JBR Capital Reviews 509

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their quick response times and efficient service. Many people appreciate the smooth and easy process, noting that the company excels at understanding individual financial situations and providing tailored solutions. However, some customers were dissatisfied with the communication, citing a lack of follow-through and slow responses. A few other people also felt that the interest rates were too high and that the company's customer service was poor, with some mentioning intrusive tracking devices and a perceived lack of support in complex situations.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service. Many customers consistently praise the swift, efficient, and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the speed and efficiency... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, responsiveness, and... See more

Price

People report ambiguous experiences with price. Some customers express extreme dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb company to deal with ! Our point of contact Gabriel ‘Gabe’ has been absolutely fantastic. He kept us informed at every stage and was always at hand if needed. JBR and their team are highly skil... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with JBR. I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to J... See more

Company replied

Rated 5 out of 5 stars

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is... See more

Company replied

Rated 5 out of 5 stars

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me. Furkan went above and bey... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

JBR Capital is the UK’s only independent finance provider dedicated solely to high end vehicle finance. JBR Capital offers bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.

TAILORED FINANCE FOR LUXURY CLASSIC & SUPERCARS

Written by the company

Flexible Bespoke Finance
We offer flexible and competitive finance from £50k to £750k+. Each finance deal is designed to suit you, your financial needs and put you in control.
Great Customer Service
We are petrol-heads ourselves and work with the best car dealerships in UK, which enables us to know the market inside out and have the expertise to put together realistic financing offers.
Fast Decision Making
Most of our customers get the go-ahead on their supercar finance package within a week so we can make your dream of owning a high-performance car reality sooner then you might think.

WHY FINANCE WITH US?

Dedicated solely to high-end vehicle finance

JBR Capital is the UK’s only independent finance lender dedicated solely to high-end vehicle finance, offering specialist classic, prestige, racing & supercar finance. We offer tailored finance options to private individuals and businesses, lending anything from £50,000 and to date we have loaned over £1 Billion. Our personalised approach means that we may, depending on your circumstances, be able to offer finance to clients who do not fit the traditional computer-driven models of other companies.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

509 reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - best I have experienced by far with a car finance company.

This is my second agreement with them. My first was a Lamborghini Urus. I was not impressed with this car and the assisted in getting me back into an Audi R8 (a much faster more exciting car by a country mile).

Furkan's communication was excellent throughout, telling me what was needed to prove affordability, settling my old agreement and paying out for my new one. A breeze.

What differentiates JBR to others I have used, is the person touch, rather than a hidden risk assessor making a decision as if produced by computer.

Give these guys a try, if you don't meet the criteria too, they will tell you what they need for anyone having difficulty.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

I have used JBR multiple times and the…

I have used JBR multiple times and the service has always been excellent. This time round was no exception.

Furkan is my point of contact for whenever I am looking for a new car and he is exceptional at what he does. Furkan was able to quote on multiple vehicles and parameters without any bother and is always available on WhatsApp to keep me up to date throughout the whole process.

JBR isn’t a typical finance house, they understand the customer and build a relationship with you which I appreciate.

For now I will enjoy my new car but I’ll be back when it is time to change!

Thank you Furkan & JBR!

September 29, 2023
Rated 5 out of 5 stars

This is our 5th car and 4th Ferrari…

This is our 5th car and 4th Ferrari funded by JBR Capital in last 12 months. Soheil Maleki from the sales team looks after us and it is very seamless and well advised. Most direct dealer finance products are expensive in comparison to dealing with JBR direct. I was bit surprised at few negative reviews because Soheil worked like a good mortgage broker with us by giving perfect advice. Thanks Team JBR for continuously fuelling our passion.

June 23, 2023
Rated 5 out of 5 stars

Professional, competitive & competent folks to do business with.

After reading reviews and searching the net I chose JBR Capital.
I was dealing with Sohiel who made the experience easy, informative and value for money. If he couldn’t take the call he would call me back within an hour. The team behind the scenes were also helpful when it came to specific information and processes.
I’ll be using them again given my first experience with JBR…..bottom line is they care.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Required Many quotes as we could not…

Required Many quotes as we could not make mind up on car however no hesitation and was provided. From the time that we choose the care the process was very fast and effective 5 star service Soheil was brilliant

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

I had great experience with JBR…

I had great experience with JBR recently, Furkan was great to deal with, very easy to contact, always available, and happy to answer any question. the experience was very easy specially for someone who's new to the UK system and not familiar with the process. I would highly recommend.

June 10, 2023
Rated 5 out of 5 stars

I have just purchased a car with JBR…

I have just purchased a car with the help of Soheil at JBR. Excellent polite and understanding communications all the way through the process. JBR adopt a common sense human approach to the bespoke financing process. Highly recommended, I will definitely use again in the future without a doubt. I wouldn't trust anyone else !

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

I was assisted by soheil who was absolutely amazing

I was assisted by Soheil, who helped me purchase 2x cars a range rover sport and a porsche 911 gts, he dealt with everything for me, including liaising with the dealers who at porsche weren't great, i will be using soheil again for my purchases and will definitely recommend anyone whos purchasing a car to use jbr capital with great rates and great service from soheil

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Would Recommend!

JBR were so easy to deal with, fast, efficient and communicated regularly. I'd have absolutley no problem recommending JBR and will use them again in the future. Thank you for all of your help in getting me into my dream car!

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Flawless setvice

Dealt with Soheil. Flawless service from start to finish. Highly recommend for anyone looking to finance a supercar. A very pragmatic approach to lending. I will definitely use them again.

May 2, 2023

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