JG Pest Control Reviews 

24,358
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and reassuring. The service provided is frequently described as amazing and fantastic, with many appreciating the quick response times and efficient resolution of issues. Reviewers highlight the excellent customer service, noting that employees are polite, respectful, and take the time to explain procedures thoroughly. However, some customers also noted issues with communication and scheduling, experiencing no-shows and difficulties in rearranging appointments. A few other people also felt that the customer service was poor, mentioning unreturned calls and emails, and dissatisfaction with the effectiveness of treatments.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, often highlighting the professionalism, friendliness, and... See more

Customer service

Customers had positive experiences with customer service, often feeling safe and reassured from the initial... See more

Response time

Clients share positive opinions on response time, with many reviewers praising the quick and prompt service.... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some reporting difficulties reaching out... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christopher was really great, calm + very reassuring as I was pretty stressed by the whole experience. He explained everything to me about the process + I went off to work having ‘handed over’ my ho... See more

Company replied

Rated 5 out of 5 stars

Kurt turner up on time, took his time understanding the issue and promptly deal with the wasps. Despite the access issues Kurt was able to administer the poison accurately. 3 hours later the wasps se... See more

Company replied

Rated 5 out of 5 stars

We had our second follow up visit from Aaron today, to sort out an ongoing issue with mice. Aaron was brilliant. His personality, demeanour and expertise are unmatched. In 30 years, I have rarely met... See more

Company replied

Rated 5 out of 5 stars

Super efficient easy to book and arrived the day and time stated. Updates with expected time and driver on his way. Quick no hassle service polite and respectful and full advise regarding not using th... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(24,358)

4,978 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best experience from booking to work

The booking was seamless and had an engineer out to site within 2 hours of enquiring.

Friendly and helpful customer experience and the on site engineer was experienced and sorted out wasp issue in no time at all!

Very pleased, will be using again and would highly recommend to others!

July 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The guy kieran was absolutly brilliant…

The guy kieran was absolutly brilliant at his job

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Wasp problem dealt with efficiently

Adam from JG pest control came to my property yesterday to deal with a wasps nest . He was a polite friendly young man who dealt with the problem quickly and efficiently. He messaged me when he was on his way and arrived promptly. He explained the procedure used to irradicate the wasps and answered all my questions with good knowledge. Thankyou Adam.

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Well if I could give no stars I would…

Well if I could give no stars I would don’t use these company .what a joke take yr money then don’t answer your calls .hadappointment booked didn’t show up to be told staff issues probably cause they were watching the football then to be told a visit made three days later what a joke .then when they say there coming they update you with email saying different times .what a way to run a business .im out of pocket 340 pounddont suppose I will get any back .dont use them time wasters.

June 24, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Prompt, efficient respnse

The company representative arrived as indicated, quickly identified the pesty wasp issue and took immediate, professional action. Can fully recommend company as we have used them successfully in the past.

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

On one of the hottest two days this…

On one of the hottest two days this year the team worked tirelessly to complete the task of disinfecting the two attics and the relaying new insulation.Thank you for a job well done

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Friendly easy quick service came the…

Friendly easy quick service came the next day super easy to organise

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rat job

The work was carried out as needed.

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Quick response

Emily on the phone was helpful and sent out Adam within 2 hours. Who was very polite and knowledgeable. I am hopeful the problems will be sorted quickly.

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good communication

Turned up. Happy to explain about the nest. Worked fast, was professional

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

knowledgable

knowledgable, and on time

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Excellent service from Adam polite…

Excellent service from Adam polite respectful and was straight onto the job the bees never new what hit them!! Excellent from the operative!!!would have given 5 stars but no fault to Adam we had been let down for when this job was 1st booked in

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Kurt was spot on

Kurt turner up on time, took his time understanding the issue and promptly deal with the wasps. Despite the access issues Kurt was able to administer the poison accurately. 3 hours later the wasps seem to have left (fingers crossed).
Also he was easy going ajd professional to talk to, left no mess.

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Elena

Good job
Thank you!

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

These guys were brilliant

These guys were brilliant, came out to remove a wasps nest within 48 hours, no mess, no fuss.
Would highly recommend - Thankyou

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rang the company regarding a wasps nest…

Rang the company regarding a wasps nest we had the day before, they came the next morning, received a text message to say when Anthony would be arriving and was prompt and arrived on time. Dealt with the wasps nest and said if the problem was still there after 7 days they would come back to deal with the nest under the guarantee. Very happy with the service I have received, will definitely use again if we have anymore pest problems.

July 8, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The guy was very proficient and…

The guy was very proficient and informative and carried out the removal of the wasps nest in a very good manner.

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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