Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from McIntosh. James couldn’t fulfill my full order but he put my knit pro interchangeable needles on back order and when they came in he sent them out and didn’t charge me for deliv... See more
Company replied
The company's website is inspiring and I'm really impressed with the variety of yarns and patterns available. Delivery of my 'Sunshine' cotton from Wool Addicts was an problem as Parcel Force delayed... See more
Company replied
I found James (very luckily) when I was hunting for 2mm bamboo circular needles to do an ultra fine cashmere/silk knitted lace project - he is the only stockist I could find in the UK. He provides qu... See more
Company replied
Company details
Written by the company
Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.
Contact info
42 Denman Road, SE15 5NR, London, United Kingdom
- sales@mcintoshpublishing.com
- knitmcintosh.com
4.9
Excellent
550 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from McIntosh
Thank you so much for your custom and kind words
Advertisement
Fast and efficient
Fast and efficient, Lovely to get a personal email and note from the owner with the order.
November 29, 2024
Reply from McIntosh
Thank you so much for your order.
Everything straight forward
Everything straight forward, no issues.
Order arrived in good time and well packaged.
Thank you.
November 26, 2024
Reply from McIntosh
Thank you for your custom and kind words.
Faster than Santa, express delivery
Purchased a Xmas cushion kit as a gift for my wife from the website on Sunday evening 24/11/24 the parcel arrived this morning, Tuesday 26/11/24 to Northern Ireland. Amazing service as always from James @knitmcintosh. Giving Santa Claus a run for his money since 2019
November 26, 2024
Unprompted review
Reply from McIntosh
Thank you for your custom and very kind words.
Crafty tools.
Very prompt and efficient. Lovely packaging and great quality needles. Good luck in your new venture and thankyou.
November 11, 2024
Reply from McIntosh
Thank you so much for your custom and kind words.
Advertisement
Quick responses to queries
Quick responses to queries. Prompt shipping. Superb services from beginning to end.
November 11, 2024
Reply from McIntosh
Thank you so much for your custom.
Had some problems but they resolved…
Had some problems but they resolved them same day very kind and very helpful would tell anyone to shop there and good prices
November 11, 2024
Reply from McIntosh
Thank you so much for your custom. Happy knitting.
Beautiful yarn and lovely kit
Beautiful yarn and lovely kit. Flawless service, as usual. Many thanks.
November 1, 2024
Reply from McIntosh
Thank you so much for your custom and kind words.
Good website with quality products
Good website with quality products, easy to navigate and order. Items delivered boxed and well protected as promised with subsequent follow up. Well done!
November 1, 2024
Reply from McIntosh
Thank you so much for supporting my small work from home company. Happy knitting.
Advertisement
Fabulous company
Fabulous company. Quick delivery. Very pleased with my purchase and will definitely purchase again.
November 4, 2024
Unprompted review
Reply from McIntosh
Thank you so much for your kind words and custom.
Excellent communication
Excellent communication, great service and very reliable friendly company. Highly recommend buying from Mcintosh, and I will definitely be purchasing from them again.
October 30, 2024
Reply from McIntosh
Thank you for your custom. James
Amazing service!
Amazing service!
I ordered on a Friday from McIntosh, and they had my item dispatched within the hour! Monday morning, my package arrived. It was well packaged, and was also protected by recycled cardboard, so only minimal plastic was used. Clearly an eco friendly company. They also left me a wonderful personal email thanking me for using them. Highly recommend McIntosh!
October 25, 2024
Unprompted review
Reply from McIntosh
Thank you so much for your kind words and custom.
Advertisement
Knit pro Dreamz circular needles
Very pleased with my knit pro Dreamz circular needles which I received a few days ago and a big Thankyou to James for despatching them so quickly. It’s so nice to get the personal touch with James
October 19, 2024
Unprompted review
Reply from McIntosh
Thank you so much for your custom and kind review
Your Knit Pro Cubits are the best I…
Your Knit Pro Cubits are the best I have ever bought.
Would never buy needles anywhere else
Fantastic service. And highly recommended
October 8, 2024
Reply from McIntosh
Thank you so much for your custom and kind words. Happy knitting. James
Reply from McIntosh
Thank you so much for your custom and review.
Excellent customer service!
This was my second order from him. I ordered this time for delivery while I was in London. I had constant communication after I placed the order to guarantee my order would arrive while I was in London. The order arrived about an hour before I did. I can’t say enough about his excellent customer service. I highly recommend this company and will definitely be ordering again
October 2, 2024
Reply from McIntosh
Thank you so much for your order and kind words - enjoy London.
Advertisement
Promptpleasant too
Good updates about delivery were reassuring, personal message and lovely yarn.
October 2, 2024
Reply from McIntosh
Thank you so much for your custom and kind review.
So polite and caring.
September 28, 2024
Reply from McIntosh
Thank you so much for your order and kind words.
Very good selection
I bought a set of knit-pro knitting needles at a craft fair recently and absolutely loved them, but I was looking for circular needles with a longer wire. I couldn't find them anywhere, until I came across McIntosh! Perfect product and quick delivery considering this is a one-man business. Very happy, will be back again!
September 28, 2024
Unprompted review
Reply from McIntosh
Thank you so much for your custom and kind review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.