Order placed on-line for thermal curtain lining which I have used previously for a customer. Within minutes I was contacted - the length I needed could be supplied immediately in two lengths or I cou... See more
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Review summary
Created with AI, based on recent reviews
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The communication was excellent, the goods were with us quickly and as described. Everything was dealt with in a professional manner. Many thanks
Excellent service - efficient and timely. Roll of curtain lining arrived well wrapped and undamaged in anyway. Will not hesitate to re-order when needed.
I made an order, placed it, and within a couple of days had it. Parcel and contents very well wrapped for protection. Will definitely be using this company again in the future. Extremely good experien... See more
Company details
Written by the company
John Downs has been trading since 1873. We have a large selection of curtain accessories for both professional and amateur curtain makers.
Contact info
59 Ryde Street, HU5 1PB, Kingston Upon Hull, United Kingdom
- 01482 329099
- contactus@johndowns.co.uk
- johndowns.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Great service
Great service
I have used John Downs many times over the last few years for sewing components. The service is first class, products are good quality, and reasonably priced. Francis, is an asset to the company, great at communication and customer service.
I have no hesitation in recommending purchasing from John Downs.
October 2, 2024
Excellent service
Easy to navigate website. Fast delivery. All items good quality and as described. Thank you.
September 4, 2024
Decent curtain header tape at last
Decent curtain header tape at last! I have bought 2 pairs of heavy curtains from Dunelm and the header tape is very poor and the curtains are "sagging". Ladder type pockets!! I have now bought this header tape and will be remachining my curtains. Why do companies use substandard tape for heavy curtains?John Downs will be my go to company from now on. Excellent quality, good price, quick delivery and easy to use site. Especially as they will send you a sample of the product. Excellent.
August 28, 2024
Excellent company
I received a roll of 5 inch bucrum instead of 6 inch. One phone call to John Downs and the correct item was despatched by 1st class mail and delivered to me the next morning together with a return label for the wrong item and an apology. Mistakes happen... truly a first class service. Many thanks to Frances at John Downs
August 23, 2024
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Price is right service is excellent
August 9, 2024
A great product
Item exactly as described, a great price and very speedily despatched. A very happy customer.
August 7, 2024
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Super soft blackout lining
I spoke to a very kind and knowledgeable lady who helped me choose just the right lining for some new curtains. It is super soft blackout lining and arrived within days. Thank you.
August 2, 2024
Excellent customer service and really…
Excellent customer service and really prompt delivery.
August 2, 2024
Helpful and prompt response.
July 22, 2024
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A little problem with delivery and…
A little problem with delivery and communication. Over then that good
July 8, 2024
Excellent quality linings etc delivered…
Excellent quality linings etc delivered promptly
July 5, 2024
My order arrived in good time
My order arrived in good time, the three items were exactly as ordered. I had a pleasant, helpful conversation with someone at customer services prior to ordering.
June 7, 2024
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Fast service
May 8, 2024
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