Kikistars 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never got lovely twinkling xmas tree lights....wilk never ever ordered off fb ads again. I didn't have a credit card so screwed for $55.92....complete buggers!!! How they can get away with this is unr... See more

Rated 1 out of 5 stars

Ordered a santa that walks up a ladder with lights in a hope to surprise my grand children. Heard nothing after a week so chased up to be told there would be a delay then on chasing up a further two... See more

Rated 1 out of 5 stars

No goods - thank heavens for credit card protection! Like everyone else - ordered lights in October - no replies to emails - tracking number from China - 4 inch high led xmas tree with no battery 6 we... See more

Rated 1 out of 5 stars

Another scam company feeding off people. Facebook NEED to react to this type of thing! They are getting paid to advertise false scam companies. There should be back round checks done on these bogus co... See more


Contact info

All reviews

(98)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieves

As everyone else said. Robbing b*stards. The only reason I bought something from them was because they were advertising on Facebook so I thought all would be ok. How wrong I was. Blame Facebook for this s*it.

January 28, 2019
Unprompted review
Rated 1 out of 5 stars

I order 2 sets of lights

I order 2 sets of lights Nov. 13-18. Still have not got a refund or the lights. Emailed numerous times. Now it says the store is closed. Why does people always want to scam good people during the holidays!!

January 8, 2019
Unprompted review
Rated 1 out of 5 stars

This is what Facebook did. Nothing.

To all those people who are commenting on facebook. Here's my experience. Ordered from Kikistars in October and quickly established it as a scam website. I lodged a complaint with Facebook and nothing was done. Lodged a second complaint a few days later and nothing was done. At this point I'm panicking wondering what I could do, Kikistars was still trading, scamming hundreds if not thousands of people out of cash.
I went on the Kikistars advertising page on facebook to tell everyone not to buy, but Kikistars removed my comments and barred me from commenting again. I copied the ad to my personal page and posted it to public telling everyone it's a scam and the post was removed by Facebook. I then reported it to ACTIONFRAUDUK. Nothing happened.
So as a last resort, I posted the first review on trustpilot hoping people would read the review and stop sending them hard earned money. Facebook did nothing to stop this happening. Sorry I couldn't post the trust pilot review quicker.

December 31, 2018
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!
Same as others ordered twinkly lights and just received a $1 tiny tree!
Put a claim in with bank!

December 29, 2018
Unprompted review
Rated 1 out of 5 stars

Kikistars a big ripoff

Should have checked here first, ordered the Twinkly lights and got a cheap 2 inch fiber optic tree. I contacted my bank and they are reversing the charges.
I see now the website is gone though a Whois lookup shows it was registered in Flushing, NY. I tried the number registered on the Whois page 917-336-6812 and got a VM, I left a message there also but don't expect a response.

December 27, 2018
Unprompted review
Rated 1 out of 5 stars

Just like the rest- SCAM.

Just like the rest. Total scam off of Facebook. I have ordered lots of stuff from Facebook and received it. Now ..... never again. Facebook needs to hear this cause people don’t need to get repeatedly burned before they won’t order from anything. Then they will lose their advertisers.

December 23, 2018
Unprompted review
Rated 1 out of 5 stars

Facebook ad + Shopify store = fraud

Same experience as everyone else. Ordered 5 strings of the twinkle LEDs ($250) on 11/18. Emailed on 11/26. Got a response on 11/27 apologizing for the delay, and that they would arrive on 12/7. Just emailed again, and decided to research further, to find their shopify site shut down. Bank of America is now on the trail!

December 22, 2018
Unprompted review
Rated 1 out of 5 stars

Another scam company feeding off…

Another scam company feeding off people. Facebook NEED to react to this type of thing! They are getting paid to advertise false scam companies. There should be back round checks done on these bogus companies before they are shoved into our face book pages. Sewer dwelling scum I hope they're caught and have zero luck with my money!!!

December 21, 2018
Unprompted review
Rated 1 out of 5 stars

I’ve been scammed too ordered 250 LED…

I’ve been scammed too ordered 250 LED lights on the 29th October still no lights sent numerous emails ... no reply !!! Makes my blood boil !!! Going to my bank today to see if I can get a refund and hopefully get another bank tracking these disgusting people .

December 20, 2018
Unprompted review
Rated 1 out of 5 stars

COMPLETE AND UTTER SCAMMERS

17-12-18 - I contacted Twinkly Customer Support to see if they were aware of this company and this is the response I received:

Hi Heidi,

I'm Maura from the Twinkly Customer Support, thank you for contacting us!

Thank you for bring this website to our attention.
We confirm that they are selling counterfeit goods. The product in the page are not Twinkly original products.
We have already undertaken a legal action against them.

We work hard to deliver to our customers the best Twinkly ever, so you can imagine how important is for us to protect them against potential frauds.

We sincerly thank you for taking the time to write us on such important topic.

Kind Regards
Maura

I wonder if Facebook are actually doing anything to help those scammed. I will no longer buy products advertised on Facebook as I don’t know whether they will be another scam.

UP-DATE: I contacted my bank as I paid with my debit card and I have received a full refund thankfully.

Itooks like I’m another one to add to the list of people scammed by this shameful company. I hope I can get a refund from the card I paid with. Hopefully karma pays them a visit very soon. Perhaps we should all raise a claim against Facebook for allowing this company to con members of Facebook who placed orders with this company thinking they were legitimate because they were advertising their products on Facebook and so persuading Facebook members to place orders with them. Disgusting people who don’t deserve to breathe the same air as us!!!

December 17, 2018
Unprompted review
Rated 1 out of 5 stars

I was totally scamed.

I bought a string of 250 led light in october (I paid almost 60€), I sent an email claiming because of the arriving delay and they answered saying it was about arriving one week later.
The package arrived, but inside I found only a small figure of a christmas tree (10 cm) with one led. It would cost less than 1€ in a chinese store!
I was totally scamed. I send a new email but they haven't answered. The online store is out of line.
I will go to my bank and to the police.

December 15, 2018
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM! DON'T BUY ANYTHING FROM THEM!!!

Waited two months, then got totally ripped off and total silence from customer service for a week now!

They claim to sell christmas lights but they ruins holidays all over the world!!!

December 15, 2018
Unprompted review
Rated 1 out of 5 stars

lights...

I've ordered these lights on middle october and i've received some reply from kikistars, but after middle noveber... no reply, no lights nothing.

December 14, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look