Lampoo 

Professionalism, elegance, class. In case of need (it happened to me to order an unavailable piece) they will contact you immediately and solve the problem!

What an amazing online designer store. It has no rival when it comes to sourcing the very best designers and delivering quality & beauty at a fraction of the original cost. I love this store.

Very good service, nice and good quality with fair price second hand clothes.the refund process is smooth.

I got a brand new sweatshirt at a great discounted price. And it arrived very quickly

This is my first time shopping at Lampoo, I'm very satisfied because the shipping is very fast and it arrives quickly too. Debora, the customer service on Live Chat really helped with my questions. My order was packaged very neatly and well. Thank you Lampoo. I hope i can repeat order at Lampoo.

Order was quickly at my house( i live in Milan…..) and unfortunately i had to return. All was arranged very well. Now order is back and we’ll see when my money is in my account.
Sono fino adesso molto contenta vedremo il rimborso con fiducia.
Distinti saluti
Caterina Stammes

The shoes are amazing! Probably only worn 1 time so in perfect condition. And send to me very quickly.

I bought the D&G Crystal mesh mules, I was a little sceptical buying such a great value for money item second hand, but they arrived and were genuinely flawless, brand new with original packaging. I still worry its too good to be true, but my experience with Lampoo was exceptional. Fast delivery & a great item.

Great price and speedy delivery. Thanks soo much, I am very satisfied.

Omg. Guys my bag came so fast and it was perfect. I was worried because of the bad reviews ive read here but lampoo proved wrong. Its such a good site with good prices

Fast shipping, easy to make a purchase as well.

I’ll make more purchases in the future.

Excellent fast delivery and a beautiful coat safely delivered.

All good thank you

I don’t think I will ever buy anything from lampoo!! I have ordered boots 1 week ago and still haven’t even received shipping information. I have written an email to check where my order is still no reply.
Extremely disappointed

I tried to use the return function on the site, it didn’t work for me (this is still within the 14 days period). Bear in mind this was not the first time their website gives me error, even sorting or filtering can result in an error too, happened to me countless times. Tried to contact them but was out of office hours so left a message. I then sent more messages to ask as well as tried to call (always offline and could never reach as it’s always out of office hours even though I called at 5pm and the website says they work till 6pm). Few days later they just came back and say sorry this is now passed the return period and asked me to keep the entire order. I will not purchase again and will support others preloved companies who are actually responsible and have proper customer support.

I have already made several purchases and I was very satisfied with Lampoo’ s professionalism in delivering the goods flawlessly!

Great quality pieces and quick delivery

I only buy second hand pieces and Lampoo is definetely my favorite website to do it. Great costumer service and great prices. Definetely recommended

Absolutely brilliant site

Great items, great prices, great service !

NEVER purchase here! They sent us a handbag, we opened the packaging, saw it was too small and returned it. They now refuse to fully refund the item because mysteriously there appear to be pink stains on the handbag. We couldn't have caused these stains and they refuse a refund. Jus never buy from this rogue company who only refer to their return policy and FAQ page. Take detailed pictures before sending anything back, they will try to avoid the full refund by saying you damaged the product and send you blurry “before” pictures and very clear close up “after” pictures. If I would have damaged the product I would try to resolve the damage and have kept it in stead of returning it. If the damage is caused by the transportation company you use for returned goods, it is not the responsibility of the customer but of Lampoo. The bag left here in the same condition as we received it.