My original order was placed in City 2 Instabox and by entering the code the box did not open. It went more than 4 days and 4 times calling just to be told that they cannot open the box and cannot del... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
English 5/5 Stars — Smooth, fast, and reliable! Great user interface with clear tracking every step of the way. Lockers are placed in super central locations, and deliveries are always on ti... See more
Last week i got a package which was not for me, behind my package. I guess that this other pacage was something that was forgotten by a previous customer of Instabox. I will try to send the other pac... See more
⭐⭐⭐⭐⭐ I’m very happy with my experience with Instabox! The delivery was fast, convenient, and hassle-free. I really appreciate being able to pick up my package at a time that suits me, without ha... See more
Company details
Written by the company
Instabox grundades i Sverige år 2015 och erbjuder blixtsnabba och okomplicerade leveranser där vi använder förnybar diesel och el, från några av de mest populära e-handlarna i Europa. Om du har frågor om en leverans, då kan du ringa till oss på 010-206 90 01 eller skicka ett sms till 71020, så kommer en av våra kollegor att hjälpa dig.
Contact info
Hälsingegatan 40, 113 43, Stockholm, Sweden
- 010-206 90 01
- info@instabox.se
- instabox.io
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and good service
Super fast delivery and easy pickup
I got my parcel quick and easy!
East to use👌🏻
Always look if "your" box i empty before you close it!
Last week i got a package which was not for me, behind my package. I guess that this other pacage was something that was forgotten by a previous customer of Instabox.
I will try to send the other package´s content back by "Posten", as I was lucky to find a postnbr within that packet.
Very good service
Quick and easy
quickly and efficiently 🙂
English
English
5/5 Stars — Smooth, fast, and reliable!
Great user interface with clear tracking every step of the way. Lockers are placed in super central locations, and deliveries are always on time or even ahead of schedule. A small package sent from Sweden to Norway arrived in just 2 working days!
You get an SMS as soon as it arrives, and the screen interface on the locker is so much better than dealing with Bluetooth connections like with Posten. You just type in your phone number on the screen, grab your parcel, and you're done. Highly recommended!
Norsk
5/5 stjerner – Utrolig smidig og raskt!
Superenkelt brukergrensesnitt med full sporing hele veien. Henteboksene er plassert veldig sentralt, og de leverer alltid på tiden eller før tiden. En liten pakke fra Sverige til Norge kom på bare 2 virkedager!
Fikk SMS med en gang pakken var klar. Skjermen på henteboksen gjør det så mye enklere enn Posten, der man må klusse med Bluetooth og tilkobling. Her taster du bare inn telefonnummeret på skjermen, henter pakken og er ferdig. Anbefales på det sterkeste!
Happy costumer
I got my package with no problems and i could catch it my close location
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








