JBR Capital Reviews 509

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their quick response times and efficient service. Many people appreciate the smooth and easy process, noting that the company excels at understanding individual financial situations and providing tailored solutions. However, some customers were dissatisfied with the communication, citing a lack of follow-through and slow responses. A few other people also felt that the interest rates were too high and that the company's customer service was poor, with some mentioning intrusive tracking devices and a perceived lack of support in complex situations.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service. Many customers consistently praise the swift, efficient, and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the speed and efficiency... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, responsiveness, and... See more

Price

People report ambiguous experiences with price. Some customers express extreme dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb company to deal with ! Our point of contact Gabriel ‘Gabe’ has been absolutely fantastic. He kept us informed at every stage and was always at hand if needed. JBR and their team are highly skil... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with JBR. I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to J... See more

Company replied

Rated 5 out of 5 stars

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is... See more

Company replied

Rated 5 out of 5 stars

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me. Furkan went above and bey... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

JBR Capital is the UK’s only independent finance provider dedicated solely to high end vehicle finance. JBR Capital offers bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.

TAILORED FINANCE FOR LUXURY CLASSIC & SUPERCARS

Written by the company

Flexible Bespoke Finance
We offer flexible and competitive finance from £50k to £750k+. Each finance deal is designed to suit you, your financial needs and put you in control.
Great Customer Service
We are petrol-heads ourselves and work with the best car dealerships in UK, which enables us to know the market inside out and have the expertise to put together realistic financing offers.
Fast Decision Making
Most of our customers get the go-ahead on their supercar finance package within a week so we can make your dream of owning a high-performance car reality sooner then you might think.

WHY FINANCE WITH US?

Dedicated solely to high-end vehicle finance

JBR Capital is the UK’s only independent finance lender dedicated solely to high-end vehicle finance, offering specialist classic, prestige, racing & supercar finance. We offer tailored finance options to private individuals and businesses, lending anything from £50,000 and to date we have loaned over £1 Billion. Our personalised approach means that we may, depending on your circumstances, be able to offer finance to clients who do not fit the traditional computer-driven models of other companies.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

509 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I dealt with Furkan from start to…

I dealt with Furkan from start to finish for the funding of my Gt4 and found him an absolute pleasure to deal with. Acceptance back within 24hrs and he had me in the car within 48hrs of application! Will definitely be back when it’s time to change, Once again thank you!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Another dream car funded by JBR!

Another dream car funded at arguably the most competitive prices on the market. Great customer service, fast processing with regular updates through the application. I would highly recommend to all looking to fund something special.

April 11, 2023
Rated 5 out of 5 stars

Professional

Special thanks to Soheil from JBR Capital for helping me with my 2nd purchase. 2nd time even easier the first time. From JBR you can expect exceptional service and guys you can really trust with high value purchases.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Best guys in the Business

Such an easy professional service. Soheil was a top guy throughout and got myself and my wife into our dream Ferrari. JBR will always be my go to finance company for any cars from now on.

March 16, 2023
Unprompted review
Rated 4 out of 5 stars

Friendly team .. good service

Contacted JBR capital and found their service to be very good. Friendly team I’ve already recommended them to a friend who is also using their services all round very happy with my experience

March 23, 2023
Rated 5 out of 5 stars

Great service would recommend!

JBR from start to finish were very professional and helpful. Furkan knew that I needed a quick turnaround and did everything to make sure that happened including bringing the paperwork to the dealer for me to sign. Top service!

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Soheil was very professional

Soheil was very professional, covered all my options to help me make the rite decision. Nothing was to much trouble. The courtesy call after everything was complete just complemented a great experience with JBR Capital.

March 7, 2023
Rated 5 out of 5 stars

outstanding service **Furkan**

I had a look at some cars all within the same price brackets but was struggling to get some figures back along with potential monthly quotes. I spoke to a gentlemen by the name of "Furkan" who help manage the process end to end. not only was he able to beat quotes from other companies he was also able to communicate and articulate the to underwriters reviewing my application meaning they had a clear understanding of my income too. this was crucial as other lenders I had spoken to couldn't seem to bridge this gap. I would recommend using this service to my family and friends in the future as the outcome was perfect!! thanks agin

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, excellent communication, very understanding and finally very helpful. Furkan Kubilay went above and beyond to get a deal done for us very proactive. 10/10

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Soheil managed to find a good alternative solution for us and swiftly got the deal over the line.

February 16, 2023
Unprompted review

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