Konnec 

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See what reviewers are saying

Rated 1 out of 5 stars

Made an order in 2022 around aug-september. Since then, I did not hear from them. No parcel shipped, barely responded to my mail and came up with a pathetic excuse : “wrong email adress”. Told me th... See more

Rated 1 out of 5 stars

Daylight robbers, thieves, scammers, liars, lacking a conscience. Do not consider buying anything from this company, they take your money and don’t deliver the goods. Disgusting doesn’t cut it. Placed... See more

Rated 1 out of 5 stars

Avoid at all cost don't be fooled with the discount offers . I order a Yale 11 piece alarm kit on 2/8/22 which the quoted a 2 day express delivery very thing seemed fine at first even sent me a tr... See more

Rated 1 out of 5 stars

Ordered paint around 1pm just noticed a refund email saying viva wallet or something no explanation nothing Checked bank app and can't see the payment going to them in pending so hopefully just... See more

Company details

  1. e-Commerce Service

Written by the company

The fastest growing retailer in everyday consumer products. We're growing with 1000s of products being added everyday, and 1000s of new customers every day.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No parcel shipped no refund issued.

Made an order in 2022 around aug-september. Since then, I did not hear from them. No parcel shipped, barely responded to my mail and came up with a pathetic excuse : “wrong email adress”.
Told me they issued a refund and that I should see it in about 5 days. 1 year has passed and I have yet to see a refund.
This review is 1 year late, didnt bother then to leave a rating. However, I saw the sheer amount of bad reviews and wanted to leave this as a testament for other ppl to be careful with this company.

September 20, 2022
Unprompted review
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Rated 1 out of 5 stars

Konnec are fraudsters

I paid for paint in August and up till end of September still hadn't received it I had asked in August I wanted a refund I never got it
I had to go through my bank Santander fraud dept to step in who did after a while get my money back but no messages from this co of apology they are not worth the one star.
They should never ever be trading to the public there on artists

Do Not Use Konnec.

August 16, 2022
Unprompted review
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Rated 1 out of 5 stars

I finally got my money back going…

I finally got my money back going through my Bank, who paid me back on a short term basis until the claim was completed, which was successfully, if you any one has not had a refund actioned by konnec, please contact your Bank. But I would avoid buying from this Company, as they are fraudsters. I hope this helps anyone.

November 26, 2022
Unprompted review
Rated 1 out of 5 stars

This is a follow up to my previous…

This is a follow up to my previous review just update that I've finally got my money refunded by going through the small claims process. It costs £35 which in my opinion was money well spent as Konnec have had to pay this too! Clearly I wont be using them again!

September 5, 2022
Unprompted review
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Rated 1 out of 5 stars

Con Artists do not deal with them

Ordered kitchen mop heads, goods delayed said having problems, chased further, said would credit me, never did. I expect this is how they make their money.
For £12.89 not my time worth progressing. I suppose should have looked at their Review's first :-(
Trust pilot your doing a great job

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM, DO NOT BUY

SCAM ! Do not buy from them

Ordered item from them. They did not dispatched item and also not refunded.
Not deserved for single star.

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. THEY TAKE YOUR MONEY AND DO NOT SEND THE GOODS PURCHASED. THEY IGNORE EMAILS AND DO NOT REFUND.
AVOID, AVOID, AVOID!!!

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely con

Absolutely con, they take your money don’t send the items state they are going to give you a refund and never do, robbing b:..

September 21, 2022
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

I ordered 3 pots of Ronseal fence paint which never arrived. I contacted customer services and was given some spiel about emails being sent to the wrong place and as a gesture of good will they'd refund me and if the order ever arrived, I could keep it. They never refunded me and the order never arrived. Every time I contacted them I was given the same lies. The matter was reported as fraud.

August 14, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid.

Avoid avoid avoid.
Joke this company is, reviews on their site such lies Should have looked up TrP 1st...product never arrived, in the end my bank had to get my refund back in a dispute after nearly 3mths of back and forth w their cx service who just copy paste trouble shooting templates.

September 22, 2022
Unprompted review
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Rated 1 out of 5 stars

AVOID AVOID AVOID AVOID AVOID

Ordered 3 times nothing arrived. Lots of emails,same excuses as everyone else on here. Portal,claim it back of my bank,no proof they even sent my orders out!
Even sent me details of another customer!!!! Absolutely shocking.....its theft !!!!

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Ordered a fan in August. No fan received not any response to my Emails.
Tracking link given leads to an Australian company and the tracking number is not recognised.

August 14, 2022
Unprompted review
Rated 1 out of 5 stars

Failed to deliver

Placed my order on 21st August and still waiting for delivery. Have contacted Konnec several times but get no reply. Will be contacting Amex for a refund - do not order from them!

August 21, 2022
Unprompted review

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