Amazing! I’ve spent years seeking help from my GP and not got anywhere. During an hour appointment with Helen (dietician) I received more advice and support than I envisaged was available and actual... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I received an immediate response acknowledging my initial email followed by a telephone call early the next day from the receptionist stating that Dr Prince would phone later on that morning which she... See more
Visiting Kent Family Medical is how a doctor’s appointment should be - friendly, not rushed, nothing is too trivial or too much trouble. Dr Prince is genuinely empathetic and wants to understand and h... See more
Dr Amer was easy to talk to face to face and discuss my medical problems. I would recommend Kent Family Medical .
Company details
Written by the company
Kent Family Medical are a private GP and healthcare provider, supporting the local community in West Kent.
Contact info
Unit 1A, Mereworth Business Centre, ME18 5LW, Mereworth, United Kingdom
- kentfamilymedical.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dr Prince is lovely
Dr Prince is lovely, so easy to talk to & understanding & was able to suggest an additional drug that might help me.
Also because the appointments are longer than allocated in the NHS there is no hurry & it is a very satisfactory experience.
The staff are extremely welcoming and…
The staff are extremely welcoming and my consultation was a delightful experience, no rush on time and constantly listening to assess the problems.
I wish I knew of Kent Family Medical before.
This is a wonderful practice
This is a wonderful practice. That is all.
Great Experience!
The whole experience was great! The doctor made me feel really comfortable and informed me about the processes every step of the way. Most importantly I felt like I was carefully listened to. I will definitely recommend to friends and family.
First experience of using Kent Family Medical
Dr Prince was so welcoming and really took the time to listen to my concerns. I’ve come away feeling very reassured and would definitely recommend this service. Thank you!
Excellent
Slick booking system, prompt on time appointment, friendly, helpful and approachable team. Highly recommend.

Reply from Kent Family Medical - Private GP & Healthcare
Superb Service!
Absolutely phenomenal service. Dr Prince was wonderfully helpful, caring and supportive. I couldn't have asked for better service. Thank you so much!

Reply from Kent Family Medical - Private GP & Healthcare
Both doctor and lady on reception were…
Both doctor and lady on reception were very nice and so helpful
Attended by a professional and knowlegible Dietician
Making appointments are simple. The dietician Helen Hulme was patience and offered sound advises. She took her time and go into depth to explain things. Also follow up with me via email in her own time.
Just how a doctor’s appointment should be!
Visiting Kent Family Medical is how a doctor’s appointment should be - friendly, not rushed, nothing is too trivial or too much trouble. Dr Prince is genuinely empathetic and wants to understand and help. If it’s not something she’s fully versed in, she wants to learn more about it so she can help!
Receptionist was friendly and made us…
Receptionist was friendly and made us welcome,was a little chilly but she said she had trouble with the heaters which she sorted out.
Dr was friendly and funny which helped to make you feel relaxed in her company.
Great Practice
Very friendly staff, always available for an appointment. Highly recommend.
The experience as a whole is so refreshing
Booking was easy, confirmation emails helped, easy to find and loads of parking. The GP I saw was excellent of course but the whole experience made me feel so much better about my condition. Just being listened to and being treated with respect, instead of having to battle through numerous hurdles, feeling guilty for even trying, helps massively.
Brilliant Doctor takes time to listen…
Brilliant Doctor takes time to listen so helpful I am came away feeling so much better. This medical practice is worth visiting.
Professional and extremely helpful
I needed an urgent appointment and they were able to arrange one at very short notice - basically the travel time required for me to be there. Receptionist was super helpful and doctor thorough. Highly recommended
Paying to see a Dr
When I arrived there was no one in the pristine waiting room, the Dr arrived 2minutes later. Did a blood test for me and I got the results in 2 days. Gave me a referral - it was all fantastic. If you can afford it. The NHS should be like this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







