Jullymart Reviews 165

Jullymart's clothes are poorly sized, badly constructed out of questionable fabric and overpriced in the extreme. I really did not want to award even one star to this company. Not sure these clothes are even suitable for charity donation.

I made an order, which I promptly cancelled after reading the reviews. I too was offered the 10% refund or 15% off which was bizarre since they told me the order was on hold and hadn’t even shipped yet!! However after I said that since this was the case and they hadn’t even sent my goods, I was entitled to a 100% refund!!
I have received my refund which I was relieved about. So it’s not all bad 😀

They advertise a picture and send a product that is so very cheap you know it’s not the same
It’s horrible that America lets companies like jullymart in here and shame on Pinterest for advertising a scam site. I am going to bring charges against this company .

DO NOT USE THIS SITE!! Glad I looked at reviews before placing an order.... apparently Jullymart and Berrylook are one and the same.... I ordered 5 tops from Berrylook back in June, got emails saying 2 were out of stock, to choose a replacement, still have not received those shirts and only contact information on their site is an email which I think goes nowhere.... still have not gotten a response or any money refunded for the 2 missing tops..... the other 3 did come about a month after placing the order but are not the quality depicted on their website.

If there was a zero rating I'd give it to them. They didn't have size charts on a "fluffy, comfy" dog bed. They sent an x-small and it's terribly made. It took a month to get here as well. I'm sorry that I didn't read their reviews first. Don't waist your time and precious money on these scammers, you'l be throwing it away!!!!

DO NOT BUY FROM THEM. I ordered 3 dresses from them. All had major problems, 2 had no hemming on the sleeves and the bottom of dress. Who sells a dress that has no hemming? The third had cut outs around the bottom again the edges Where all frayed. After a month of back and forth emails they offered 10% or send it back to China and pay shipping, duty fees and who knows what else. Again just scisser cut edges, unbelievable. C/S keep trying to get us to keep the rags. Not sure they will be any good to polish the car with. We contacted Pinterest and they said they would follow up. Do not buy from them.

First if all I cannot believe Pinterest allows this kind of advertising on its site.
That being said, all of the reviews I have seen are exactly what I am going through.
I am going to contact my Credit Card Co.
Maybe they can help with some of the refund.

Absolutely appalling customer service, I ordered a ‘100% cotton’ tunic top on line waited 3 weeks for delivery only to find out that it is a synthetic material, sizing is way out, very unhappy with the purchase, requested a refund only to be told that I can have half the refund and keep the goods and I have to send it back to China! I’ve had numerous emails from them requesting tracking number, photos of the top in and out of packaging. On the packaging it clearly states that it was posted in UK and also has a return address in UK but it’s not clear so I’ve emailed wanting to correct address but get buffed off with excuses after excuses. I wish I had read the reviews. Any people wish too order from this website take a fools advice and go elsewhere.

NEVER buy anything from this company. The most appalling customer service ever experienced. They are based in China, they do not refund as stated. I have been waiting over three months for my refund. No apologies just an automated reply. They actually don't care. Hideous, awful, crap. Don't go there, please

horrible website. they're all scammers. spent $100 on shoes and they were cheap, bent, and made of felt and plastic! absolutely horrible. i called to get a refund and stayed on the phone two hours watching this guy try to buy things with my credit card (entirely my fault. I'm the one who was stupid enough to sit here watching and waiting while he promised to refund me $100 extra dollars for causing me to miss work.luckily my card wasn't going through on any of the websites he was trying to buy gift cards on.he kept asking for another card, and got all of my info) he stared trying to write a 5 star review here and i finally took back over control of my computer exited out. and then he disconnected the phone. i sent the shoes back and had to pay for shipping because they would not give me a return label. $150 absolutely wasted, 2 hours of my time wasted, had a panic attack and got sick from worry so that was wasted as well. IF YOU CALL AND THEY ASK YOU TO GO TO SUPPORT909.COM DONT DO IT. it immediately downloads a screensharing program to your computer! don't waste anything on this company. berrylook.com is the worst experience I've ever had!!!

It took over two weeks for my order to arrive and when it did I was disappointed. I wish I had done some research before buying from this company. Like others have stated there was no other tags but the size and the material is cheap and thin. The clothing item does not look like it did in the ad online. The hemmed pants look more like capris. I was attracted to this site in the first place because I wanted to wear more natural and breathable fabrics but this is not it. Don’t waste your money.

This is the worst company I have ever dealt with. If I could mark less than 1 star - I would have done so.

Apart from nice advertisement noting else is pretty. If you are expecting to receive the size and the quality you are seeing on the pictures, or even a refund when you pay a huge price for the return somewhere in China, don't dream. They have a whole bunch of prepared answers where they just add: 'hello... Sorry to disturb you...'. all of it along the lines: you did not return / you have returned but it has been washed so we cannot resell.

Liars! Scammers!!! Rippers.

I bought dress from this company and it was made from very cheap looking who knows what fabric because there were no labels identifying the fabric. It's a total piece of garbage and now I have to decide whether or not to fight them for a return. DO NOT BUY FROM THIS COMPANY.
PS- There are a lot of similar companies that do the same thing. They post adorable photos of cute clothes and shoes and then they send you a cheap and sometimes completely different item.

I am still waiting for my refund. Its only been 9 months. I won't hold my breath. Why does the company allow these scammers on this site?

I wish I'd read some of these reviews before purchasing two pairs of shoes from this site. Similar to other posters the shoes looked nothing like the pictures on the site, they looked like very cheap imitations and when I cited this as the reason for refund I was told "We regret to inform you that the picture of the product in the page is only for reference.
The real of the items might be different due to different monitor settings and light conditions."
Again like others I was offered discounts off future purchases to keep the products, I refused and so began a back and forth of approx 15 emails.
The refund process is frustrating but so is the whole interaction with this company. From order to receipt of goods took about 3 weeks which seems excessively long (I live in Melbourne). Then when you do try and return products you're limited with the efficient but expensive service of Australia post. Even when the tracker information indicated that the products had been delivered the Jullymart team told me repeatedly that they "hadn't received" them. From time of receipt back in China to refund took about 7 days which isn't an issue. However just be warned from placing the order to having refund in your account is about a six week length.

In case anyone is struggling to get the address off the refunds people below is what they provided me, products and refund were received.
#16 2F Building , Qingyun street, Mingxing village, Renhe Town, Baiyun District, Guangzhou,China
post code: 510000
phone number:020-32589634

Just to recap, products are rubbish and look nothing like the website, delivery from China takes a long time and refund process is a bloody hassle. Just don't bother.

I am very disappointed with this company, should have search for reviews first. Spent 60 plus dollars and they refunded me back 13 plus dollars. Truly a rip off company. Do not buy anything from them, plus location is in China. Too expensive to mail these cheap clothing back. False advertisement in their clothing. Soo sad to be ripped off and scam too. They know what kind of clothing they put out.

I also called this 800-218-1650 to try and return the merchandise from JullyMart and get my refund. After seeing the posting from Larisa Shkolnik, I thought great, I can finally get this resolved. No such luck, this is another SCAM. If being taken advantage of by JullyMart wasn't enough, now this! He asked me to down load a program called TeamViewer. This is a program that takes over your computer which would give them access to all your files. From there, he wanted me to fill out a form that had nothing to do with any returns or refunds. He wanted my Bank Information, SS #, Drivers License #, etc. When I told him I was not comfortable with any of that, he hung up. Long story short, DO NOT CALL THAT NUMBER. They would love nothing more than to steal everything you own.

I ordered a blouse from Jullymart, received complete junk, requested return on which did not get help, they told me to send blouse back to China, did not provide the address, their merchandise completely differ from the pictured, poor response service, I would grade their service as very poor and would like to prevent others from my mistake

Jullymart are total Liars. They state on their refund policy page you can refund products within 30 days. This the response I received when I contacted them. "We can refund you a full refund for the purchase, but hope you can kindly return your items back firstly. If you need the address, we will send you in our next order. Since International return might result in long waiting time and incur substantial return cost on your side. Would you accept a 20% refund as a way to make up for this so that you do not need to return it?" They claim the product will have to be shipped to China at my cost and do not provide address however package return shows shipped from Dept CA # 1169, 13725 Pipeline Ave Chino, CA 91710. There products are extremely poor quality.

Never shop here. They promise full refund on their site. It took weeks for them to accept a return and more to get a refund of part of the amount. Quality of merchandise is abysmal. Awful. I will never shop here again and I tell everyone else not to too.