Do Not buy, poor quality product- Problems with personal hot spot (does not connect to other device) does not run in the car (CarPlay), very problematic with all poor battery life -= do not trust thes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
New iPhone 17 pro max nightmare
Just got new iPhone 17 pro max. Avoid do not buy. I am returning it.
It refuses to sinc with my icloud account, refuses to sinc with either of my iPhone 8 or iPhone 12 when positioned side by side.
Tells me my gmail password is incorrect it is correct!
Worst set up and pairing iPhone I have ever had. Been on phone for ages with sky no help apart from send back.
Previous phones were 5, 8, 2x12 and 13 no problems setting these up.
Save myself money and stick with the 12 n 8
After nearly 10 years of buying Apple…
After nearly 10 years of buying Apple phones I will switch as the last Apple 14+ broke after one year. The customer service although polite was not successful with fixing it at the store and as I only have one phone I couldn’t send it for repairs (the camera stopped working) as I would be without a phone (yes, I’m one of those who only has one phone and no computer/laptop/ipad etc.
iPhone 15 plus absolutely rubbish!!!
iPhone 15 plus absolutely rubbish!!!
Have to switch it on and off all the time to get apps to work properly…
Over £1000 for a pile of rubbish!!!
And I wondered why all my colleagues use Samsung
I haaaate the dynamic pill
I haaaate the dynamic pill thing… its a stupid design and the fact you can remove it ridiculous… other than phones great…
Break the upgrade cycle and switch completely …
Please do yourself a favor and break away from Apple’s vicious cycles of cheap products just expiring prompting you to buy new and sticking with them due to limited compatibility to transfer your data elsewhere. Get out when you can! Apple Products are not worth aggravation
Can’t easily add/learn words to the…
Can’t easily add/learn words to the dictionary. This is bad. Everyone I know has a problem with this and yet year after year Apple FAILS to rectify this ridiculous issue.
iPhone 15 pro max /Not Rain-Proof at All – Totally Misleading Claims from Apple
I recently bought the iPhone 15 Pro Max after finally deciding to join the rest of my family who all use iPhones. One of the main selling points for me was the so-called “water resistance” — Apple claims it can survive being submerged in water up to 6 metres for 30 minutes. That sounded reassuring.
But the reality? Deeply disappointing.
I went for a simple walk in the rain — nothing extreme, just a regular bit of British weather.
When I got home and plugged my phone in to charge, I was shocked to see a warning saying: “Liquid detected in the charging port” and it refused to charge.
So much for water resistance.
If this phone can’t even handle light rain without shutting down the charging function, then the entire water-resistance claim is just marketing fluff. It’s not rain-proof at all. How can it be safe under 6 metres of water if it can’t survive a few raindrops?
This experience has left me frustrated and feeling misled. I didn’t even consider myself an Apple fan before, but I gave it a try to align with my family — and now I regret it.
The iPhone 15 Pro Max feels like a lot of hype and not enough real-world durability.
For the price I paid, I expected a reliable, high-quality device.
What I got instead is a phone that can’t handle the basics.
Disappointed is an understatement.
Iphone
I’ve had iPhones since I can remember buying phones for myself. The last device I had was an iPhone 12 and now since recently I have an iPhone 15 pro titanium.
I am incredibly uncomfortable using this phone and I had the same issue with the previous iPhone. The device gets hot, so much it hurts my hands and leaves a burning sensation on my fingers tips.
I was hoping the new device would be different but it is actually worse. The battery life is also disappointingly low.
Do Not buy
Do Not buy, poor quality product- Problems with personal hot spot (does not connect to other device) does not run in the car (CarPlay), very problematic with all poor battery life -= do not trust these corrupt paid reviews you find on the internet. Apple burying their head in the sand they do not want to hear or know about you after they took your money.
iPhone 15 camera really bad and special…
iPhone 15 camera really bad and special when you share images or videos so pure quality and problem with Bluetooth and other defective
Can’t change to a new phone other than…
Can’t change to a new phone other than iPhone .The worst bully Trump system continually trying to get you to pay for additional charges .
They are disabling ADP encryption
They are disabling ADP encryption. Totally backwards making our data less secure
I phone pro max 16 what a piece of…
I phone pro max 16 what a piece of rubbish this phone doesn’t work and is so slow compare with the 13 pro max what was the point Apple?? Plus forced to have black history and lgbt rubbish on here
READ THIS!!! Before buying an Apple phone
Keep in mind that what I’m about to say comes from someone who has used and supported Apple all his life. Apple is the most 千ㄩ匚Ҝ ing useless piece of shit phone I’ve ever encountered, deliberately making their devices worse for their own profit. Apple is known for having the knowledge and materials to create revolutionary devices that are greatly beneficial to society, but instead, it PURPOSELY makes the models worse to gain profit and persuade buyers to invest more money into making their phones slightly better. I’ve been an Apple supporter for years and used to defend it vigorously against other models, but I have recently come to my senses and realized that being a ‘pretty’ phone does not make it a good one.
First, let’s talk about the battery. The battery performance on Apple devices is a prime example of how they prioritize profit over creating something that actually benefits society. Over the two years I’ve owned my new iPhone, its battery capacity has decreased from 100% to 77%. Keep in mind that I have never done anything harmful to damage this phone, such as making contact with water or dropping it seriously. The issues with the battery were compounded by a failure to charge it, as the phone now only receives energy at certain angles, leaving me to wake up some mornings with a completely dead phone. Many people are likely to think, “that’s just how phones work; the battery is known to malfunction over time,” and to those who believe this, I am truly sorry. When compared to other phone models such as Samsung or even Android, Apple has significantly worse battery life, causing the battery to fail in just three years, while others can last almost a decade. This, once again, links back to their marketing scheme of intentionally making their phones die quicker over time to persuade buyers to purchase new ones.
Next, we have its inefficiency. Apple has added many significant features that cause far too much work for little benefit, proving to be quite harmful, especially in times of need. I, for one, experienced this just the other day when the power went out right as I needed to send a very important message to my work. My phone was low on battery, causing it to die almost immediately as I ran around trying to find any spot where its limited mobile data was available. Since I had no other choice, I borrowed my sister's Apple iPhone and tried to log in through Snapchat to send the important message. As soon as I entered my account details, it sent a ‘security’ code to my Gmail, preventing me from logging in. I then had to log in through Gmail to access the code, once again entering my account details before getting hit with yet another ‘security’ code, which was sent directly to my dead iPhone, leaving me with no alternative option to log in. I was then completely unable to send the message, putting me in an annoying situation where I could only sit and blame my phone, once again.
Finally, we have the passwords. Recently, I’ve had much trouble with my passwords being declined and completely refused. This never used to happen as much, but recently it has affected my iPhone in a horrible way. First off, the Face ID feature has completely stopped working and does not allow me to reset it whenever I try to fix it. This was never that much of a problem, as I could just use my regular passwords to access everything else. That was until I used the App Store, where I realized just how much of a problem it was. Usually, I used Face ID whenever downloading apps, so now I had a bit more trouble, but once again, I could still use my password. I then entered my password correctly multiple times, only for it to be rejected over and over again. To ensure I had the right password, I decided to reset my password, where I was presented with the first step: entering my phone lock screen password. Once again, I entered the exact four-digit lock screen password, only for it to be rejected over and over again, with no way to fix it. I am now completely unable to download apps onto my phone, making it an even more useless piece of shit.
Overall, with all these many flaws and even more that I still haven’t named, it’s quite clear that Apple really is a shit phone company and does not deserve any of the love it has ever gotten. It has the potential to be one of the greatest inventions in the world, but instead, it wastes it on features that intentionally make their phones worse over time, giving their greedy company more money.
If anyone ever considers buying an Apple product because it looks ‘cool,’ then I really hope you see this before it causes more harm than benefit.
千ㄩ匚Ҝ you, Apple.
Apple Bloody rubbish phone you need to…
Apple Bloody rubbish phone you need to remember Multiple password multiple pin to access the software it’s not practical whoever write the software is an idiot not user a friendly keep away from this Apple phone
Vin was very helpful and made sure I…
Vin was very helpful and made sure I got the right bit of kit - I appreciated her help. Carlisle English street shop .
I’ve had Apple phone for 5 years now
I’ve had Apple phones for 5 years now. They always were my allies to every day activities. Could rely on them for all operations, trainings, finances.
Recently Apple made an update which ruined my phone. Literally f..cked it! I had to install the passwords app, as I was instructed. My phone‘s become my worst enemy. No password is working, can’t set or save new, can’t access my work timesheets, my gov.uk sites , Amex, my pay and payslips: all shamelessly blocked! I’m hating this!!! My life is a mess of passwords and time wasted to solve this.
Went to Apple shop in White City 😂 2 hours waiting to get a quick irrelevant useless support. Just told to download passwords app and try to recover all past passwords 😡 or call the support line!!! Why call the support line if i was there already???? Is that giving you attention??? Is that helping you solve a serious problem??? I’m determined to start legal action if Apple doesn’t get me this solved.
And I’m not the only one living this hell: my daughter’s, my granddaughter’s, my work colleague’s in the same feverish situation!
I’m sure it’s my last iPhone. There are other brands to choose. Even good Chinese brands. Why should I be loyal to Apple if they couldn’t care less about me?
Shame on Apple!
Shane on Apple!
Shame on the worst company!!!
Stay away they defrauded my card for…
Stay away they defrauded my card for money claiming i had made in-app purchases, i dont even own an apple device and signed up for a free trial of apple tv+ i was given for shopping at currys supermarket.
Their answer was that transactions were made in 2013 which is total waffle there is nothing they can do and i should go to my financial instituition. Stay away from this scam company
Forced upgrade to iOS18
Automatic updates were always switched off on my 10 months old SE. Phone updated itself. During forced upgrade to iOS18, my 50 years old family photos and few short videos were deleted. All photos were deleted. Within week there was another upgrade to iOS 18.0.1 because of multiple bugs and litany of other issues. I requested phone call from customer service, but it was not possible to restore photos or videos. Nothing in the cloud, hidden albums etc. Pure evil upgrade.
1. This is my first and last iphone. Turning off automatic updates means nothing. Apple controls every iphone-any location-anytime. Don't take my word for it, try it.
2. Battery lasted 1 day with couple short calls or sms. I uninstalled heaps of useless apps and turned off lot of default settings about advertising etc.
3. After forced upgrade apple reversed all settings ON.
4. I regret buying iphone. Never again.
5. I do not recommend iphone to anyone.
6. Apple Team, please continue...
Dreadful support and terribly…
Dreadful support and terribly unreliable technology. My daughters iphone has stopped working again saying it needs to be plugged into a computer running iTunes.
Seriously!!! Are we in the 1990's?
4 hours of restores, upgrades using this 1990's iTunes product and now having to book, yes book an appointment at an iphone store.
Give me a samsung ir google phone all day long. Apple is Awful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








