One month ago I purchased inside the Keple website and then I found certain inconvenients such as I never received the order confirmation email and I couldn´t log in to see my order. Today I can see K... See more
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I ordered six power cords on Sunday 28th February selecting next day (1pm) delivery. I expected shipment on Monday 29th (first working day) and delivery Tuesday 1st March. Evening of Wednesday 2nd wro... See more
I am sure the electrical performance was adequate but the plug used to attach the wire to our sat nav easily broke and it was impossible to mend. No point getting a replacement as we were away on holi... See more
Company replied
I ordered a cable specifically for an asus transformer tablet. The cable that arrived was just a micro usb which does not fit the product as described. There were no return details or invoice in the... See more
Company replied
Company details
Written by the company
At Keple, we are passionate about providing exceptional products and outstanding customer service. While some of our older Trustpilot reviews reflect challenges during our time trading on eBay, these no longer represent the company we have become. Since transitioning to Amazon, we’ve transformed our processes to deliver a seamless shopping experience, with high-quality products, fast delivery, and reliable support. In 2024, we earned an incredible 4.86 out of 5 rating from our customers, with 98% positive feedback over the last 12 months (from 2,135 ratings). These numbers reflect the trust and satisfaction of our customers today. Unfortunately, Trustpilot reviews don’t capture this transformation. For the latest customer experiences, please visit our Amazon store. Your feedback inspires us to improve and innovate every day.
Contact info
London, United Kingdom
- letstalk@keple.uk
- keple.com
Exceptional service
Excellent – no reservations, I would recommend this company to anyone.
February 15, 2016
Unprompted review
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Excellent
Genuine product & extremely prompt shipping. Further purchases assured & can't recommend highly enough. Thanks Keple.com
February 15, 2016
Unprompted review
Honest
First class post never delivered, but in all fairness, after a week of waiting, item was resent on a free next day delivery, which arrived on time.
February 11, 2016
Unprompted review
Excellent
Had my product within 2 days. Customer service phone number was really helpful. I would 1000% recommend this company and will use again. Thank you. Marc
February 3, 2016
Unprompted review
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Highly recommend
Bought here 360 degree magnetic car holder for my mobile. This is amazing! I highly recommend Keple - fast shipping, product the same as described, works great. Thanks a lot!
January 28, 2016
Unprompted review
Top notch
Very good shop, happy to deal with. All delivered really quickly and as described.
January 28, 2016
Unprompted review
Good job
Bought power bank. Delivery was quick and support was nice. Keep it up guys!
January 28, 2016
Unprompted review
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Spammer
Appalling service, late/slow dispatch, insulting communications, no instructions sent with item. Passes on your email to spammers and to trustpilot!
January 3, 2016
Unprompted review
Reply from Keple Ebay / No longer trading on eBay
This particular sale was done via ebay.co.uk. Item delivered as described. Order placed on 24 Dec - obvious delay due to christmas and nye festive season. We never communicated with this customer therefore these claims are false. We protect customer's data and never pass information to 3rd parties. We use trustpilot to gather reviews so that you can be reassured when buying from keple.com.
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Better Than Anticipated.
The Item I ordered was not very expensive, £3.99. What I received was every pennies worth and more. Added to this was very fast delivery. I am that happy with the service I received I have just ordered another one.
December 30, 2015
Unprompted review
Excellent service
Great customer service. Very pleased . Just Bought another item from them!
December 30, 2015
Unprompted review
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brillliant service and product.
I* found it a very good firm to deal with.
December 28, 2015
Unprompted review
Great
I've just ordered magnetic phone holder. Great value for a reasonable price, perfect client service (received an answer straight ahead).
December 22, 2015
Unprompted review
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