Fell in love with the taste of the coffee and the little red hippo when in London. Signed up for 4-weekly bean subscription which is really easy to manage online, trying different regular blends or th... See more
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Review summary
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Reviews shaping this summary
Great tasting coffee choices, suited for everyone's taste. Quick and friendly customer service!
Company replied
I have used KTH for several years and the have always been brilliant, I love the coffee, the convenience and the customer service. I had a small issue yesterday and they sent me a replacement which j... See more
Delicious coffee and arrived on time. Many others may provide beans but they certainly don’t have the same class and flavour as KTH!
Company replied
Company details
Written by the company
London's First Carbon Negative Coffee Company
Contact info
Unit 33, Redburn Industrial Estate, Enfield, EN3 4LE, London, United Kingdom
- info@kissthehippo.com
- kissthehippo.com
3.7
Average
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A must try
Great beans, amazing flavour always on time delivery really love Kiss the Hippo
October 9, 2022
Unprompted review
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My favorite place to visit while in…
My favorite place to visit while in London!! Truly the whole experience from walking in the door to finishing a perfectly brewed cup of coffee is beyond!
Be it morning or evening it’s my go to spot.
Love my Kiss the Hippo family — thank you for going above and beyond with not only your organic sourcing but your care to give back to the planet! Londons first carbon negative coffee company 😇
September 1, 2022
Unprompted review
The best coffee I’ve had in London so…
The best coffee I’ve had in London so far! The stuff is friendly and know their product 🙌🏻
September 28, 2022
Unprompted review
I’m not quite happy with the flavor of…
I’m not quite happy with the flavor of the pods, nor with the customer service.
I’ve ordered the Nespresso compatible pods and the coffee is not aromatic, nor flavorful. Their customer service is quite bad as well. Tried to contact them but failed to get any help.
I ordered a cup and the cup didn’t come with my coffee and it’s way smaller than it looks in the pictures.
December 16, 2020
Unprompted review
Reply from Kiss the Hippo Coffee
Dear Atanas,
Thanks for leaving us your review - we are very sorry to hear that you've not enjoyed our coffee pods back in 2020. We'd like to reach out to you directly via email, however we are unable to find an email address to contact you on, please could you pop us an email at info@kissthehippo.com as we'd love to be able to help further on this occasion. Thanks!
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