Klockmagasinet Reviews 3,079

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Really good price and efficiency with help and delivery! My wife was really happy when open the package. Maybe u guys should work better on the present package and delivery comunication but otherwise... See more

Rated 5 out of 5 stars

The item I bought is going to be a Christmas gift at a fantastic price which was more expensive everywhere else. I can't comment on the watch yet, but I have high hopes for a great product from Samsu... See more

Rated 3 out of 5 stars

The ease of finding what I wanted was good. Availability, use of website, etc. Pricing also good. Delivery, including tracking, was very professional. Overall I am very satisfied with the service,... See more

Company replied

Rated 5 out of 5 stars

Packaging was great the box came in perfect condition of course the watch as well! The shipping was superfast. Great experience definitely would shop again.

Company details

  1. Shopping & Fashion

Written by the company

Från Klockmagasinet hittar du ett av nordens största utbud av klockor och smycken från populära brands som Casio, Garmin, Rosefield och många fler! Vi är auktoriserad återförsäljare för alla våra brands. Gratis leverans för alla orders över 1000 kr. Vi erbjuder dessutom gratis gravering och 90 dagars öppet köp.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Delivery took 11 days

Delivery took 11 days. Product had already been opened before

April 22, 2025
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Reply from Klockmagasinet

Apologies for the delay in the product delivery. I will pass this feedback to our transport partner. I will also inform the warehouse about why the product package was opened before delivery.

Rated 2 out of 5 stars

No initials

I ordered a knife with my initials on it. But I recieved one without.

March 3, 2025
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Reply from Klockmagasinet

Hi Sumanna,

Thank your review.

We always engrave on the blade of the biggest knife of Victorinox Swiss tools, not on the outer side.

Can you kindly check if the engraving is on the blade of the knife? If not, we apologize for the mistake and will of course correct this.

Kind regards
Customer Service
Klockmagasinet.com

Rated 1 out of 5 stars

Never buy here

Never! Never order goods from this store. I have a great experience of buying a defective watch, which the store refused to accept back. I bought a Galaxy Fe watch, unpacked and turned it on, during the day the watch just lay on the table without wifi and bluetooth turned on, even with the screen turned off (the screen turns on only with a gesture) and the watch, ATTENTION discharged from 100% to 0 in 15 hours (the manufacturer claims 40 hours) Absolutely NEW watch! They refused to accept the watch back, citing that ONLY UNUSED goods are subject to return. And how will you know that you bought a defective product without turning on the electronics?! Moreover, after I sent them the watch back, they tore the new packaging and sent me a defective watch with damaged packaging. If you are eager to lose your money, feel free to buy here!

January 2, 2025
Unprompted review
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Reply from Klockmagasinet

Hi,

Thank you for your review. We apologize for the inconvenience, and that the watch was defect.

You are correct, only unused products are subject to returns. If a defect is discovered while the watch is in use, the retailer has the right to have the product repaired. We sent the watch to Samsung offcial service center, and sent it back to you. Samsung service reset the watch to factory settings, updated its software and ran diagnostics to ensure it works as intended, including battery time.

Kind regards
Customer Service
Klockmagasinet.com

Rated 1 out of 5 stars

i have ordered watch first delivery…

i have ordered watch first delivery date was on friday now monday now they have updated on Wednesday such a poor delivery service pathetic

February 10, 2025
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Reply from Klockmagasinet

Hi,

Thank you for your review.

We promise a delivery time of 3-5 business days. The package was shipped out from our warehouse on Monday February 10th, and arrived on Thursday on February 13th. So it was delivered well within this.

We are sorry to hear you were not satisfied with the courier. Sadly we are not able to affect it if for some reason the courier estimate of delivery day changes.

We have received your return, and refunded the purchase.

Kind regards
Customer Service/Klockmagasinet.com

Rated 5 out of 5 stars

Really good price and efficiency with…

Really good price and efficiency with help and delivery! My wife was really happy when open the package.
Maybe u guys should work better on the present package and delivery comunication but otherwise everything was perfect

December 11, 2024

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