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Based on these reviews
I’ve been really happy with KatKin. The food is clearly high quality, made with fresh ingredients and no unnecessary fillers. Most importantly, my cat absolutely loves it and eats every meal without... See more
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When we adopted our girl she was in bad condition knawing at her skin, scratching till she had open cuts all over her and pulling out chunks of fur at a time. We tried absolutely everything trying to... See more
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KatKin are producing a fantastic food for our little guy Sebastian. We were giving him a range of different foods and whilst he seemed happy to eat them, they were nothing like he has now. He gets so... See more
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Company details
About KatKin
Written by the company
KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.
Born To Eat MeatKatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.
MissionKatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.
Try now to give your cat the bestContact info
United Kingdom
- meow@katkin.com
- katkin.com
4.6
Excellent
13K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Changing to KatKin made me nervous, I had no need to worry…
My cat Teddy is was I thought a really fussy eater and he was also suffering from extreme toilet issues, he was unhappy, but I didn’t realise how unhappy he was. Trying to get him to eat was hit and miss, already on a hypoallergenic diet, he often left food and at times wouldn’t eat at all. I decided to try him on KatKin and I was very, very nervous but I haven’t looked back, neither has Ted. He seems so much happier, livelier and now even requests to be fed. KatKin always arrives boxed and frozen, all you need is a good sized freezer space to pack the pouches in. Delivery has been on time with little surprises added for Ted and me. I really appreciated the customer after care call, I was so nervous Teddy would refuse the change of food, but I need not have worried. He loves his new food, you can see the quality of the ingredients. I’ll never go back to feeding Teddy anything else and I don’t think he would let me, I now have clean dishes and a happy cat, what’s not to love??
April 10, 2026
Unprompted review
Reply from KatKin
Hi Nici,
Thank you so much for sharing this. 🖤
You can really feel how much you care about Teddy, and it sounds like you went through such a stressful time trying to find something that worked for him. It’s completely understandable that you felt nervous making the switch.
We’re so happy to hear how much things have turned around for him, from struggling with food and tummy issues to being excited for mealtimes again is such a big change!
I’m also really glad the aftercare support helped put your mind at ease - that’s exactly what we’re here for.
Thank you again for trusting us with Teddy’s meals - it truly means a lot.
Shakira 🐈⬛
Our cat loves these meals and a meal…
Our cat loves these meals and a meal does not go up eaten
April 10, 2026
Unprompted review
Reply from KatKin
Hi Mrs Rudgley,
Thank you so much for your lovely review. 🖤
We’re so happy to hear your cat is loving the meals and that nothing is going to waste (always the best sign!)
Thanks again for sharing this, and just pop us a message if you need anything.
Shakira 🐈⬛
My cat no longer sick
My cat used to be sick almost every day.She has blood tests at a cost of over £300 and nothing abnormal was found A friend recommended Katkins which she has been having for about four months and she hasn't been sick
April 10, 2026
Unprompted review
Reply from KatKin
Hi Penelope,
Thank you so much for sharing this. 🖤
That must have been so worrying for you, especially after going through tests and not having clear answers. It’s really lovely to hear that things have settled for her now and she’s no longer being sick!
Sometimes a change in diet can make a big difference, but it can also be a mix of factors, so it’s great you found something that works for her.
We’re so glad she’s doing better and feeling more comfortable.
Thank you again for trusting us with her meals.
Shakira 🐈⬛
Poo Improvements - Thank You
I am amazed at how much the KatKin food has improved my cat's poos. They are now what I would call 'normal'. I also discovered that the Moo and Baa meals were too rich for her and made her sick; however, luckerly there are many meals to choose from that she loves.
April 10, 2026
Unprompted review
Reply from KatKin
Hi Ruth,
Thank you so much for sharing this. 🖤
We’re really glad to hear your cat is doing so much better. It’s such a relief when things settle and feel more “normal” again.
You’re absolutely right as well, and every cat responds differently. Things like sensitivities, how quickly they’ve switched, or even just individual digestion can all play a part, so finding the right recipes (like you have) makes such a difference!
If you ever need a hand tailoring things further, or just want a bit of reassurance, you’re always very welcome to reach out to us at meow@katkin.com, and we can also loop in our in-house vet nurse for extra support if needed.
Thanks again for taking the time to share this.
Shakira 🐈⬛
Thank you Katkin ❤️
I got my Bengal Catniss when she was a few years old and she had constant diarrhea, after numerous visits to the vets and food changes, I discovered Katkin. It changed her life! She had solid stools, was very active and lived a long happy life. She's recently passed 😢 but I wanted to thank Katkin by leaving a review.
April 5, 2026
Unprompted review
Reply from KatKin
Hi Gina,
Thank you so much for sharing this with us, and I’m so, so sorry for your loss. 💔
Catniss sounds like such a special girl, and it must mean so much to have seen her become healthier, more comfortable, and full of life after everything she went through. The fact that she went on to live a long and happy life with you is really beautiful.
We’re truly honoured to have been a small part of her journey, and it means the world that you took the time to leave this review for her.
Sending you so much love during this time. ❤️
Shakira 🐈⬛
Healthier, happier cat
Great customer service. Easily managed plans.
My cat is so much healthier since being fed Katkin.
She has less fixation on food, and her coat is sumptuous!
April 10, 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you so much for your lovely review. 🖤
We’re so happy to hear your cat is healthier and more settled around food - that’s such a big win.
And a sumptuous coat is always a bonus!
It’s also great to know the plans feel easy to manage for you.
Thanks again for sharing this - it really means a lot.
Shakira 🐈⬛
My cat has never been obsessed with…
My cat has never been obsessed with food before but she absolutely loves Katkin. Delivery comes on time, very secure and protects the food perfectly. It’s a bit pricey but overall good value for money
April 10, 2026
Unprompted review
Reply from KatKin
Hi Anna,
This made us smile so much. 😸 A cat who’s never really been food-obsessed suddenly absolutely loving her meals says everything.
There’s something so lovely about seeing them discover food they genuinely get excited about, and it sounds like KatKin has really become a highlight of her day.
We’re also so pleased the deliveries have been arriving on time and keeping everything perfectly protected. And you’ve said the value side beautifully too. While it may feel a little pricier, knowing she truly loves it and that the quality shines through makes it feel worthwhile.
Thank you for sharing this with us, and as always, our Cat Experts are always here if you ever need advice, support, or help choosing her next favourites.❤️
Staci🐈⬛
My cat enjoys the food very much
My cat enjoys the food very much. She doesn't nag me for food Inbetween meals like she used to before I changed her to Kat Kin. She's lost weight which I was hoping she would do.
April 10, 2026
Unprompted review
Reply from KatKin
Hi Mrs Roberts,
Now this is the kind of mealtime peace we love to hear about. 😸 No more in-between nagging, happy meals, and the healthy weight loss you were hoping for sounds like such a lovely change for you both.
It really says so much when a cat feels properly satisfied after their meals. That calm, content feeling between bowls is such a wonderful sign that her portions are working exactly as they should.❤️
We’re so pleased she’s enjoying her food so much and that it’s helping her feel fuller while supporting her weight goals too. It sounds like she’s found the perfect routine.
And as always, our Cat Experts are always here to lend a helping hand whenever you need any support or tips.
Staci🐈⬛
My new cat loves Katkin-she’s small so…
My new cat loves Katkin-she’s small so gets smaller portions, which she enjoys!
April 10, 2026
Unprompted review
Reply from KatKin
Hi Carmel,
This is so sweet to hear.🥹 It sounds like your tiny new girl is settling into her fresh meals beautifully.
We especially love that her smaller portions are working perfectly for her little size. There’s something so lovely about finding just the right amount for petite cats, so they can enjoy every bite comfortably and leave happy, satisfied bowls behind.
It’s wonderful to know she’s loving her KatKin already, and we’re so happy to be part of helping your little lady thrive.❤️
Staci🐈⬛
I’ve been really happy with KatKin
I’ve been really happy with KatKin. The food is clearly high quality, made with fresh ingredients and no unnecessary fillers. Most importantly, my cat absolutely loves it and eats every meal without fuss.
I’ve also noticed a healthier coat and more energy since switching. It is a bit more expensive than regular cat food, but for me the quality makes it worth it.
Overall: Great food that my cat enjoys and benefits from.
April 10, 2026
Unprompted review
Reply from KatKin
Hi Rehana,
This is such a lovely review to read. It really sounds like your cat is flourishing on their fresh meals.
A clean bowl with no fuss, a healthier coat, and that lovely boost in energy are such wonderful signs that the switch has been a real success. It’s especially lovely to hear you’ve noticed the difference that fresh ingredients and no unnecessary fillers can make.
You’ve also put the value side beautifully — while it may be a little more than regular food, the quality and the visible benefits in how they look and feel can make it feel so worthwhile.❤️
Thank you for sharing such thoughtful feedback and for letting us be part of your cat’s happy, healthy routine. Our Cat Experts are always here to help if you and your furr baby need any help or support.
Staci🐈⬛
My cat is really enjoying Katkin.
My cat is really enjoying Katkin atm. His coat is looking healthy and shiny, and he is always excited when it’s dinner time. I give him it in smaller portions than recommended. It is more expensive than other brands however, I have saved money by not having to throw meals away that my cat leaves.
Katkin is easy to order, and it’s easy to change/ amend your order. The customer service is good, with them sorting my problem out straight away.
April 10, 2026
Unprompted review
Reply from KatKin
Hi Jane,
This is so lovely to hear. It sounds like your boy is absolutely thriving on his fresh meals.
A healthy, shiny coat and that excitement at dinner time are such wonderful little signs that he’s feeling happy, nourished, and really enjoying every bowl. We also love that you’ve found the perfect smaller portion size that works just right for him.❤️
You’ve put the value side so perfectly too. While it may cost more than some other brands, knowing every meal is being eaten instead of thrown away really does make such a difference.
It’s also wonderful to hear that ordering, making changes, and getting quick help from the team have all felt easy and stress-free. Thank you for letting us be part of his happy dinner routine.
Staci🐈⬛
This is the best cat litter we’ve ever used
This is the best cat litter. We have a large male cat who uses the toilet a lot and this is by far the best. It clumps easily doesn’t get tracked all over the house like the little stones litter, it hides the smell perfectly and clumps really well. Highly worth it!
April 10, 2026
Unprompted review
Reply from KatKin
Hi Farren,
We absolutely loved reading this. For a big boy who keeps the litter tray busy, finding something that really works makes such a difference.❤️
It’s wonderful to hear that the clumping has been spot on, the odour control is doing its job beautifully, and best of all that it’s staying in the tray instead of travelling all over the house. Those little everyday wins make life so much easier for cat parents.
Thank you for sharing such lovely feedback on the Scoop Planet Litter, and we’re so pleased it’s been such a worthwhile find for your handsome lad.
Staci🐈⬛
My cat would only eat biscuits
My cat would only eat biscuits, but I noticed she was losing weight as she is getting old. I tried her on different wet foods, even the dearer ones, but she wouldn't touch them. When I tried her on KatKin, she ate it straight away, no fuss. The only downside is that it's expensive.
February 7, 2026
Unprompted review
Reply from KatKin
Hi Karen,
This is so lovely to hear, especially for an older girl who had become so particular about her food.❤️
It must have been such a relief to find something she took to straight away after turning her nose up at so many other wet foods. For senior cats, those moments when they happily tuck in with no fuss can feel so reassuring.
The healthy weight support that comes from finally finding food she truly enjoys is such a special win, and we’re so glad KatKin has helped make mealtimes easier for you both.
We completely understand your thoughts on the cost too. We really do go all in when it comes to cat health, using only the very best quality meats and fresh ingredients to give them meals that truly help them thrive, so it means so much to know the difference it’s made for your lovely older cat has still felt worthwhile.❤️
As always, our Cat Experts are always here if you have any questions or need any help. We are here for both you and your older girl.
Staci🐈⬛
The girls on the phone helping us,
March 20, 2026
Unprompted review
Reply from KatKin
Hi Kimberley,
Thank you so much for your review. 🖤
We’re so glad to hear the team were able to help you - it really means a lot to us!
If there’s anything you ever need, we’re always here.
Shakira 🐈⬛
⭐⭐⭐⭐⭐ A Total Lifesaver for My Luna…
⭐⭐⭐⭐⭐ A Total Lifesaver for My Luna Bear!
I cannot recommend KatKin enough. When Luna Bear first came to us, she was in a really tough spot........flea-ridden, underweight, and heartbreakingly uninterested in almost every food we put in front of her. We were so worried about her health, but then we found KatKin, and it truly changed her life.
Why We Love It..............
The Transformation: Seeing her go from a picky, underweight kitten to a thriving, happy cat has been incredible. She finally has the energy and shine she deserves!
Irresistible Quality: Whatever "magic" they put in those fresh meals, it worked. It’s the first food she’s actually been excited to eat......
World-Class Service: Beyond the food, the customer service has been phenomenal. They are attentive, helpful, and you can tell they genuinely care about the cats they feed. Oh and careful with the Kitty Krack Sprinkles looooool....Luna has even managed to get the jar open ha ha #houdini
If you have a fussy eater or a rescue who needs that extra nutritional boost, don't hesitate. I couldn't be happier with the results, and neither could Luna!
Thank you Katkin xxx
April 9, 2026
Unprompted review
Reply from KatKin
Hi Stacy,
Luna Bear’s story is just so special — thank you for sharing something so heartfelt with us. Reading about her journey from arriving underweight and struggling to enjoy food, to becoming a thriving, shiny, happy girl, absolutely made our day.❤️
There’s something incredibly moving about helping a rescue cat truly come into themselves, and it sounds like Luna has done exactly that. More energy, a beautiful shine, and real excitement at mealtimes are such lovely signs that she’s feeling safe, nourished, and completely at home.
We also had the biggest smile at your *Kitty Krack Sprinkles* story.😹 Luna managing to open the jar herself is iconic. What a clever little Houdini girl. She clearly knows exactly where the good stuff is.
Your kind words about the care and support from the team mean so much too. We always want cat parents, especially those helping rescues and fussy eaters, to feel genuinely supported every step of the way.❤️
Thank you for trusting us with Luna Bear’s journey and for giving her such a beautiful second chance.
From: A fellow Staci🐈⬛
Great fresh food that my cat loves !
April 9, 2026
Unprompted review
Reply from KatKin
Hi Lizzie,
Short and sweet, but absolutely perfect! 😸 There’s nothing better than hearing that your cat is loving their fresh food.
A happy cat who’s excited for every bowl really says it all. We’re so glad their mealtimes are such a hit and that fresh food is going down so well.
Thank you for sharing the KatKin love with us, and as always, our cat experts are always here if you ever need advice, support, or help choosing their next favourites.❤️
Staci🐈⬛
Katkin fresh food.
My cat loves most of the food. Customer services are friendly and helpful. I honestly think that katkin is a good price and delivery is great too.
April 9, 2026
Unprompted review
Reply from KatKin
Hi Mrs Newns,
This is so lovely to hear.😸 It sounds like your cat is really enjoying their fresh meals, which is always the best kind of feedback.
We’re also so pleased that our customer service team has been friendly and helpful, and that the delivery experience has been great too. It’s wonderful to hear that the quality, service, and value have all felt just right for you.
Thank you for sharing such kind feedback with us, and as always, our cat experts are always here if you ever need advice, support, or help choosing their next favourites.❤️
Staci🐈⬛
My cat loves katkin please give it a…
My cat loves katkin please give it a try my cat has been loads better since I put him on it highly recommend
March 31, 2026
Unprompted review
Reply from KatKin
Hi Angela & Phillip,
We absolutely love hearing this.😸 The best recommendation always comes from seeing the difference in your own cat, and it’s so wonderful to know he’s been doing loads better since making the switch.
A cat who loves every meal and is clearly feeling the benefits really says it all. Thank you so much for sharing your experience and encouraging others to give it a try too.❤️
We’re so happy to be part of helping your boy feel his best, and as always, our cat experts are always here if you ever need advice, support, or help choosing his next favourites.🐾
Staci🐈⬛
I am so pleased I’ve found Katkin!
I am so pleased I’ve found Katkin! I have two fussy cats who have struggled to digest supermarket cat food. From the first meal with Katkin, they have eaten every last bite! They both have more energy and less smelly poos.
Katkin customer service has been very impressive as well. I feel that they really care about my cats and want to offer support with switching.
So good and surpassed all my expectations!
March 24, 2026
Unprompted review
Reply from KatKin
Hi Anna,
Thank you so much for your gorgeous review.❤️
We’re absolutely delighted to hear that your two fussy little ones took to their fresh meals from the very first bowl. Cats who clean their plates from day one always make our hearts sing.
It’s especially wonderful to know the switch has helped with their digestion too — more energy, happier tummies, and less smelly poos really is the dream combination. Hearing that KatKin has surpassed your expectations means so much to us.❤️
We’re also so touched by your kind words about our customer care team. Supporting cat parents through the switch with genuine care, reassurance, and plenty of help is something we care deeply about, so it’s lovely to know you felt that.
Thank you for trusting us with both of your cats’ mealtimes and well-being. Sending lots of love to your two happy little plate-cleaners, and as always, our Cat Experts are always here whenever you need advice, support, or help with their next favourites.
Staci🐈⬛
I am so happy i made the change from…
I am so happy i made the change from whiskers to katkin my little kittin is so much happier he has more energy hes putting on weight, yes its dearer than the average cat food 14 pound for a box of 40 but katkin is worth every penny and i would highly recommend them.
March 1, 2026
Unprompted review
Reply from KatKin
Hi Kelly,
Thank you so much for sharing this lovely update about your little kitten.❤️
We’re absolutely delighted to hear how happy you are that you made the switch, and even more so to know your little one is now so much happier, full of energy, and putting on healthy weight. Those early months are such a special time, and it means the world to know fresh food is helping him grow, thrive, and enjoy every mealtime.
It’s especially lovely to hear you feel it’s worth every penny too. Knowing the difference in his happiness, energy, and healthy progress is shining through so clearly makes us so proud of every tray we send.
Thank you for trusting us with your little boy’s journey and for recommending us so warmly. Sending lots of love to your growing kitten, and as always, our Cat Experts are always here whenever you need advice, support, or help choosing his next favourites.
Staci🐈⬛
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