PlushPad 

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Rated 1 out of 5 stars

This company will take your money send you a broken scooter. You complain and send it back and then they do not refund your money, send your scooter back or even answer your emails. Then they complain... See more

Rated 5 out of 5 stars

Order received after only three days. We are extremely happy with the product. I think it must depend on what product is ordered because we've had a great experience with both Customer Service and the... See more

Rated 5 out of 5 stars

Couldn’t ask for better customer service absolutely brill Jamie kept me updated through my purchase journey. Thanks to ladspad I have one happy 12 year old since Xmas day he has never been off it. I’d... See more

Rated 5 out of 5 stars

Excellent product, great service and communication. I mistakenly thought a part was missing and customer service/after sales care was so helpful. My fault there was no part missing my husband had alre... See more

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Bought for Christmas and told it was going to be delayed. Never had to chase once as Jamie constantly kept me updated. Turned up in time and the scooter is brilliant. Would definately purchase from Ladspad agaim

January 12, 2022
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Had a delay on item over Christmas kept us informed on a regular basis and it came in good time happy with the item it’s amazing definitely recommend!
Thank you

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic scooter!

My son was so pleased with his scooter. He’s been on it every day since christmas and has so much fun on it. I definitely recommend buying from lads pad, 10/10

January 11, 2022
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Rated 5 out of 5 stars

WOW…….

Excellent product, great service and communication. I mistakenly thought a part was missing and customer service/after sales care was so helpful. My fault there was no part missing my husband had already taken it out of box and put it somewhere safe however didn’t tell me. My son was so pleased with the scooter his friend has now got one from here too.

January 11, 2022
Unprompted review
Rated 4 out of 5 stars

Great scooter bad delivery time

Delivery was really long and every time I tried to complain I got an automated email reply and it was the same email every time as a reply, other than that the scooter is amazing for the price scooter is still working fine charges we’ll best scooter I could get for my daughter.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Great ppl to deal with Jamie kept intouch with us all the time even tho it was delayed he reassured us. It came n lad said he compares it to the one from halfords that's bout 500 pound so great value for money

January 10, 2022
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Rated 4 out of 5 stars

This is a further review from my…

This is a further review from my precious one. Yes there was a delay with the scooter arriving and I believe to improve the frustration the generic emails need to stop. However when the scooter arrived it was in perfect condition and my son loves it. I got the tracking number and a few days later the scooter arrived. If delivery time was sorted I would buy again

January 10, 2022
Unprompted review
Rated 4 out of 5 stars

Top quality when finally came

Was quite a delay with the item, was kept reassured by email, but when item finally got ere , was really pleased with it , good quality and my boy loves it . Think the turn around time should be stated, so your not panicking , like I was . Thanks again

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great scooter

Took a bit time to arrive but that down to pre Christmas orders and a big demand for scooters, this is my second scooter and got to say it’s a lot better than my Mi365, ty

January 10, 2022
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Rated 2 out of 5 stars

I've revived my e scooter ovvo

I've revived my e scooter ovvo, has been excellent nippy ect loving it just I'm spending email after email as it's just stopped taking charge ie think just battery why no contact with me exchange ect need back it up as only few mth old at max need take bk n sort out am not happy

January 1, 2022
Unprompted review
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Reply from PlushPad

Hi Darren,

Huge apologies for this. As we now have a resolution in place I'm hoping you are satisfied with the outcome. If not please contact us on (hello@ladsad.uk) at your earliest convenience.

Best,

The LadsPad Team

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Ladspad. They kept me regularly informed about the delivery of my order even throughout the xmas busy rush. My order arrived as promised by xmas day. I would definitely recommend them and would use them again.

December 28, 2021
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Rated 1 out of 5 stars

Awful service

Awful service, your item never turns up, the lady on the phone is extremely rude, taken nearly £300 off me and I haven’t received anything! 3 days before Christmas and now my son doesn’t have his main present! You should be ashamed of yourselves

Edit: no I will not update my review as I still haven’t received the scooter as I have explained numerous times to yourselves via email and text

December 22, 2021
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Reply from PlushPad

Hi Laura,

We hope you are enjoying the scooter. Once again huge apologies for the delay to your order. If possible please can you update your review.

Best,

The LadsPad Team

Rated 5 out of 5 stars

scooter delivery A+

Ordered a scooter last week for my son. Got delivered today in good time for Xmas..
Happy boy Xmas day.
Thanks

December 18, 2021
Unprompted review
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Reply from PlushPad

Hi Declan,

Fantastic news have brilliant Christmas and an equally brilliant 2022!

Best,

The LadsPad Team

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