This company will take your money send you a broken scooter. You complain and send it back and then they do not refund your money, send your scooter back or even answer your emails. Then they complain... See more
PlushPad
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See what reviewers are saying
Order received after only three days. We are extremely happy with the product. I think it must depend on what product is ordered because we've had a great experience with both Customer Service and the... See more
Couldn’t ask for better customer service absolutely brill Jamie kept me updated through my purchase journey. Thanks to ladspad I have one happy 12 year old since Xmas day he has never been off it. I’d... See more
Excellent product, great service and communication. I mistakenly thought a part was missing and customer service/after sales care was so helpful. My fault there was no part missing my husband had alre... See more
People also looked at
Avoid..
Avoid... Please see my last review... LadsPad have responded to my review with an automated message, please do not be duped by this company... The item has not been delivered and they are failing to rectify this... I have requested a refund and I have received no email in response...

Reply from PlushPad
No scooter no scooter no scooter no…
No scooter no scooter no scooter no scooter

Reply from PlushPad
Poor value for money …
Do not waste your money with this company. Take your money send your item that's takes forever anyway. Them it breaks over an over. They don't even respond won't give me a refund. My son used his scooter for a couple of month's. Not it's been sat there for nearly a year. It's a total disgrace

Reply from PlushPad
Good communication from Jamie.
Good communication from Jamie.
No hesitation in using LadsPad in the future.
Thanks
Great customer support team
Lovely staff very helpful and great at keeping you updated.
Strongly recommend to family and friends. Scooter is amazing.
Great prices.
So this is a totally honest review.
So this is a totally honest review.
I ordered mine on the 7th of November and only received the scooter a couple of days ago.
It's not very reassuring getting the automated emails in response however I have the up most sympathy for business that trade out of the country at the moment and with scooters been in such demand I bet there are hundreds or enquiries daily. Working in retail I absolutely understand the nightmare business are having with delivery of stock and working amongst other businesses I see its a wide spread issue.
I received my order finally! yes it took a while yes I got worried Id had my money taken and wasn't receiving the item but I did and eventually and its really fab! Hopefully it continues to work as it should as I have seen other reviews of them breaking 😬 but I know of others personally that have ordered off This website and had no issues with there's so 🤞
Scooter arrived perfect for my son…
Scooter arrived perfect for my son excellent communication thanks
Very happy with scooter ideal for my…
Very happy with scooter ideal for my son :)
The scooter arrived and it's fab
The scooter arrived and it's fab! There was a small delay but it is to be expected at the moment. The customer service team kept me updated at every step of the way so I did not feel in the dark. I would happily recommend ladspad to my friends and family!
Quiet and Smooth Ride
Initially there was a delayed with the order but company kept me informed. I actually wanted to test the scooter before leaving a review. I am happy to say I am amazed how strong built it is, it’s very quiet and smooth.
Thank you for no help at all with the…
Thank you for no help at all with the warranty issues for the Aovo Pro scooter. You just passed the buck and after I stated this in a review you asked me to take it down and you would help. Well your help was again not good. I will not be taking my review down. As a disabled customer I feel you took the money and ran. Shame on you.It is now a shock not you cannot find my name when you emailed me 2 weeks ago not providing much help as normal. You were also in the loop with the emails to Aovo scooters. Stacey I think replied for your company.

Reply from PlushPad
So my order was a little bit delayed…
So my order was a little bit delayed but through the whole process Jamie kept me up to date with what was going on I panicked a little bit because of a couple of reviews that had been wrote but sure enough the order came basically I’m 100% happy with the product and the service but don’t always take some plant pots opinion as fact 👍
Absolutely fantastic there was a…
Absolutely fantastic there was a problem with my order they kept me in the loop at all times absolutely cannot fault them brilliant company definitely definitely buy again and and recommend to anyone
6 Stars !!
I was informed the item may be delayed
I was informed the item may be delayed, which it was, due to logistical issues but, it eventually arrived and was well worth the wait. Would buy again!!
I ordered an electric scooter from…
I ordered an electric scooter from LadsPad and I received my item without any issues . I am gladly satisfied with everything.they responded promptly to my emails .
Faulty scooter and no solution still..
I've had exactly the same problem as another reviewer. Bought a scooter with a 24 month warranty. After 6 months it stopped working. Told to go to Halfords to get it repaired and I'll be reimbursed. Halfords won't touch it as it's not purchased my them. Noone in my area repairs scooters. Emails unanswered so now stuck with a faulty £300 plus scooter. AVOID.
The order was made in my partners name which is why you can't find it on your database. Ladspad have been in touch but a month later and we are no further forward. Avo Pro (manufacturers) say it's not their problem. Update Feb 2022 after this review we had contact from ladspad who asked me for all the info again and as soon as they found out it was a iscooter the communication stopped. They ignored my emails. Is this because you don't have a warranty with iscooter????

Reply from PlushPad
DO NOT SHOP HERE EVER!!
So, this all started on Jan 11th when I ordered 2no scooters, I was then told that the scooters I had ordered would not be ready for another 4-6 weeks but an alternative option is available at no extra cost to which we took.
I made it very clear within an email which I still have requesting the warranty period, which I was told via email is 2 years.
Within 2months of purchasing, 1no scooter decided it did not want to charge any longer, having called Ladspad I was told via email again to go to Halfords and have this checked and repaired and send the receipt on to them, (I have never heard of this before). Halfords told us unless it was purchased from them they cannot check or service this.
Having called and emailed Ladspad numerous times, I get absolutely no response.
This is a really bad company who do not deal with your issues and are hear to take your money ONLY.
Hope this helps someone before they go through what we are still going through.
Update - Ladspad are now saying they have not received any of my emails, below is a list of dates I received emails from you. Yet again another reply not worth even reading.
Jan 11th, 12th, 18th, 20th, 28th

Reply from PlushPad
Waited longer than usual but was always…
Waited longer than usual but was always reasured and kept in the loop on my order with emails and messages. The scooter is worth every penny the app always worked on my phone which is a big plus so thank you for my order 😀
Delivery takes longer than stated but orders do arrive
Ordered an electric scooter on 1st November and it was delivered 17th November. There have been some negative reviews of this website so I had been very worried that it would not arrive at all. Emails to Ladspad were quickly answered. Once the courier tracking started, it was very good step by step progress. My son is yet to use it but it looks good so far. I would say do use this website but bear in mind that delivery takes a bit longer than expected.
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