted dress and received a very cheap FLEECE NIGHT... See more
This company is nothing but FRAUD. Refused to issue a refund. I waited 6 months for a pair of pants to arrive and they are not even remotely what was pictured. Not the right colour, not the right mate... See more
Company details
Contact info
Charged my credit card, but never sent the order
This company charged my credit card, never sent my order, then stopped responding to my emails. Don't shop here...
DO NOT ORDER FROM THIS COMPANY
I ordered a “sweatshirt” in April. Received it on June 25th. Came as a shiny, see-through, thin, maybe Lycra?, almost work-out type shirt. The reviews on their website are all fake. DO NOT ORDER FROM THIS COMPANY. Complete rip-off. Customer service never responded to any of my emails asking about tracking.
Fake company
My husband ordered some cute tops for my birthday from Hyggepoint. They charged our card in mid May but I still haven't received the order. Customer service is almost entirely nonresponsive. They finally sent a tracking number, which just says it was ready to ship June 3... it's June 25 now! Now we are going to have to cancel the charge with our credit card company. Do not order from this company. I wish we had read the reviews before wasting our time.
Total Scam
I placed on order on June 3 and tried to cancel it pretty quickly. I received a response on June 5 that said I couldn't cancel the order, it was already being processed. I wait 2 weeks with no update, so I respond to the same email thread, asking for an update. Nothing. I'm disputing the transaction with Paypal and with my bank. Should have read the reviews...
I ordered two dresses from this company…
I ordered two dresses from this company on April 25 and they still haven't arrived. I emailed them several times and i only got one response from them. I thought i would give them the benefit of doubt by still haven't recieved anything thus far.
If I could take away stars I’d give it -5 stars
Total scam, products come from China IF you’re lucky enough to actually receive your order. I placed an order May 1, and still at June 18, I still haven’t received anything. I’ve sent 3 e-mails and haven’t received any response. I wish I would have read other reviews before I placed my order.
Dispute purchase
Hey, have your bank dispute your purchase from hyggepoint.. they will give you your refund back on the card you made purchase, but they cancelled that card I made purchase, but they’ll send you a another card.
Well I ordered two shirts mid April and…
Well I ordered two shirts mid April and I have received nothing yet. I’ve sent multiple emails with no response. I am very disappointed really wish I would’ve read the reviews before I placed my order 😡😡
Sure wish that I had read the reviews
Sure wish that I had read the reviews. These foreign companies need to be stopped. We--as consumers---must be smarter. Horrible customer service. There has to be a way to put them out of service.
What a joke
I ordered a sweatshirt on April 15th, received it today. It is basically a long sleeve slimy material t-shirt. What a joke. I wrote the company, which I doubt to hear back from. There's $30 I'll never get back.
It’s so sad that people have no remorse…
It’s so sad that people have no remorse for scamming! This is a crime and they should be punished.
I also ordered some pants around April, 20th and never received it. I kept emailing them and someone named Rachel kept replying asking me to please be patient?
I only ordered one thing just to test them, I am so glad I didn’t spend more money on these criminals!
This website is a scam
This website is a scam! I ordered over $100 worth of clothes on May 6th and haven't received them. I got a bogus shipping notification email on May 20th. When I click on tracking information it says it can't be found. I reported the company to the FTC. If the same thing happened to you, I encourage you to do the same!
Fraud
An absolute disaster I bought a grey dress months ago got it and I wouldn’t even wear it to bed. I have sent it back to them and I haven’t received a refund not garment back again. It is now with a solicitor for false advertising and stealing off me.
This people are incredible horrible
This people are incredible horrible. My order never arrived and forget about getting even your money back. They don't even have a phone number just an email that never responds back to you. They took $89 from me it's crazy. I feel so much taken advantage of. Terrible.
Stay away from.this scammers.
I ordered a dress on April 24th and…
I ordered a dress on April 24th and just arrived today June 4th. It took a long time but with Corona virus that is be expected. The dress is beautiful fits perfectly. I absolutely love it and worth the wait.
SCAM!!
SCAM!!! -10 Never arrived. Wrote support hyygepoint when I received a 'we see you have your delivery' email asking where it delivered to. Shows CA address but I don't think it is state side.. I never heard back from Hyggepoint. Waste of money. Too bad.
-20 stars actually
-20 stars actually. Ordered 2 shirts in April. Here it is June 3 no merchandise. Scam scam! Never ever again. Will be filing a claim with my bank!!! 🤬🤬
It's been over a month I ordered an…
It's been over a month I ordered an Item, still waiting for the Item. Totally False, the company brings cheep Items from China, no Telephone contact. Was not even able to track the shipment. USPS waited over 15 days to get the items to them.
Took well over a month to get my order
Took well over a month to get my order. Unable to track item--looks like it came from China and is not a US based company out of CA. Total false advertising!! Speaking of false advertising, my items I order are NOTHING like the description and appearance of the items online. Cheap materials---total waste of money. I better be getting a refund for these items as they were falsely advertised. DO NOT RECOMMEND! Don't be fooled. The pictures online are nothing compared to the actual product!! SCAM!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







