One month ago I purchased inside the Keple website and then I found certain inconvenients such as I never received the order confirmation email and I couldn´t log in to see my order. Today I can see K... See more
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I ordered six power cords on Sunday 28th February selecting next day (1pm) delivery. I expected shipment on Monday 29th (first working day) and delivery Tuesday 1st March. Evening of Wednesday 2nd wro... See more
I am sure the electrical performance was adequate but the plug used to attach the wire to our sat nav easily broke and it was impossible to mend. No point getting a replacement as we were away on holi... See more
Company replied
I ordered a cable specifically for an asus transformer tablet. The cable that arrived was just a micro usb which does not fit the product as described. There were no return details or invoice in the... See more
Company replied
Company details
Written by the company
At Keple, we are passionate about providing exceptional products and outstanding customer service. While some of our older Trustpilot reviews reflect challenges during our time trading on eBay, these no longer represent the company we have become. Since transitioning to Amazon, we’ve transformed our processes to deliver a seamless shopping experience, with high-quality products, fast delivery, and reliable support. In 2024, we earned an incredible 4.86 out of 5 rating from our customers, with 98% positive feedback over the last 12 months (from 2,135 ratings). These numbers reflect the trust and satisfaction of our customers today. Unfortunately, Trustpilot reviews don’t capture this transformation. For the latest customer experiences, please visit our Amazon store. Your feedback inspires us to improve and innovate every day.
Contact info
London, United Kingdom
- letstalk@keple.uk
- keple.com
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Will use again
will certainly use again - easy website, qucik delivery, reasonable prices - many thanks
March 22, 2016
Unprompted review
Bad service
Been a fortnight and can't even track where my parcel is disgusted with it should have waited and gone to pc world which I will do next time
March 18, 2016
Unprompted review
Reply from Keple Ebay / No longer trading on eBay
We have spoken with client on the phone and resolved the problem. Order was refunded same day because of zero inventory. The client was waiting for the item where in fact the order was closed and money refunded. Chris kindly agreed to remove this feedback as it's a clear misunderstanding.
Samsung Mobile Charger
Excellent Charger - Very quick delivery - Highly Recommend :-)
March 18, 2016
Unprompted review
Swift service
Excellent service items received next day. Both as described and good value.
March 17, 2016
Unprompted review
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Service
First class service in every way. First class item.
Thank you for fantastic service.
J.D.T.
March 16, 2016
Unprompted review
Excellent customer service
I had an issue regarding a mini HDMI adapter I had bought from Keple.com which failed to work with an Nvidia Shield tablet. After contacting them via email, they were extremely helpful and went the extra mile by quickly sending out alternatives which worked perfectly. The delivery time including dispatch was approximately a week, however although this was a little long, their customer service made up for this wait. I would definitely buy from them again and would not hesitate to recommend them to my family and friends.
March 11, 2016
Unprompted review
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Excellent service - let down by Royal Mail
I ordered six power cords on Sunday 28th February selecting next day (1pm) delivery. I expected shipment on Monday 29th (first working day) and delivery Tuesday 1st March. Evening of Wednesday 2nd wrote to Kepple pointing out non-delivery. Received prompt response advising that shipment had been made on Monday 29th but package had been mis-routed by Royal Mail. Delivery finally made Thursday 3rd March. Excellent service by Kepple - let down by Royal Mail. Please consider changing your logistics partner.
March 7, 2016
Unprompted review
Great Company
I ordered a memory stick and it was not compatible with my camera. Not their fault. They advised me how to solve the problem by purchasing an adapter (which they do not sell). I had to purchase a kit, which included the same memory stick I had purchased from them and let me return the item with no hassle.
March 6, 2016
Unprompted review
Order for a samsung phone charger
Needed an old charger to replace one which had been lost. Found one on their site. Very quick and prompt delivery. Very satisfied customer.
March 5, 2016
Unprompted review
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Fast delivery
Ordered a camera lead through this website. Easy transaction. Fast delivery, pleased with product,
March 1, 2016
Unprompted review
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Rapid and reliable.
Goods exactly what I wanted. Free delivery. Most impressed
February 18, 2016
Unprompted review
Happy customer
Really high quality products. I have bought a few cables and charger. I will buy more! Thank you, guys
February 17, 2016
Unprompted review
mobile phone charger cable
Excellent product was delivered within 48 hours.
February 17, 2016
Unprompted review
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