Didn’t receive any notification of closure. Just opened site and checked to see any of my goods sold. Panic when found website closed and it says all returned when didn’t receive any notification or... See more
Company replied
Lampoo
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
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See what reviewers are saying
Over six months ago I requested for returns of my brand new designer boots and sunglasses. Lampoo has delayed returning them and making different excuses. And now saying they can’t find them and offe... See more
Company replied
First time using Lampoo and was a little cautious at first. I purchased a pair of MiuMiu sunglasses - they were exactly as described and like brand new. Came beautifully presented in Lampoo paper wit... See more
Order was quickly at my house( i live in Milan…..) and unfortunately i had to return. All was arranged very well. Now order is back and we’ll see when my money is in my account. Sono fino adesso m... See more
Company details
- Clothing Store
- Bag Shop
- Fashion Accessories Store
- Online Marketplace
- Used Clothing Store
- Women's Clothing Store
Written by the company
Lampoo is a platform dedicated to pre-loved luxury fashion and accessories, offering an easy and convenient way to buy and sell. Unlike other second-hand luxury platforms, Lampoo will manage the whole process for you so that selling is effortless. With a team of Luxury Experts and Authenticators to verify each item, and free shipping and returns, you can find unique luxury pieces that you'll love forever.
Contact info
Via Albricci 9, 20122, Milano, Italy
- +39 0249462186
- customercare@lampoo.com
- lampoo.com
People also looked at
Lovely packaging
Lovely packaging - delivery was a bit slow considering I paid for express but quality of item was perfect.
May 26, 2023
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I haven't received any replies about an…
I haven't received any replies about an order that never arrived :(
May 26, 2023
Reply from Lampoo
Dear Paula,
We are extremely sorry to read your words.
Our Customer Care has responded to you within 48 working hours, timing that we also explained in our email communications.
We managed the issue reported and already proceeded with the refund as per our communication via email.
We are really sorry for this review, as Lampoo is a serious company and we always take our responsibilities when a mistake is made from us as we did in your case. Our aim is always to improve our service and we would like to thank you for the reporting. Lampoo - Customer Care
Very on time and organized
June 7, 2023
Unprompted review
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The best 👍🏻⭐️👍🏻⭐️
May 25, 2023
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My dress turned up so quickly and is…
My dress turned up so quickly and is absolutely perfect, in both quality and fit! I am thrilled x
June 1, 2023
Unprompted review
fast delivery
May 10, 2023
GREAT EXPERIENCE
GREAT EXPERIENCE! PRODUCT AS EXPECTED AND DELIVERY ON TIME!
May 12, 2023
Unprompted review
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Cannot recommend LAMPOO enough.
Cannot recommend LAMPOO enough.
Excellent customer service.
Beautiful packaging.
May 6, 2023
My experience has been very good
My experience has been very good! Very fast delivery of the shops. The delivery comes with a return label if we want to send back. Fast return of the money, once an item is returned. Finally, gorgeous things to buy!
May 13, 2023
Great
Great! I am a new fan! Clothes were well packaged and smelled fresh! And everything was as described
May 13, 2023
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Delivery is very fast
May 12, 2023
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