Justmylook Reviews 

89,948
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 22,887 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often finding products at competitive rates and great value for money. People frequently highlight the quality and authenticity of the products, noting items are genuine and as described. The delivery service is also highly regarded, with many reporting fast, reliable, and well-packaged orders, contributing to a first-class overall experience. However, some customers noted occasional delivery issues, including couriers delivering on incorrect dates or packages being misrouted. A few people also felt that some products were not as expected, such as receiving the wrong shade or items not performing as advertised.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Users describe positive interactions with product, consistently praising the quality and value for money,... See more

Price

Customers consistently express satisfaction with the pricing, often finding products at great prices that are... See more

Order

Consumers find order to be ambiguous, with many praising the ease and speed of placing orders and receiving... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the fantastic and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality products at fantastic prices. However, the delivery was much slower than usual... I got the tracking details quickly but royal mail message was they were expecting it for ages before it... See more

Rated 4 out of 5 stars

If it hadn’t been for a bit of confusion re the delivery date it would’ve been a perfect 5! Having asked the courier to delay the delivery for 24hours as we were unavailable and having received a c... See more

Rated 5 out of 5 stars

Received my order within the time given, really good service. Happy with my fragrance, the urban decay wasn’t the shade I wanted but I’m hoping it looks better on my eyes but that’s the only time I’ve... See more

Rated 5 out of 5 stars

I had a long think before I ordered the Arpège parfum by Lanvin. Priced at less than half that charged by good, high-street stores, I wondered, is this one of those scam perfumes; it is not. It's t... See more


Company details

  1. Beauty Supply Store
  2. Beauty Product Supplier
  3. Health and Beauty Shop

Written by the company

Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

90K reviews

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4.4

All reviews

(89,948)

22,913 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t purchase from here

Postage and packaging fine. Product was faulty. Would only know it to be faulty once opened, Justmylook disinterested, nothing done to resolve the issue. The perfume is either old stock, or it’s faulty. It does not smell as it should, and the fragrance smells ‘off’. I won’t be purchasing from here again. Faulty perfume, with no refund or the opportunity to exchange or correct this matter.

July 21, 2026
Rated 5 out of 5 stars

Well Priced And Faultless Service.

I have been using this company for a long time now and it is the first site I think of when needing something. They are very competitively priced with an excellent range of products which they get to you very quickly and well wrapped.

July 14, 2026
Rated 5 out of 5 stars

Lovely Rich Moisturiser

This is the 3rd “Medicube” product which I am trying out, and have to say that this is a lovely moisturiser!
The price is reasonable, the delivery, very efficient and speedy! Always packaged really securely!

July 21, 2026

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