The Royal Mail lost the chocolates I ordered from Leonidas, Brighton. The shop very kindly sent a fresh box, which I have today, received. I cannot fault their customer service and am appreciative of... See more
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Leonidas has been one of my favourite luxury chocolates, for decades. I can only purchase them online, as I am not near any of their stores. The Royal Mail took six days to deliver a recent... See more
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Beautiful fresh chocolates delivered by Royal Mail in 24hrs. Gentleman in the shop kept me informed on my order and offered alternatives. Will be ordering from here all the time now after a run... See more
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Fantastic service, I selected my own chocolates, it was great being given the choice to do so so I didn’t end up with ones I didn’t like. They have a fantastic selection, too many to choose from. Le... See more
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Company details
Written by the company
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Contact info
52 Queens Rd, BN1 3XB, Brighton, United Kingdom
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4.7
Excellent
433 reviews
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Great chocolates packaged with care!
Great chocolates as always with Leonidas but most importantly great boxes and care for the deliveries.
Great selection of chocolates within the boxes - in that they are very different from the closest store to me which I would not order or collect from again (Kensington). Thank goodness for the delivery service from Brighton!!
December 16, 2024
Reply from Leonidas Brighton
Hi SB,
Thank you so much for your glowing 5-star review! We’re thrilled to hear that you enjoyed our chocolates and appreciated the care we put into our packaging and delivery.
Our chocolates are freshly delivered weekly from the Leonidas factory in Brussels and are stored in a climate-controlled environment to ensure optimal freshness. Each box is hand-packed with attention to detail, and we offer customization options to make your gift even more special .
We also understand the importance of sustainable practices. That’s why we reuse packaging materials as much as possible to reduce waste and promote a greener planet .
We look forward to delighting you with more of our delectable treats in the future!
Warm regards,
Leonidas Brighton
Customer Service Team
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The most delicious chocolates
The most delicious chocolates. Have ordered multiple times!!
March 10, 2025
Reply from Leonidas Brighton
Hi Eleanor,
Thank you for your wonderful 5-star review! We’re delighted to hear that you’ve enjoyed our chocolates and have returned for more.
We look forward to delighting you with more of our delectable treats!
Warm regards,
Leonidas Brighton
Customer Service Team
The packaging is excessive and reduces weight of chocolates compared to purchasing in Europe
The packaging is excessive, which reduces the weight of chocolates sold. I purchased some Leonidas chocolates in France recently, and you got more chocolates for the same weight of box - in fact, exactly 250g/500g of chocolate with the packaging added as extra. Plus they were about half the price of purchasing in the UK.
December 18, 2024
Reply from Leonidas Brighton
Dear Mr. Haines,
Thank you for sharing your feedback regarding your recent purchase with us.
Upon reviewing your order, we noted that you selected our 15-piece ballotin option, which is designed for those seeking a curated assortment of chocolates. For a larger selection, we offer ballotins ranging from 250g to 1.5kg, providing a more substantial quantity of chocolates. You can explore these options here: Classic Leonidas Ballotins.
We understand that some customers prefer to choose chocolates by weight, while others opt for a set number of pieces. To accommodate these preferences, we offer both options.
Regarding pricing, as an official Leonidas store, our prices are aligned with the global pricing structure set by our headquarters in Belgium. This ensures consistency across all our 1400 locations worldwide. We understand that pricing can vary between countries due to factors such as import duties and local market conditions ext.
Therefore, comparisons between UK prices and those in France may not always be directly applicable.
Warm regards,
Leonidas Brighton
Customer Service Team
Love these chocolates
Love these chocolates. They are really the best. Excellent service every time.
April 22, 2025
Reply from Leonidas Brighton
Hi Mr. Packer,
Thank you so much for your glowing 5-star review! We’re thrilled to hear that you love our chocolates and consistently receive excellent service.
At Leonidas Brighton, we take pride in offering a wide selection of Belgian chocolates, all made with 100% pure cocoa butter and no palm oil. Our chocolates are freshly delivered weekly from the Leonidas factory in Brussels and are stored in a climate-controlled environment to ensure optimal freshness. Each box is hand-packed with attention to detail, and we offer customization options to make your gift even more special.
We look forward to delighting you with more of our delectable treats!
Warm regards,
Leonidas Brighton
Customer Service Team
Excellent delivery time and delicious…
Excellent delivery time and delicious chocolates.
April 24, 2025
Reply from Leonidas Brighton
Hi Esti,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were pleased with both our delivery speed and the quality of our chocolates.
At Leonidas Brighton, we take pride in offering a wide selection of Belgian chocolates, all made with 100% pure cocoa butter and no palm oil. Our chocolates are freshly delivered weekly from the Leonidas factory in Brussels and are stored in a climate-controlled environment to ensure optimal freshness. Each box is hand-packed with attention to detail, and we offer customization options to make your gift even more special.
If you’re interested in exploring more of our offerings, here are some selections that you might enjoy:
• Manon Pralines: Our signature praline, featuring a smooth chocolate shell filled with a light butter cream. Available in various flavors, including white, milk, and dark chocolate.
• Napolitains Chocolate Squares: A delightful assortment of 36 chocolate squares in flavors like São Tomé 72% dark chocolate, milk, and white chocolate, perfect for sharing or gifting.
• Feuilletine Caramel Chocolate Bar: A harmonious blend of smooth, creamy chocolate, delicate crunch, and luscious caramel, offering a delightful taste experience.
• Leonidas Velvet Heart Large Box: Elegantly presented in a luxurious velvet box, this collection features heart-shaped chocolates filled with pure praliné and caramelised coffee cream, ideal for special occasions.
Feel free to explore our full range at leonidasbrighton.co.uk. If you have any questions or need assistance in selecting the perfect chocolates, don’t hesitate to reach out.
We look forward to delighting you with more of our delectable treats!
Warm regards,
Leonidas Brighton
Customer Service Team
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Reply from Leonidas Brighton
Hi Mark,
Thank you for your delightful 5-star review! We’re thrilled to hear that you enjoyed our violet chocolates.
Our Dark Violet Ganache Easter Mini Eggs offer a refined harmony of tastes, combining the profound richness of high-quality dark chocolate with the delicate, fruity undertones of violet. Each piece guarantees a creamy, smooth ganache filling, flavoured with the fruity flavour of the violet—a perfect match with the intensity of the dark chocolate . 
Additionally, our Dark Purple Dark Chocolate with Violet Mini Egg is a gluten-free option that combines dark chocolate with a violet-flavored ganache, offering a delightful taste experience . 
We appreciate your feedback and look forward to delighting you with more of our delectable treats in the future!
Warm regards,
Leonidas Brighton
Customer Service Team
Excellent service
The product I ordered online was unavailable by the desired delivery date. I received a call from the store to let me know, and an alternative product of the same price was offered, or a full refund. The service was very friendly and efficient. The final product was excellent.
March 25, 2025
Reply from Leonidas Brighton
Dear Lionel,
Thank you so much for your kind review! We’re really pleased to hear you were happy with the service and the alternative we offered. It’s important to us that our customers feel informed and looked after, so your feedback means a lot. We’re also thrilled you enjoyed the final product!
We hope to serve you again soon.
Kind regards,
Leonidas Brighton
Customer Service Team
I loved the quick turnaround
I loved the quick turnaround. I ordered late in the day & it was delivered the next day. The website was user friendly too.
April 16, 2025
Reply from Leonidas Brighton
Hi Lola,
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the speedy delivery and found our website easy to use. It means a lot to us, and we hope to welcome you back again soon!
Kind regards,
Leonidas Brighton
Customer Service Team
A bit disappointed
Some chocolates I ordered were out of stock. You should have contacted me to advise which replacements were available rather than deciding on the replacements yourselves. Your apology was a tiny square of chocolate. That’s really mean.
The package in transit was not traceable.
April 13, 2025
Reply from Leonidas Brighton
Dear Tommy,
Thank you for taking the time to share your feedback — we truly appreciate it.
We’re very sorry to hear you were disappointed with the substitutions in your order. Due to the freshness of our chocolates, which are delivered weekly, certain items can sell out quickly, especially during busy periods. In such cases, before we’re able to update the website stock, our team tries to fulfil orders by increasing the quantity of similar items already selected by the customer. Many of our regular customers leave specific instructions in the checkout note section (e.g. “replace with…”, “don’t replace”, or “wait until in stock”) to help guide our team — and we always do our best to follow those preferences.
Unfortunately, it’s not always possible to call every customer during high-volume times, but we completely understand your frustration, and we sincerely apologise if the substitution didn’t meet your expectations.
Regarding the small chocolate piece you received — it wasn’t meant as an apology, but rather a complimentary treat we include with every order as a small gesture of appreciation.
As for the tracking, all Royal Mail orders are dispatched with a tracking number, which was also shared with your order. If there were any issues accessing it, we’re happy to assist further.
Thank you again for your feedback. We are always working to improve and hope to offer you a better experience in the future.
Kind regards,
Leonidas Brighton
Customer Service Team
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Choose your own chocolate box
Choose your own chocolate box. There was quite a few chocolates out off stock so they put alternative in which I wasn’t really happy with ☹️. But still delicious as always.
April 15, 2025
Reply from Leonidas Brighton
Hi Caroline,
Thank you for your review and for your continued support — we’re really glad to hear you still enjoyed the chocolates!
We’re sorry to hear some of your chosen chocolates were out of stock and that the alternatives didn’t quite meet your expectations. We always aim to provide the best experience and appreciate your feedback — it helps us improve.
If there’s anything we can do to make it up to you, please don’t hesitate to get in touch. We’d love the chance to make your next experience even better.
Kind regards,
Leonidas Brighton
Customer Service Team
I ordered 3 boxes self pick chocolate
I ordered 3 boxes self pick chocolate, they use different color ribbon for the boxes and have a note to let me know which chocolate in which box. The packing is very nice. I can feel they care about the cusotmer. The chocolate is fresh and delicious. I want to order again.
March 24, 2025
Reply from Leonidas Brighton
Hi Carman,
Thank you so much for your kind words and the 5-star review! We’re so happy to hear you enjoyed the chocolates and appreciated the extra touches like the color-coded ribbons and notes. It means a lot to us that you could feel the care we put into each order. We look forward to delighting you again soon!
Leonidas Brighton
Customer Service Centre
Brilliant Brighton team !
Can’t thank the team in Brighton enough for my recent Leonidas chocolates delivery ! Easy to order online, packed beautifully and delivered quickly . I will order from the branch anytime I want these fabulous chocolates in future, first class service, highly recommend ☺️
March 17, 2025
Reply from Leonidas Brighton
Hi Nina,
Thank you so much for your lovely review! We’re thrilled to hear you enjoyed your Leonidas delivery and that everything from ordering to delivery went smoothly. Your kind words truly mean a lot to our team here in Brighton. We can’t wait to welcome you back next time you’re craving more of your favourite chocolates!
Best wishes,
The Leonidas Brighton Team
Delivered in double quick time
Delivered in double quick time and well packed. Easy to order.
March 15, 2025
Unprompted review
Reply from Leonidas Brighton
Hi Ian,
Thanks so much for your 5-star review! We’re glad to hear your order arrived quickly and safely, and that the process was nice and easy. We appreciate your support and hope to serve you again soon!
Best wishes,
The Leonidas Brighton Team
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Fast efficient service
Fast efficient service, and amazing chocolate. They were a gift, sbd my friend was very happy.
March 21, 2025
Reply from Leonidas Brighton
Hi Johanna,
Thank you for the lovely feedback! We’re so glad to hear that your friend enjoyed the gift and that you were happy with the service. We hope to help you treat someone (or yourself!) again soon!
Warm regards,
The Leonidas Brighton Team
Simple ordering process
Simple ordering process. Turned up on time and chocolates in perfect condition. Definitely using again and would recommend Leonidas.
March 27, 2025
Reply from Leonidas Brighton
Hi Edward,
Thank you for your great feedback! We’re so pleased to hear that everything arrived on time and in perfect condition. We really appreciate your recommendation and look forward to serving you again soon!
Best regards,
The Leonidas Brighton Team
The quality is excellent
The quality is excellent, they were convincing pencils and the chocolate was delicious
April 22, 2025
Reply from Leonidas Brighton
Hi Judith,
Thank you for your kind words! We’re so glad you enjoyed the chocolate pencils — it’s great to hear they looked convincing and tasted just as good. We hope to delight you again soon!
All the best,
The Leonidas Brighton Team
Excellent service This is the second year that I have…
This is the second year that I have purchased mini eggs from this company. It was very easy to find what I need and to order it. The order was delivered promptly.
March 25, 2025
Reply from Leonidas Brighton
Hi Anna,
Thank you so much for your lovely review and for coming back to us again this year! We’re thrilled to hear that you found the ordering process easy and that your mini eggs arrived promptly. We really appreciate your continued support and look forward to welcoming you back again soon!
Warm wishes,
The Leonidas Brighton Team
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What a wonderful experience we have had…
What a wonderful experience we have had at Leonidas Brighton.
My husband was on a mission to buy me a lovely present from my favourite chocolatiers, Leonidas. We were delighted to see that they had plenty of products left and were one of very few companies that had bothered to make sure there was plenty of supplies. After much deliberation we settled on presents for me(!) and were delighted to see that we could click and collect at our local store within an hour!
And sure enough we received prompt notification that the items were ready and available to be picked up.
We called twice as the first time we were panicked because we didn’t know what time my husband was back to pick it up and the phone was answered efficiently with a very polite man who assured me that they were open late to accommodate a last minute rush which I thought was fantastic on Good Friday to do that.
We then had to phone again as my husband knew he couldn’t get back in time and despite being obviously very busy in the background the phone was answered efficiently and we could hear customers being greeted warmly in the background. They assured us that the presents would be ready and still there the next day to pick up at our convenience.
When my husband went into the store he said he was greeted in a very warm and friendly manner and what a pleasant experience it was shopping there.
So we would like to congratulate and thank the team at Leonidas Brighton for a fantastic experience both on the phone and in the shop, they did an amazing job at what I am sure was a very busy and pressured time with great customer service and attitude.
And to Leonidas for the most amazing chocolates in my Easter egg box!
Delicious!
April 19, 2025
Reply from Leonidas Brighton
Hi Georgia,
Wow — thank you so much for your incredibly thoughtful and detailed review! It truly means the world to us to hear that you and your husband had such a positive experience, both in-store and over the phone. We’re delighted we could help make your Easter special and that everything went smoothly with your click & collect order.
It’s always our goal to provide not just delicious chocolates, but friendly and reliable service — especially during the busiest times — so your kind words really made our day. We’ll be sure to pass your lovely feedback on to the whole team.
We hope you enjoyed every bite of your Easter treats, and we look forward to welcoming you both back soon!
Warmest thanks,
The Leonidas Brighton Team
Although the chocolates were…
Although the chocolates were outstanding, I believe that the labelling should say and show that the enclosed chocolates are gluten free. It is not good just writing on the label “Gluten free” on a generic label which shows gluten containing ingredients. I called your store and was told that the selection was gluten free and that the selection was from your counter display. It’s bad enough that retailers and manufacturers put generic notices on products saying “May contain” or manufactured in an environment likely to contain gluten due to manufacturing products that contain cereals containing gluten. I think you need to research the effects gluten has on someone who is a celiac and see how ill they become in a very short period of time.
April 15, 2025
Reply from Leonidas Brighton
Dear Malcolm,
Thank you for your feedback and for taking the time to share your concerns. We’re very glad to hear that you enjoyed the chocolates, but we’re truly sorry that the gluten-free labelling did not meet your expectations.
We completely understand how important clear and accurate allergen information is—especially for those with coeliac disease—and we take your comments seriously. While our team confirmed that the selection was gluten-free, we appreciate that our packaging and labelling could have communicated this more clearly and confidently. Your experience highlights the need for improvement, and we’ll be reviewing our labelling practices to ensure they are as informative and reassuring as possible.
Thank you again for bringing this to our attention. Your insight is invaluable in helping us do better for all our customers.
Kind regards,
The Leonidas Brighton Team
Store were very helpful
I ordered online two gifts, I made an error with one of the addresses, so both gifts would go to the same home. I rang the store and they were wonderful, they sorted the error ensuring that both gifts were delivered to the correct homes. Thank you !
April 12, 2025
Reply from Leonidas Brighton
Hi Steve,
Thank you so much for your kind words! We’re really glad we could help sort things out and get both gifts to the right homes. It’s always our pleasure to help, and we’re so happy everything worked out smoothly. We hope the recipients enjoyed their treats, and we look forward to helping you again soon!
Best wishes,
The Leonidas Brighton Team
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