In this occasion, I took my car in for an MOT and it was carried out with no issues. The only thing that surprised me was the failure regarding one of the seat belts. It has been passed by them and ot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
I went to my local inandout Spalding for two tyres which were very affordable, that was booked in advance. I got reminders of my appointment prior, on arriving the car was checked in there was a larg... See more
Company replied
Very good will definitely use again. Booked in for an Mot staff took it straight in so I went to Morrisons around the corner for lunch and got the call within 40mins. Very efficient and easy booking o... See more
Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
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Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Excellent service and support
Had a very positive experience at
In‘n’out Autocentres, Bristol. Matt Lee went out of his way to help me and explain my options. Thank you.
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're grateful for your positive feedback and are pleased to hear about your excellent experience at IN'n'OUT Autocentres Bristol. Thank you for choosing us!
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2nd time bringing my car for MOT
2nd time bringing my car for MOT. Took a bit longer than an hour but happy all around. Cribbs Causeway Bristol branch guys are great! Thanks!
August 8, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're thrilled to hear about your positive experience with our Cribbs Causeway Bristol branch. Thank you for your feedback!
Excellent advice and service.
They gave me advice regarding the original tyre which was much appreciated. The engineers were very helpful and knowledgeable. Would definitely use these guys again.
Thanks lads 👍
August 8, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our advice and service excellent. We look forward to serving you again in the future.
Always helpful and customer orientated
Always helpful and customer orientated. Good reliable service.
August 8, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review, Mr. Saunders. We are glad to hear that you found our service helpful and customer-oriented.
Very good service and good price
Very good service and good price. MOT failure sorted within a couple of hours. Very helpful and friendly switchboard. Thank you.
August 8, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your lovely feedback! We hope to see you again in the future.
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Recently started taking my car here
Recently started taking my car here, to the Peterborough branch. Great customer service, fitted me in at short notice and went above and beyond to solve my car issue.
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're overjoyed to hear about your positive experience at our Peterborough branch. Thank you for choosing IN'n'OUT Autocentres!
My knights in shining armour!
I was stranded waiting for RAC when the manager from Wicks told me to go next door to the garage. The guys were really helpful and friendly, gave me a cup of coffee (I’d been waiting in the car for over 3 hours) and took my car into the garage. I had 3 nails embedded so it couldn’t be repaired and they didn’t have a new one in stock. My space saver spare was put on so I could get home, with no charge! I went back in the morning and a new tyre was waiting for me and promptly fitted. What an overall excellent experience, from an anxious disabled woman left sat at the roadside, to being taken care of by true professionals. They really were my knights in shining armour! I will definitely go there again and can’t recommend them enough.
August 5, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your wonderful review. We’re delighted that we were able to help you when you were stranded and feeling anxious.
It was our pleasure to make sure you were safe and able to get home, and we’re so pleased we could get your new tyre fitted and have you back on the road the following morning. Our team will be absolutely thrilled to hear that you felt so well looked after.
“Knights in shining armour” is a lovely description, thank you! 😊 We really appreciate your kind words, recommendation and continued trust, and we look forward to welcoming you back again in the future.
Jusy really quick and easy for an MOT
Jusy really quick and easy for an MOT. Wasn't kept waiting, and really polite and helpful staff. Second year in a row.
See you next year.
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear that your MOT experience was quick and easy. Thank you for choosing IN'n'OUT Autocentres for the second year in a row. See you next year!
Ive had 2Mots and services done by you…
Ive had 2Mots and services done by you guys at basildon and had brake services done a lot lot cheaper than a main dealer and a lot better customer service they talk to you ! Unlike the dacia dealer i used to use
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your fantastic review and for choosing us for your MOTs, servicing and brake work. We’re really pleased to hear that you’ve found our prices competitive and, most importantly, that you’ve received the customer service you deserve.
We believe in keeping things straightforward, taking the time to talk to our customers and making sure you understand the work your vehicle needs. It’s great to know that this has made such a positive impression.
We really appreciate your continued support and look forward to looking after you and your car again in the future!
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I find it daunting and unsettling to go…
I find it daunting and unsettling to go to a garage as a female as previously I have been treated in a condescending manner but not at Cribbs in&out, friendly, helpful with advice and clear and in future I will always continue going there for my car requirements.
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for sharing your experience. We’re really pleased to hear that you felt comfortable, respected and well looked after at our Bristol centre.
We understand that visiting a garage can feel daunting, and it’s important to us that every customer feels listened to, receives clear advice and is never made to feel uncomfortable or talked down to.
Thank you for putting your trust in our team and for choosing us for your future car needs. We really appreciate your kind words and look forward to seeing you again!
Worst experience for a MOT test
Worst experience for a MOT test. My car failed its MOT because of a small scratch on the offside rear tyre. It charged me £ 202 for a single tyre... never returning to this garage and cannot recommend it based on my experience.
August 7, 2026
Unprompted review
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, they sorted the problem for me and very quickly. Will definitely return.
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear that our staff was very helpful and knowledgeable in sorting out the problem for you. Thank you for sharing your positive experience with us.
Friendly and helpful staff
Friendly and helpful staff. Efficient service.
August 7, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive feedback is greatly appreciated. We are glad to hear that our staff was friendly and helpful, providing efficient service. Thank you for sharing your experience with us.
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Utterly shocking experience
Utterly shocking experience. Customer service at a complete zero. Left not knowing if my car was safe even with a passed MOT.
August 6, 2026
Unprompted review
Customer service
"Call handler helpful, garage polite told me how long it would take and text me when ready which they did, great customer service "
August 6, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive feedback is appreciated. We are glad to hear about your experience with our customer service. Thank you for sharing your thoughts.
Easy to use online booking system
Easy to use online booking system, MOT done extremely quickly, friendly and efficient staff. Highly recommend.
August 6, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're thrilled to hear about your positive experience with our online booking system and efficient staff. Thank you for your feedback!
Reply from IN'n'OUT Autocentres
Thank you for sharing your positive experience with us at IN'n'OUT Autocentres. We are glad to hear that drop off and collection were easy for you.
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I went to my local inandout Spalding…
I went to my local inandout Spalding for two tyres which were very affordable, that was booked in advance. I got reminders of my appointment prior, on arriving the car was checked in there was a large waiting area, and within 40mins it was ready, no fuss can't ask for anymore great service.
August 5, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're thrilled to hear about your positive experience at IN'n'OUT Autocentres Spalding! Thank you for sharing your feedback.
Staff very helpful
Staff very helpful. Patient under stressful situations. Kind to me personally.
August 5, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We appreciate your positive feedback. Thank you for sharing your experience at IN'n'OUT Autocentres.
MOT & Service
I've used the Cardiff centre for some years- customer care is good , the service is great and good value.
August 4, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback! We're glad to hear you had a great experience with our MOT & Service at our Cardiff centre.
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