International Drivers Association Reviews 

3,805
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the exceptionally quick customer service responses received through online chat and email. Many people note that the official website is very easy to navigate and digital documents arrive promptly on the exact same day of application. Some reviewers were not happy with initial technical hurdles, such as experiencing unexpected difficulties uploading pictures or trying to add additional drivers on the platform. However, customer support agents quickly resolved these technical issues and provided friendly guidance to ensure consumers could complete their applications smoothly.

What people talk about most

Staff

People report positive experiences with staff, highlighting the quick and professional assistance provided by... See more

Customer service

Users describe positive interactions with customer service, highlighting fast and efficient assistance... See more

Service

Reviewers mention positive feedback about service, highlighting quick processing times and helpful support... See more

Response time

Clients share positive opinions on response time, expressing high satisfaction with fast and efficient... See more

User experience

Customers had positive experiences with user experience, highlighting the super fast and smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more

Company replied

Rated 5 out of 5 stars

We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the... See more

Company replied

Rated 5 out of 5 stars

I needed my paperwork sorted with a fairly tight timeline, and the International Drivers Association made it painless. Everything arrived promptly, exactly as described. What really made the diff... See more

Company replied

Rated 5 out of 5 stars

It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of t... See more

Company replied


Company details

  1. License Bureau

Written by the company

An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,805)

1,264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional experience with jerald

Professional experience with jerald. Thanks to him

July 27, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Florian,

Thank you for your kind feedback! We’re delighted to hear that you had a professional experience with Jerald.

We truly appreciate your support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Agent Reychel was very helpful and very…

Agent Reychel was very helpful and very fast. She informed me about stuff which i did not know about. Very satisfied with how the conversation went.

July 27, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Reychel was helpful, fast, and able to provide you with valuable information.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great and excellent

Great and excellent. took minimal time to apply. Support is awesome. Shella, the support specialist is very helpful and gave excellent assistance for resolving my concerns.

July 16, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that the application process was quick and that Shella provided excellent support in resolving your concerns.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

🇩🇪 🇧🇷 A Clear and Apparently Valid Alternative

🇬🇧 The website clearly states that it does not issue an official document, but rather a translation of the driver’s license certified by a private organization.
The document does not have the same visual quality as an official IDP, but it is well produced and does not attempt to present itself as a government-issued document. Since the law requires the original driver’s license to be accompanied by a translation, this service appears to meet that need.
Ultimately, the only way to confirm its acceptance will be to present it

-------------

🇧🇷 Uma alternativa clara e aparentemente válida

O site informa com transparência que não emite um documento oficial, mas uma tradução da CNH feita e certificada por uma organização particular.
O material não tem a mesma qualidade visual de uma PID oficial, porém é bem produzido e não tenta se apresentar como documento governamental. Como a legislação exige que a CNH original esteja acompanhada de tradução, a proposta parece atender a essa necessidade.
A confirmação definitiva, naturalmente, só virá ao apresentar o documento durante uma viagem.

July 19, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Veronica,

Thank you for your thoughtful feedback! We’re glad to hear that our service met your expectations and that you found the information on our website clear and transparent.

We truly appreciate your support and thank you for sharing your experience.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald was great and efficient for a…

Jerald was great and efficient for a quick turnaround. Highly recommend!

July 22, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello David,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald provided quick and efficient assistance.

We truly appreciate your recommendation and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

The experience was great

The experience was great, especially the chat function. Jerod was very responsive and helped to solve my minor issue right away. I now have my digital permit and can rent a car in Greece. Thanks Jerod!!

July 22, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was responsive and able to resolve your issue quickly.

We truly appreciate your support and wish you a great trip to Greece!

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Excellent service and support

The application process was simple and easier to navigate. April from the IDA team assisted me promptly in tracking my shipment as I had a short window before my travel was scheduled to begin and she assisted in expediting the process so that I can receive my IDP in time and offered a replacement card service in case of delay in arrival of my IDP, being shipped directly to my hotel.

July 20, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that April was able to assist you promptly and help ensure your IDP arrived in time for your trip.

We truly appreciate your support and recommendation.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Simple, Fast, and Reliable!!!

This is the second time I got my IDP with International Drivers Association. They provide simple, fast, and reliable service. In fact, Reychel was very efficient and professional in asking and processing an information that I missed. Thanks!!!😊

July 19, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you chose IDA again and that Reychel provided efficient and professional assistance.

We truly appreciate your continued trust and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Legitimate and very supportive

Legitimate and very supportive. Reached out to chat support and Shella was extremely helpful and prompt with her responses and support.

July 18, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Shella provided prompt and helpful support throughout your experience.

We truly appreciate your support and recommendation.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great customer service

Great customer service. Reychel was very efficient and helpful in finalising my order. Couldn't have gone better. Highly recommend.

July 17, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Reychel was efficient and helpful in finalizing your order.

We truly appreciate your recommendation and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Quick and Easy

The process was quick and simple. Jerald in Customer Support was super helpful. He quickly answered all of my questions and guided me through the necessary steps for adding my husband's information for his certificate.

July 16, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was able to answer your questions and guide you through adding your husband's information.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great supporter ,

Great supporter ,Mr Jerald
Am so happy with him

July 16, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald provided you with great support.

We truly appreciate your support and are happy you had a great experience.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Shella was amazing in helping me get my…

Shella was amazing in helping me get my IDP quickly and efficiently!

July 16, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Shella helped you obtain your IDP quickly and efficiently.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald

Jerald, very professional and helpful

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald was professional and helpful.

We truly appreciate your support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Thank you soo much for your company…

Thank you soo much for your company really it helps me good for my international license and also from your team Specially Mr jerlad he helps me a lot for applying my driving license 🙏

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that our service was helpful and that Jerald assisted you throughout your application.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald

Good service.. quick reply and service highly recommended.... also thank you for helping me

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you were happy with our quick service and support.

We truly appreciate your recommendation and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Customer service

Customer service

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you were happy with our customer service.

We truly appreciate your support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Tanks jerald good job

Tanks jerald good job

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Jorge,

Thank you for your kind feedback! We’re delighted to hear that Jerald provided you with great service.

We truly appreciate your support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

I was helped by Jerald

I was helped by Jerald, he was very kind and reactive

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Angel,

Thank you for your kind feedback! We’re delighted to hear that Jerald was kind and responsive while assisting you.

We truly appreciate your support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Second good experience with IDA

I want to thank @Jerald for its assistance and IDA for my renewal and reception in Kampala today in one week.
It was my second experience with IDA, I appreciate and I recommend.

July 14, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that your second experience with IDA was just as positive and that Jerald was able to assist you with your renewal.

We truly appreciate your recommendation and continued support.

Kind regards,
International Drivers Association

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