Jullymart Reviews 165

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered shapewear from them . It was total garbage. When I applied for a refund they said only 1/3 of the price can be returned … I was not happy with it , but still proceeded to complete the refund... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THEM sent poor quality item, ask for a refund, $33USD, advised me they would refund $6USD as return shipping to China from Australia was expensive and I could keep item or send to... See more

Rated 1 out of 5 stars

Do not order from this company. They don't even deserve one star !!! It's a fraud. What you see is not what you receive. Total deception. It's criminal. I was attracted by the beautiful linen clo... See more

Rated 1 out of 5 stars

I would give NO stars if that were an option. Jullymart advertises products on Pinterest with photos and then ships something similar but much of inferior quality. What they advertise is NOT what th... See more

1.1

Bad

TrustScore 1 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Instead of refunding they charged me once more

I ordered shapewear from them . It was total garbage. When I applied for a refund they said only 1/3 of the price can be returned … I was not happy with it , but still proceeded to complete the refund formulaire … in the end they charged me once more on the last step . Instead of refunding , they charged me one more time!! How is it possible ? Wtf ?! They are scammers . Stay clear!

October 9, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Jully Mart is criminal

Do not order from this company. They don't even deserve one star !!! It's a fraud. What you see is not what you receive. Total deception. It's criminal.

I was attracted by the beautiful linen clothing but received clothes in very cheap inferior fabric not linen at all.

I regret somuch not having checked the reviews in advance. I will never make the same mistake again!

October 2, 2020
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. It is scam for sure. You will not receive what you pay for. Do not buy anything here. It will be a waste of money.

September 12, 2020
Unprompted review
Rated 1 out of 5 stars

Honestly no stars

Honestly no stars! I wish I would have seen this site before I had sent my order. I have NEVER see such bad sewing since my 7th grade home economics class. Do not buy anything!!! I cannot stress this enough. Such a shame, such a sham. I was so excited to get my clothes and it took from April 8 to May 16. The customer service person answering emails was nice, but...

May 18, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

These people are criminals

These people are criminals, you will not receive anything from them. No product and no money back. I have reported them to the Federal trade commission and continue to email them this is a scam they need to be removed from the internet and prosecuted.

April 25, 2020
Unprompted review
Rated 1 out of 5 stars

ZERO STARS!!

ZERO STARS!!! This company is a SCAM!!!!! I bought almost $400 worth of clothes because they looked so cute online. What I received was TERRIBLE quality and fit and were nothing like the pictures online. After paying over $40 to send them back I was told they never received them and I wouldn’t get a refund. Is that legal?? It shouldn’t be! PLEASE don’t waste your money! You’ll be disappointed like me!

March 13, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM
sent poor quality item, ask for a refund, $33USD, advised me they would refund $6USD as return shipping to China from Australia was expensive and I could keep item or send to charity shop, i wouldn't even send to charity shop it's so bad, straight in bin.
Refused to refund full cost, settled for $12USD as they make it a chore to communicate.
item was post mark from a Australia post officebox, so there clearly lying ripping people off.

January 26, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

A SCAM

I bought a bathing suit online that looked great but was the ugliest cheapest material - I didn't even try it on. I asked for a return form and they asked me to send pictures. Then I sent pictures and they told me it was going to be so expensive for me to return it that they suggest I just keep it! Criminals.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

These people are thieves

These people are thieves. I sadly ordered a dress that looked pretty cute in the image. What a piece of garbage! The fabric was flimsy, shiny, wrinkled polyester. And this was supposed to be a sundress. They offered a $20 credit if I wanted to keep it. Duh. What was I going to do with it? I think I spent around $11 to ship it back to China without tracking, as tracking would’ve cost around $35 more. It’s been over 3 months and they claim to not have received it yet. Highly unlikely. I’ve spent over $60 and I have nothing. How can people like this stay in business? I obviously will never buy anything from this place again.

November 27, 2019
Unprompted review
Rated 1 out of 5 stars

If I didn't have to give it one star to…

If I didn't have to give it one star to make rating i wouldn't have given it any . Bought a toy for grandchild that took over a month to get but came incomplete . They did not send the rest and gave me a 10% refund 2.00 I will never buy from them again !

November 20, 2019
Unprompted review
Rated 1 out of 5 stars

Poor Quality, Poor Service

I believe this seller engages in deceptive practices. The purchase was made from "Rockoo." The PayPal recipient is Julie Chic. When I attempted to resolve my issues, the seller referred me to Jully Mart (www. jullymart. com/pages/returns-exchanges ).

A search of Jully Mart led me to here (TrustPilot (www. trustpilot. com/review/jullymart.com ) where I found more than 145 reviews, 98% of which are "bad." Many of the complaints there mirror mine: Merchandise that is not as described, of poor quality, and substantial difficulty in getting a refund.

The items shipped from Dept NJ #1169, PO Box 1008, Monroe Township NJ 08831. The seller has proposed I return them to an address in China. USPS says the cost, with tracking, will be $39.50. That's more than the cost ($38.40) of the items.

I believe the seller's model is to ship poor quality merchandise, then when a buyer complains they count on the buyer to accept a low-ball refund offer and keep (or dispose of) the merchandise. The seller still makes a good profit as the purchase price far exceeds the cost of the merchandise and the shipping cost far exceeds their actual cost, as well.

Added 11/27/2019: We ordered from an ad on Pinterest. Be careful of those ads, Pinterest doesn't seem to vet their advertisers at all.

November 13, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fought them and won

Like so many others, I had the same runaround about getting a refund. It took me about 2 1/2 months, but I finally got almost all of my money back by emailing them almost daily, yes DAILY, demanding a refund. I called them out on being a sham operation and told them that I was going to the legal authorities. I told them that I doubt they wanted that, especially if it turned out to be a class action suit. Very soon after that I received a message that my refund had been processed!

I'm reporting them to the Federal Trade Commission and referencing the reviews on this site. I would strongly recommend that you do so as well and also try the constant emailing that worked for me. I think they basically paid me to go away! But they deserve to be investigated. Total ripoff company.

November 10, 2019
Unprompted review
Rated 1 out of 5 stars

They don't even deserve a one star

They don't even deserve a one star. I ordered the blue Casual Solid Color Braided Strap Boots and 3 weeks later received an ugly, utterly cheap, fake, knock-off. Put the word out about this site - DO NOT order from it.

November 9, 2019
Unprompted review
Rated 1 out of 5 stars

When i saw the return address i…

When i saw the return address i realised id never get my refund - DO NOT order from this company - you get shoddy goods and an offer of a 15% refund - you can't return the goods its too expensive - its nothing more than a cheap chinese scam for trusting buyers.

October 23, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

The products I bought were not bad for…

The products I bought were not bad for such a price but the customer service is extremely poor. I returned one of the items, however, never received any money back. Sent numerous emails but nothing. I would not bother to use this website ever again.

October 22, 2019
Unprompted review
Rated 1 out of 5 stars

If i could give this 0 stars I would

If you are thinking of trying this company, take the money and burn it. The products are not as described, the quality is terrible, the sizing is wrong and the worst part is their service. Try getting a refund from them and you’ll be told it’s too expensive to send to China and your package will not likely make it or arrive dirty and they won’t refund it anyway. Steer clear, this is internet shopping at its absolute worst.

October 17, 2019
Unprompted review
Rated 1 out of 5 stars

Worst experience ever.

This company is a complete scam. They never sent my package, took my money, pretended to resend the package twice, gave me fake tracking numbers, blamed me for the delivery failure, tried to charge me more money, and then “destroyed the goods.” I am beyond words to describe the time and money I have spent trying to obtain what I ordered. They steal your money. It is an illegal company. No one should post their advertising. Ever. Also I think fed ex is culpable for associating its label and services with the company as well. Unbelievable. Stay far far away from this company.

October 12, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look