Just 4ft Beds 

Excellent, no problems with anything. Bed comfortable. Just as I expected. Good value for money.

Bought this for the Daughter. Paid for fast delivery...and it was. Very pleased with the bed, solid construction, no noises when moving about.

the bed is lovely and was reasonably easier to put together apart from the fact the little spanner was twice the size of the nuts which did obviously cause some difficulty but finding something else to use of my own all went well, the bed is comfortable and very solid when put together, i am more than pleased.

Where do I start..... I ordered and paid for 2 beds for my kids on the 5th of September, almost five weeks ago and I have yet to receive the beds. The delivery time even though described as "Fast" stated 2 to 4 weeks so why am I still waiting??? 5 weeks is your idea of fast?? I phoned up last week to be told I would have a phone call mid week with a delivery time... that phone call never came. I waited until Monday gone by which time my patience had almost run out. I phoned up Monday to ask what was going on to which I was told, "I've spoken to the manufacturer who says its with the courier so you will have a phone call by the end of today with a delivery day/time" Guess what.... That phone call never came!! So, Its Thursday today and I'm getting a little agitated to say the least. I've spoken to someone this morning who tells me " I'll just ring the manufacturer to see what's going on" phoned me back within 15 minutes as promised to tell me that the manufacturer insists that it is with the courier (Who I have so kindly paid for the pleasure of delivering my beds but for some reason want to hold on to them a little longer, perhaps for sentimental reasons only they would understand) but is going to ring them to find out what's going on. When I asked who the courier was I was told "I don't know". Don't know who delivers your beds??? Something just doesn't sit right with that!!! So you take my money immediately, charge me for delivery even though you don't know who is delivering them, and 8 phonecalls and five weeks later I still don't have my beds and you don't know who the courier is so you can't contact them to see why they have yet to deliver the beds that I paid for over a Month ago... Myself and my 2 year old with the attention span of a goldfish could have made the beds (Although Im hoping your beds will be a little more structurally sound than anything I could produce) and walked them to Essex in five weeks!!
The Result.... (If any of you are still awake, I wouldn't be had I not spent the best part of £300) I am still none the wiser after two phonecalls this morning. I'm currently sitting patiently waiting for a call back to see if Just4ftbeds can shed any light on whether I will get my beds at some point in 2016!! I was told within the hour... 21 minutes to go so I'd better not hold my breath......
UPDATE
I didn't get the callback I was promised (Good job I didnt hold my breath hey) but I rang them back only to be told "They (The manufacturer) haven't got back to us yet, I'll ring them and find out what's going on" 5 Minutes later...."Your order is with the courier and they will ring you in the morning with a delivery time". I was told the exact same thing Monday gone and the one before!! Can anyone else see a pattern forming here?? I think I've been very patient but seem to be getting no further forward... I just want what I've paid for, is that a lot to ask??
Current Situation.....
My 36 Year Old Heart is Tachycardic and I still don't know where my beds are, when they are coming or if they will ever come!!
UPDATE
So, I've just had a phone call from the Director of the Manufacturing company who apologised and offered to have my beds come directly from them and that whey would be with me tomorrow, However, they couldn't give me a time and said that if I wasn't home that the beds would be taken back. Unfortunately I have to do the school run and guaranteed they would show up during this time so Instead I have to wait for the courier to contact me in the morning, Which I'm assured will happen. He explained that the courier (Avanti Express, who I have sent an Email ) have had my beds since the 22nd of September and have assured him that they will ring me tomorrow. Ceri from Just4ftbeds ( Whom I must admit was very nice and has been the only one to speak any sense throughout this "Ordeal" and sounds like she's not to be messed with) rang me to say that I am being refunded the delivery charge for my inconvenience. That's nice isn't it!! I will update tomorrow unless my sudden Tachycardia results In my untimely death.
UPDATE
Im still breathing (Disappointing for some I know). So, after much chasing on Friday after being told that the delivery company would phone me "First thing in the morning" (when I say chasing, Im talking 4 phone calls) they finally phoned me with a delivery date. I don't know when their morning ends but they phoned me at 3 o' clock. When I asked her why they had held on to my beds for so long (according to Just4ftbeds since the 22nd of September) she wasn't even sure if my beds were there, her reply, "I have no idea, I haven't checked if they are here yet but they will be delivered Tuesday afternoon". So your going to deliver my beds Tuesday afternoon but you don't know if you have them yet... Her reply, "yes" Her attitude was vile, she didn't care and was certainly not apologetic. Whilst her attitude is not the fault of Just4ftbeds, it is their responsibility to make sure that third party companies that they deal with deliver the goods on time. I didn't buy the beds off the delivery company after all!! Just4ftbeds told me on Thursday that I would be refunded the delivery charge immediately... Their "Immediately" must mean something different to my definition of the word cos I'm still waiting for that too. Ever get the feeling your being given the run around?? Yeah, me too!! So, Tomorrow is the day my beds are being delivered, or not as the case may be... I wait with anticipation.

Straight forward ordering a product. The problem starts with delivery however. No weekend delivery option and cannot accommodate later deliveries on weekdays for people that work full time and cannot take time out of work because it is public sector profession.
Online shopping is supposed to help convenience, but the delivery service does not match.
Have emailed and awaiting a response to resolve or the order can be cancelled.

Just 4ft beds, have come up with a resolution now, just 24hrs later, so will have my order delivered this week. Rating improved, thank you.

love my new bed - looks beautiful and is soooooo comfortable

I bought a sofa three weeks in advance just to make sure that I was going to receive it on time. I called them 3 times to check and they said it was going to be fine but they couldn't make it and I have to wait another extra week.
Also, their customer service is really bad, haven't had a good response from the manager. Not buying here anymore.

Very happy with the purchase of my sofa bed. No hassle online buying and excellent delivery

Struggled to find any small doubles in the shops, fairly despairing then found this wonderful site. Ordered my bed and hey presto within 2 weeks it had arrived exactly when forecast.

As described - no problems with order or delivery! Happy customer

For the price an excellent value bed and mattress, looks authentic in the verysmall spare bedroom of our victorian house. Would recommend to anyone needing a bed of this size!

Good experience from ordering to delivery. Daughter loves the bed.

Easy to construct. Foot end not as high as I would have liked

Decent bed , good quality mattress . Delivery and communication very good too.

Excellent service. Excellent quality. Would have liked more colour choices.

Mattress as described. Quickly dispatched. Very comfortable. No probs

Perfect bed frame for the spare room. Arrived on time and well packaged.
Would recommend.

Ordered bed and mattress which arrived separately due to mix up at company. Plastic cover over mattress was ripped. The 2 boxes containing the bed parts were damaged leading me to think the contents would also also be damaged. The large box containing the headboard and slats rattled, indicating the contents had not been packed properly. Sure enough, when I opened the box, the contents were all over the place, with no protective packing or covering being used at all. It was as if someone had sent the bed back and it had simply been redirected to me. Needless to say there was damage to the headboard and the slats. Regardless of this damage, the quality of the product was appalling. The slats were very rough and the headboard not much better. I am sure anyone sleeping on the bed would get splinters in them. On phoning the company I was asked to send in photographs for them to arrange a replacement. I informed them there was no chance of me taking a replacement and asked for a full refund.
When I asked how long this would take I was told the process could take up to 30 days. I don't know how big this company is, but I expect not very judging by their address, so why it may take up to 30 days is beyond me. Even banks are quicker than that. Finally, a comment about their courier..........he knew I wanted the items placing in my garage but simply handed them to me on my driveway. I am 65 with angina so do not really need that. Never again.

Customer service was excellent all through the process. One minor quibble was that one of the screws sent for the headboard was the wrong thread but overall a very good experience.

Arrived quickly. Easy to put together and looks great.