The Royal Mail lost the chocolates I ordered from Leonidas, Brighton. The shop very kindly sent a fresh box, which I have today, received. I cannot fault their customer service and am appreciative of... See more
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Leonidas has been one of my favourite luxury chocolates, for decades. I can only purchase them online, as I am not near any of their stores. The Royal Mail took six days to deliver a recent... See more
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Beautiful fresh chocolates delivered by Royal Mail in 24hrs. Gentleman in the shop kept me informed on my order and offered alternatives. Will be ordering from here all the time now after a run... See more
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Fantastic service, I selected my own chocolates, it was great being given the choice to do so so I didn’t end up with ones I didn’t like. They have a fantastic selection, too many to choose from. Le... See more
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Company details
Written by the company
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Contact info
52 Queens Rd, BN1 3XB, Brighton, United Kingdom
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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A good service experience all round.
It was easy to place my on-line order. The chocolates arrived safely and on time, and were well packaged. A good service experience all round.
March 27, 2025
Reply from Leonidas Brighton
Hi Peter,
Thank you so much for your kind words! We’re delighted to hear that you found the ordering process easy and that your chocolates arrived safely and on time. It means a lot to us that you had a positive experience all round. We hope to welcome you back again soon!
Best regards,
Leonidas Brighton
Customer Service team
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Wonderful chocolates and exceptional…
Wonderful chocolates and exceptional service. Next day delivery made these the perfect gift.
March 26, 2025
Reply from Leonidas Brighton
Hi N Wright,
Thank you for the lovely feedback! We’re so pleased to hear you enjoyed the chocolates and that our next day delivery helped make them the perfect gift. We truly appreciate your support and hope to see you again soon!
Best wishes,
Leonidas Brighton
Customer Service team
Reply from Leonidas Brighton
Hi Mark,
Thank you for the great review! We’re thrilled to hear you were happy with our service. Looking forward to serving you again soon!
Best regards,
Leonidas Brighton
Customer Service Team
My favourite chocolates
My favourite chocolates, being half Belgian! So pleased to find them in the UK. Well packaged and arrived on time.
March 25, 2025
Reply from Leonidas Brighton
Hi there,
We’re so happy to hear that you found your favourite chocolates with us—especially with your Belgian roots! It’s great to know they arrived safely and on time. Thank you for your lovely review, and we hope to treat you again soon!
Warm regards,
Leonidas Brighton
Customer Service Team
Reply from Leonidas Brighton
Hi Lucy,
Thank you for the kind words! We’re so glad to hear the eggs were perfect and that you enjoyed the variety. It’s great to know everything met your expectations. Hope to see you back again soon!
Best wishes,
Leonidas Brighton
Customer Service Team
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Great Customer Service and Beautiful Chocolates
Some problems with the Courier/s but Customer Service were really easy to contact and helped me through the process. Chocolates beautifully wrapped, these are wedding favors so looking forward to tasting them soon.
March 27, 2025
Reply from Leonidas Brighton
Hi S. Livermore,
Thank you for your honest feedback. We’re sorry to hear there were some courier issues, but we’re really glad our customer service team could support you through it. Delighted to hear the chocolates arrived beautifully wrapped—we hope they make your wedding day even more special! Can’t wait for you to try them!
Warmest wishes,
Leonidas Brighton
Excellent service
Excellent service, Coco was really helpful and the chocolates arrived in good time, thank you. They tasted wonderful as always!
March 7, 2025
Reply from Leonidas Brighton
Dear Lesley,
Thank you so much for your kind words! We’re delighted to hear that our team was helpful and that your chocolates arrived on time. It’s wonderful to know you enjoyed them – we always strive to deliver the best experience.
We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Leonidas Brighton team
Delicious chocolates
Delicious chocolates, my favourite, carefully wrapped and good delivery service.
March 10, 2025
Reply from Leonidas Brighton
Hi Ellie,
Thank you for your kind words! We’re so happy to hear that you love our chocolates and that you were pleased with the packaging and delivery.
We truly appreciate your support and look forward to serving you again soon!
Leonidas Brighton customer service team
Easy ordering process
Easy ordering process, efficient delivery. Perhaps a little expensive?
March 8, 2025
Reply from Leonidas Brighton
Hi Russell,
Thank you for your feedback! We’re glad to hear you found the ordering process easy and the delivery efficient.
We understand that premium Belgian chocolates can be a bit more expensive, but we always strive to offer the best quality and service. We truly appreciate your support and hope to see you again soon!
Leonidas Brighton customer service team
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Reply from Leonidas Brighton
Hi Maria,
Thank you for your lovely feedback! We’re so pleased to hear that you regularly choose our chocolates for gifts. It means a lot to us!
We look forward to serving you again soon.
Leonidas Brighton customer service team
perfect service
March 7, 2025
Reply from Leonidas Brighton
Thank you, Andrea! We’re delighted to hear you had a perfect experience. We truly appreciate your support and look forward to serving you again soon!
Very efficient service.
February 23, 2025
Reply from Leonidas Brighton
Hi Lillian,
Thank you for your feedback! We’re glad you found our service efficient and appreciate your support.
Best regards,
Leonidas Customer Support Team
Reply from Leonidas Brighton
Hi Ian,
Thank you for your lovely feedback! We’re so happy to hear that your wife is enjoying her chocolates. It’s always a pleasure to bring joy through our treats. Looking forward to serving you again soon!
Best wishes,
Leonidas Brighton customer service team
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Vegan box.
Vegan box.
Wouldn't buy more than a small box for anyone, a little boring after 1 of each of the 4,
So much more could be done to make an exceptional box of vegan chocs.
Pretty much like hotel Chocolat not to much effort or imagination but a token gesture.
Service excellent.
February 15, 2025
Unprompted review
Reply from Leonidas Brighton
Dear Alison,
Thank you for your honest feedback. At Leonidas,we always strive to do our very best and continuously improve.
Our vegan range is still new, and we see great potential to expand and enhance it in the future. Your support and feedback help us shape our offerings, and we truly appreciate it. Growth happens through encouragement, and we’d love for you to be part of that journey with us.
We’re delighted that you enjoyed our service, and we hope to surprise you with even more delicious vegan options soon!
Best regards,
Leonidas Brighton Team
Tasty chocolates and luxury packaging
Tasty chocolates and luxury packaging, done with care and one happy girlfriend.
February 4, 2025
Reply from Leonidas Brighton
“Hi Nathan,
Thank you for your kind words! We’re thrilled to hear that you loved our chocolates and packaging, and even happier that they brought joy to your girlfriend. We truly appreciate your support and hope to delight you again soon!
Best,
Leonidas Brighton team
Don't go to a Hotel, Leonidas is better :)
Excellent Quality, presentation and service. Superfast delivery and response from Leonidas Brighton. In my opinion, and many would agree, the best chocolates money can buy. Very well recieved by my wife on Valentines Day. Many thanks to you all at the Brighton branch, you have just gained yet another repeat customer.
February 14, 2025
Reply from Leonidas Brighton
Dear Mr. Simon,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our chocolates and that they made Valentine’s Day extra special for your wife. Your kind words about our quality, presentation, and service mean a lot to us.
We truly appreciate your support and are thrilled to have you as a repeat customer. We look forward to serving you again soon!
Best regards,
The Leonidas Brighton Team
Excellent experience, chocolates and staff. Very professional. It was worth every penny. You have got to visit this shop.
I had one of the best customer service experiences at Leonidas Chocolate Brighton. The manager was exceptionally professional, kind, and attentive, going above and beyond to ensure my Valentine's gift was perfect. I ordered a selection of their delicious, authentic chocolates along with a teddy bear online, and he made sure everything was beautifully packaged and delivered promptly.
The chocolates were plentiful, available in a variety of mouthwatering flavours, and absolutely fantastic. Communication with the manager was seamless—he was incredibly accommodating, even allowing me to change my greeting card message at the last minute. Despite the original message already being printed, he thoughtfully used a new card to include my updated note.
This is a wonderful place with amazing staff and exceptional chocolates. If you’re looking for quality treats and outstanding service, I highly recommend visiting. I’ll definitely be shopping here again soon!
February 12, 2025
Unprompted review
Reply from Leonidas Brighton
Hi Arsalan,
Wow—thank you for such a glowing review! We’re absolutely delighted to hear that you had such a fantastic experience with us. It means the world to know that our chocolates, packaging, and service met your expectations, especially for such a special occasion. We’ll be sure to pass your kind words on to our manager and team—they’ll be thrilled!
We truly appreciate your support and look forward to welcoming you back for more delicious treats soon.
Best regards,
Leonidas Brighton team
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Fantastic
Fantastic. My partner loved them. The box these delicious chocolates came in was adorable. Definitely buying from these guys again!
February 3, 2025
Reply from Leonidas Brighton
Thank you, Elijah! We’re thrilled to hear that your partner loved the chocolates and that you appreciated the packaging. We can’t wait to send you more delicious treats in the future! 🍫✨
Very easy and clear system in place to…
Very easy and clear system in place to send chocolates as a gift.
February 3, 2025
Reply from Leonidas Brighton
Thank you for your kind review! We’re delighted to hear that you found our gifting process easy and clear. Making chocolate gifting simple and enjoyable is our goal, and we appreciate your support. We look forward to serving you again! 🍫✨
Reply from Leonidas Brighton
Thank you, Helen! We’re so glad you enjoyed our selection and service. We appreciate your support and look forward to serving you again! 🍫✨
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