Instant Pot Reviews 95

TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

The Instant Pot Vortex Dual 11L PFAS-Free Air Fryer, Instant Pot Classic Mini 3.8L Multi-Cooker Sea Salt White & Instant Pot Plus 5.7L Multi-Cooker arrived quickly from Instant Pot UK and exceeded my... See more

Rated 1 out of 5 stars

Bought a faulty InstantPot Duo 7.1L and with all the communications with them, we are being asked to "do a hard restart", which we did... for a few months now! Customer service is a joke, taking week... See more

Rated 1 out of 5 stars

My Instant Pot Vortex air fryer’s digital display failed after about 12 months and became unusable. It was difficult to even find the correct support contact due to distribution changes, but I ev... See more

Rated 1 out of 5 stars

Bought a two drawer instant pot air fryer 4 years ago. It’s worked well enough, but now both drawers have developed cracks at the top, presumably due to the plastic going brittle due to the heat. I wr... See more

Company details

  1. Appliance Store
  2. Kitchen Supply Store

Information provided by various external sources

Instant Pot is a Canadian brand of kitchen appliances.


Contact info

2.0

Poor

TrustScore 2 out of 5

95 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Fantastic addition to my kitchen

Fantastic addition to my kitchen. I was gifted this to test and I love it! So quick & easy to use. I am comparing to my current model and it works better & is easier to clean! Perfect healthier ‘chips’ every time. Highly recommend it.

April 28, 2021
Unprompted review
Rated 4 out of 5 stars

Great Air Fryer

I've been using their Air Fryer every day since I received it. It's very useful as it cooks much quicker than a normal oven and it's very easy to clean. I've tried many recipes already and they all worked quite well. I love that I can use much less oil than when I'm baking in the oven or frying. I will definitely keep using it very frequently for a healthier way of cooking.

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

I think it's fab!

I've used mine a few times now for various recipes and absolutely love it! I'm a food developer and photographer so using new tech to help elevate my recipes is something I'm always excited by and the Instantpot really exited me. I also love how you can dehydrate as well although I am yet to try this out. So far, I love it and would definitely recommend - especially for ease!

April 28, 2021
Unprompted review
Rated 1 out of 5 stars

After several uses my air fryer still…

After several uses my air fryer still emits such a strong odor of hot plastic. I put it in the garage when using it. I like everything about the unit except the taste of burnt plastic on the food.

November 24, 2020
Unprompted review
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Rated 1 out of 5 stars

No attention to the environment

I bought an Instant Pot in December 2019 and last month something happened to the pot and it didn't work anymore. I contacted the service, they were very helpful and sent me a new product. So the problem started because I have another pan (which is not working) and the company did not receive it. I asked the customer service person but Instant Pot is not responsible for the product that stopped working. The suggestion is to put it in the trash. I think that in 2020 it is UNBELIEVABLE that a company behaves like this. Where is your attention for the environment? In addition, you are missing a great point to understand what happened and improve the next products.

August 17, 2020
Unprompted review
Rated 1 out of 5 stars

bad customer service. Shame great pot…

This does not reflect on the actual pot as it's brilliant. However, the customer care is unhelpful in many ways. I took out a pot for my mum and bought some extra parts. When they arrive the parts did not come with the pot. I was later told that they come separately and that if I did not need them again I can refuse them at the door when royal mail delivers them.

When royal mail delivered them they where a basic padded small little envelope with NO returning address.

The postman said if you do not accept the envelope it will be kept by royal mail because there's no return address.

I was forced upon to receiving the spare parts. Yes I know I ordered them but I am aloud to change my mind. Plus it shouldn't of been so difficult for me to refuse the parcel.

I emailed them and I called them no response.i had to take out a dispute with PayPal to get them to send me a return address. And they stated that they will also reimburse my postal charges.this has as been an inconvenience for me in many ways. I have managed to prepare for postage. I have sent them an email and as per usual I have not heard anything form them. I know this is deliberate as in the beginning the emails flow pretty quick.now they ignore you.

If I can help it I will never purchase directly from them again.not nice people to deal with.i will still get in touch with PayPal as what they have done to force me to take something I no longer wish to keep is crafty and cunning.

July 28, 2020
Unprompted review
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Rated 1 out of 5 stars

Broke down after 3 months

My instant pot broke down after 3 months. I've been trying to reach their support section and have uploaded several documents the last month but they don't seem to care.
Order: 114-9001341-9769863

December 24, 2019
Unprompted review
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