JBR Capital Reviews 509

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their quick response times and efficient service. Many people appreciate the smooth and easy process, noting that the company excels at understanding individual financial situations and providing tailored solutions. However, some customers were dissatisfied with the communication, citing a lack of follow-through and slow responses. A few other people also felt that the interest rates were too high and that the company's customer service was poor, with some mentioning intrusive tracking devices and a perceived lack of support in complex situations.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service. Many customers consistently praise the swift, efficient, and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the speed and efficiency... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, responsiveness, and... See more

Price

People report ambiguous experiences with price. Some customers express extreme dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb company to deal with ! Our point of contact Gabriel ‘Gabe’ has been absolutely fantastic. He kept us informed at every stage and was always at hand if needed. JBR and their team are highly skil... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with JBR. I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to J... See more

Company replied

Rated 5 out of 5 stars

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is... See more

Company replied

Rated 5 out of 5 stars

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me. Furkan went above and bey... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

JBR Capital is the UK’s only independent finance provider dedicated solely to high end vehicle finance. JBR Capital offers bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.

TAILORED FINANCE FOR LUXURY CLASSIC & SUPERCARS

Written by the company

Flexible Bespoke Finance
We offer flexible and competitive finance from £50k to £750k+. Each finance deal is designed to suit you, your financial needs and put you in control.
Great Customer Service
We are petrol-heads ourselves and work with the best car dealerships in UK, which enables us to know the market inside out and have the expertise to put together realistic financing offers.
Fast Decision Making
Most of our customers get the go-ahead on their supercar finance package within a week so we can make your dream of owning a high-performance car reality sooner then you might think.

WHY FINANCE WITH US?

Dedicated solely to high-end vehicle finance

JBR Capital is the UK’s only independent finance lender dedicated solely to high-end vehicle finance, offering specialist classic, prestige, racing & supercar finance. We offer tailored finance options to private individuals and businesses, lending anything from £50,000 and to date we have loaned over £1 Billion. Our personalised approach means that we may, depending on your circumstances, be able to offer finance to clients who do not fit the traditional computer-driven models of other companies.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

509 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Furkan has been super helpful from…

Furkan has been super helpful from start to finish!!
Wouldn’t use anyone else now!!

Loving my new disco!!

Thanks guys

February 9, 2023
Unprompted review
JBR Capital logo

Reply from JBR Capital

Thanks for the positive review, glad to hear you're enjoying the Discovery!

Rated 5 out of 5 stars

Effortless

Effortless. I have dealt with a fair few finance companies, and mainly main dealers. This was hands down the easiest, and also most fun experience I’ve had. Real people, real petrol heads, real passion.

February 8, 2023
Unprompted review
JBR Capital logo

Reply from JBR Capital

Thank you so much Christian, that's really good to hear and we appreciate your feedback. Enjoy your car!

Rated 5 out of 5 stars

Nigel Drummond

Hi.
I dealt with furkan who really helped me in getting my car and many quotes.
Will be going straight back to him in future. Thanks again.

February 2, 2023
JBR Capital logo

Reply from JBR Capital

Thanks Nigel, hope to work with you again soon.

Rated 5 out of 5 stars

Excellent

Excellent, personal customer service. Highly recommended for anyone looking for a personal, bespoke service for funding your next car/vehicle.

January 12, 2023
JBR Capital logo

Reply from JBR Capital

Thanks Richard, that's fantastic feedback, thanks for letting us know.

Rated 5 out of 5 stars

It’s our second time using JBR capital…

It’s our second time using JBR capital both experiences have been flawless and professional. Furkan was our man of contact and couldn’t fault him at any point great on the comms and done all of the hard work for us.

January 10, 2023
Unprompted review
JBR Capital logo

Reply from JBR Capital

Thanks Shane, that's really pleasing feedback and we're pleased you had a positive experience both times.

Rated 5 out of 5 stars

Great experience and very efficient.

Great experience and very straightforward.
Run into a hiccup with the collection of my vehicle but JBR were straight on it and sorted it out so I could collect my new vehicle. Cannot recommend enough

December 23, 2022
JBR Capital logo

Reply from JBR Capital

Thanks Jack, look forward to working with you again soon.

Rated 5 out of 5 stars

I worked with Furkan Kubilay

I worked with Furkan Kubilay
I have amazing experience, Furkan is amazing and helpful guy. Absolutely recommend him. Everything is smooth and easy going.

Thank you so much your help

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

World class company. Couldn’t have had a better experience

Soheil Maleki was an absolute joy. One phone call was all I needed to make to get my quote and find out the next steps.

As this was my dream car, I was quite stressed out as I was so eager to get the finance over the line and approved. Soheil answered all of my questions and put me at ease from minute one.

The finance application itself was approved in record time (a lot quicker than applications I’ve put through other companies in the past).

From that point onwards, I was expecting it to be similar to other finance companies, with security questions that absolutely nobody could answer, a crazy amount of documentation etc. But it was the opposite. Everything was efficient and easy to understand. A couple of queries that Soheil answered immediately and just like that, the documents were signed and I picked up my car.

Couldn’t be happier with how it all went and I will definitely use JBR Capital in the future. Top class.

Thanks again Soheil!

Steve

August 8, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look