kalliegear.com 

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Rated 5 out of 5 stars

I purchased the personalized dinosaur hat from kalliegear.com. The quality and design are just like advertised. Customer service is excellent as they kept me updated on progress and provided me with a... See more

Company replied

Rated 5 out of 5 stars

Upon seeing the Facebook ad I really wanted that hat for my regular 4some. Always skeptical because of scams, but the communication with customer service and the updates put me at ease. The ha... See more

Company replied

Rated 1 out of 5 stars

I order cap, T-shirt and shoes. The most expensive shoes were missing!? It's get worst! No communication with customer service what so ever?! Newer replay for emails, There is no one to response at cu... See more

Rated 5 out of 5 stars

Originally I was scared because I placed an order of Christmas gifts a month in advance & having never ordered from this site before I was afraid when I wasn’t receiving any tracking emails or info.... See more

Company details

  1. Clothing Store

Written by the company

Personalized Gifts | Customized Gifts & Unique Gift Ideas


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Rated 5 out of 5 stars

I saw the ad on Facebook

I saw the ad on Facebook. I have always been skeptical about Facebook ads. I ordered 2 tumblers for my kids after we had to put both their dogs down. I thought they would be perfect Christmas gifts. I placed my order on November 12th. I was really surprised when my order arrived 14 days later. They are beautiful.

November 25, 2022
Unprompted review
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Rated 1 out of 5 stars

Manufacturing and shipping took months…

Manufacturing and shipping took months and then it seems I was sent a men’s size shoe, I ordered a Women’s size. TBD is they will give me a refund. Cute idea, poor, poor execution. Stay away.

November 23, 2022
Unprompted review
kalliegear.com logo

Reply from kalliegear.com

Hi Beth,

We are so sorry that the product is not up to your standard.

We hope that our customers can have personalised gifts fit as we have our size chart made public on every product so our customers can choose the best for them. The order was processed within the timeframe per our Shipping Policy since we have tried hard to process as soon as possible.

However, we understand your frustration so we have left an email to you. Please check it and we are all here to assist you.

Hope to hear from you soon.
Best regards,
Kalliegear

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Rated 1 out of 5 stars

I placed an order on 4 Oct 2022 for a…

I placed an order on 4 Oct 2022 for a personalized shirt and hoodie. I was charged $97.88 and have not received the items. I have emailed a few times to resolve this and have not been answered. Your Transaction ID:
01189249P90733622
Merchant Transaction ID:
21694429N6619924T Please refund my money or get me what I ordered.

October 4, 2022
Unprompted review
kalliegear.com logo

Reply from kalliegear.com

Hi Jake,

We are so sorry for the unpleasant experience and the late reply due to overload in our system.

We have sent an email to update about you package, please check and we are ready to assist you.

Hope to hear from you soon.

Best regards,
Emilia

Rated 5 out of 5 stars

Amazing personalised phone case

I ordered a phone case & wanted both the image & the text personalised. I sent some images of what I wanted & they were able to replicate it perfectly. I'm so happy with my totally unique phone case that I ordered another for a friend, which is equally as good. Completely recommend, they deliver!

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered the 30 oz

I ordered the 30 oz. orange tumbler with a French bulldog and his name “Taco”. It’s absolutely gorgeous, even nicer than I thought it would be!! It just fits in my car cup holder and I carry it everywhere I go. So many compliments on it! I highly recommend this product!!

October 29, 2022
Unprompted review
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Rated 5 out of 5 stars

prduct/customer service

great products. quick delivery. wonderful customer service. I thought I hadn't received all my order (it was under some other items) they took the time to investigate the delivery. very quick to respond to my chat. will use them again

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome products

The cups we got with our pups on them are precious, we love them. The hats are awesome too with our pups on them too. Can’t wait till I can get more money saved to buy more. Probably us you guys for Christmas presents too. Only think is how long it too for it to arrive after it shipped. But I can live with that.

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely worth the money

I received my cup and it was even better than I imagined. The names and dog picture were perfect. Also this cup holds ice for a very long time keeping your drink nice and cold. Definitely worth the money. I get many compliments on it.

September 15, 2022
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Rated 1 out of 5 stars

5 dollar items for 30 what a scam!!!

5 dollar items for 30 what a scam!!!
The caps and T-Shirts look 100 times better in the pictures than the ones they sent me. They look and feel Chinese 100%. Very, very, very poor quality.
I paid 30 dollars for 5 dollars items... a crazy scam!!!
Never again!!!

October 17, 2022
Unprompted review
kalliegear.com logo

Reply from kalliegear.com

Dear Jose,

We are so sorry that you are not satisfied with the hat and well received your feedback to improve for better product.

We care about your experience so we have left an email to address this matter for you. Please check soon and we are all here to assist you any way possible.

Hope to hear from you soon.
Kalligear Team

Rated 5 out of 5 stars

I bought here for the first time so I…

I bought here for the first time so I was a little skeptical, but their service has been so good. They replied to every question I asked plus gave me a nice little discount and the actual phone case is just wonderful! Absolutely perfect and exactly as it was shown on the website …I will definitely use them again

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

Had I known this was a Chinese order…

Had I known this was a Chinese order taking over a month to ship, I would have passed. Still waiting on my order. Won't order from them again.

September 10, 2022
Unprompted review
kalliegear.com logo

Reply from kalliegear.com

Hi Kevin,

We are so sorry for the unwanted experience.

Our store is based in France with many plants and manufactures all over the world to minimize the cost. The quality is made sure to be as good as any plants and our website.

Orders from our store need 14-28 days to arrive so rest assured it is right on track. We have sent an update details to your email, please check and we are all here to assist you.

Hope to hear from you soon.

Best regards,
Kalligear Team

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Rated 5 out of 5 stars

So much better than I thought

So much better than I thought

I have purchased a couple of things now the cup And the duvet set
I lost my companion dog nearly two years ago now as I explained in an email I sent to them
And getting these items has made me feel like they took care Of making them
Very happy

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

They do what they say they are going to do.

The hat is of high quality and I am a daily hat wearer The hat is of the quality that’s advertised with it stitching. From order time till delivery was a little over a week which is very good.

September 22, 2022
Unprompted review
kalliegear.com logo

Reply from kalliegear.com

Hi Rick, We are glad that you love it and there no more words to describe our happiness. We hope you can enjoy this little warm gift with your buddy!

As a token of appreciation, we have sent a little gift to your email. Thanks again, and we hope to see you again in the future.

With our warmest regards,
Emilia and Kalligear team!

Rated 5 out of 5 stars

I got one for my wife and she loves it…

I got one for my wife and she loves it . Its very nice. Since it comes from asia it took about 3 weeks but it is very cool.

September 30, 2022
Unprompted review
kalliegear.com logo

Reply from kalliegear.com

Hi Rick, thank you for allowing us accompany you in this journey. We are glad that you are satisfied with our product and customer service. We hope you can enjoy this little warm gift with your beloved!

Thanks again, and we hope to see you again in the future.

With our warmest regards,
Emilia and Kalligear team!

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