Ivacy VPN Reviews 3,711

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am using this VPN for several years now without any issue. Recently I was not able to connect to USA server. Manson from support assisted me very well and gave me full guidance in making sure my con... See more

Rated 5 out of 5 stars

I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agen... See more

Rated 5 out of 5 stars

I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expir... See more

Rated 5 out of 5 stars

I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my lic... See more

Company details

  1. VPN Service
  2. Internet Service Provider

Information provided by various external sources

At Ivacy, ingenuity is engrained throughout our product development cycle. We believe in complete online freedom, along with impenetrable security for our users. With our eyes set dead straight on our target, we began our journey in 2007 and engineered the best VPN service to help users experience true internet freedom. In 2010, Ivacy was the first VPN Company to introduce a unique feature called “Split Tunneling.” This feature allows users to enjoy complete control over which data to send through their ISP and which data to send through our VPN service. Since then, we have integrated many additional features, allowing millions of satisfied users to benefit from them in the long run.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I guess after five years the lifetime…

I guess after five years the lifetime subscription needed to be extended, and with a quick chat with life support from Aneketh I was quickly able to get my time extended. From a great price for a lifetime subscription, no issues with using the product, and having to reach out every five years to keep it going with someone helpful and efficient, all great here.

June 22, 2024
Unprompted review
Rated 4 out of 5 stars

They updated my subscription

After uploading review on Trustpilot, they have updated my subscription but it still shows expiration date. I will update review again in couple of years to check whether they have updated my lifetime subscription for free of cost or not.

June 21, 2024
Unprompted review
Ivacy VPN logo

Reply from Ivacy VPN

Hi there,

This is Valerie from Ivacy. My sincerest apologies for the issues you faced. As Customer Success Manager for Ivacy, I am making it my personal responsibility to resolve your issue ASAP. Kindly connect with me directly by emailing at helpdesk@ivacy.com or You can also join our 24/7 support team at www.ivacy.com

Regards,
Valerie Evans

Rated 5 out of 5 stars

Lifetime Membership Rocks

I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agent James who kindly assisted me and resolve the issue in no time. I appreciate how James looked after me and happy with Ivacy service!

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Customer support was helpful

Customer support was helpful
Have a lifetime membership that expired and they helped me renew it for free seems it needs to be renewed every 5 years. Customer support rep James was very helpful and I was able to get it cleared up in 10mins

June 20, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Almost perfect VPN service, except for few wrinkles

Service is almost perfect except for few rather annoying wrinkles.
For example - Android application for registered users still shows ads in notification area, which annoys me immensely.
Upd: fixed already.
Took me a while to get the member area form to be able to reset VPN password properly, so that user, that being me, would be able to set his own password, not use system generated.
I am still gathering my wits to try Linux wireguard config generator from Ivacy which apparently didn't work first time I tried it.
But we'll get there sooner or later. At least there is some progress in attempts to improve the service.
Customer support is pretty responsive and tries to resolve all problems ASAP.

June 15, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ivacy VPN Access

Ivacy VPN Access
I've had the Lifetime version of Ivacy VPN and it's been reliable both in the US and when travelling internationally. I recently had to get my license extended, and that was a simple chat with Mason and a couple minutes later it was all set. Still continue to be impressed by the value.

June 15, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

lifetime subscription issues

I had issues with my lifetime subscription expiring. I spoke to Mason. He knew the exact issue and had me up and running in less than 60 seconds! Great job. Give mason a Raise!

June 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look