As usual I left things to the last minute and ordered a box of `Leonidas chocolates on the hottest day ever recorded. I was somewhat reassured when Leoidasbrighton.co.uk noted that they had taken... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Royal Mail lost the chocolates I ordered from Leonidas, Brighton. The shop very kindly sent a fresh box, which I have today, received. I cannot fault their customer service and am appreciative of... See more
Company replied
Beautiful fresh chocolates delivered by Royal Mail in 24hrs. Gentleman in the shop kept me informed on my order and offered alternatives. Will be ordering from here all the time now after a run... See more
Company replied
Leonidas has been one of my favourite luxury chocolates, for decades. I can only purchase them online, as I am not near any of their stores. The Royal Mail took six days to deliver a recent... See more
Company replied
Company details
Written by the company
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Contact info
52 Queens Rd, BN1 3XB, Brighton, United Kingdom
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always brilliant!
Another good experience with ordering! My package came in good timing, well packed and handled with care! Can’t wait to show my gifts I got for My boyfriend for Valentine’s Day! So happy there is a store in Brighton!
January 31, 2025
Reply from Leonidas Brighton
Dear Charlotte,
Thank you so much for your kind words! We’re delighted to hear that you had another great experience ordering with us. It’s wonderful to know your package arrived on time and in perfect condition.
We hope your Valentine’s Day gifts bring lots of joy—what a lovely surprise for your boyfriend! And of course, we’re always happy to be your go-to chocolate shop in Brighton.
Looking forward to serving you again soon!
Best regards,
Leonidas Chocolate Brighton
Advertisement
The best chocolate served by the best…
The best chocolate served by the best people
February 3, 2025
Unprompted review
Reply from Leonidas Brighton
Dear Zuhal,
Thank you for your wonderful feedback! We truly appreciate your support and are so happy to hear that you enjoy both our chocolates and our service.
We look forward to serving you again soon!
Best regards,
Leonidas Chocolate Brighton
Delicious chocolates
Delicious chocolates, delivered speedily. Fantastic that you can pick your chocolates 😀
January 17, 2025
Reply from Leonidas Brighton
Thank you, Sharon! We’re thrilled to hear you enjoyed the chocolates and loved being able to pick your favorites. We’re also glad the delivery was speedy—it’s important to us that your treats arrive fresh and fast! We look forward to delighting you again soon.
Reply from Leonidas Brighton
Thank you, Jacqueline! We’re so pleased to hear you enjoyed the chocolates and appreciated the beautiful wrapping. It’s wonderful to know we could make your experience special. We look forward to treating you again soon!
Great and speedy service
Great and speedy service - will always use for my favourite chocolates! If you haven’t tried them…white chocolate Louise chocolates are a must!
January 19, 2025
Reply from Leonidas Brighton
Thank you so much, Gemma! We’re delighted to hear you enjoyed our speedy service and that we’ve become your go-to for your favorite chocolates. The White Chocolate Louise chocolates are a fantastic choice—we’re thrilled you love them as much as we do! We can’t wait to serve you again soon.
Advertisement
Online shopping
Had a slight problem with an online order but on telephoning the shop it was all sorted very efficiently by Coco.
January 15, 2025
Reply from Leonidas Brighton
Thank you for your feedback, Marilyn! We’re sorry to hear there was a slight issue with your order, but we’re glad our team was able to resolve it quickly and efficiently. Providing excellent service is our priority, and it’s great to know we could make things right. We look forward to serving you again soon!
Very professional service
January 14, 2025
Reply from Leonidas Brighton
Thank you, Kirstine! We’re so pleased to hear you were happy with our professional service. We look forward to serving you again soon!
Excellent chocolate and choice of…
Excellent chocolate and choice of product. Website easy to use. Beautifully packaged and safely delivered. Recipient extremely happy with the gift.
January 9, 2025
Reply from Leonidas Brighton
Thank you, Miss Scales! We’re delighted to hear you enjoyed our selection and found the website easy to use. It’s wonderful to know the packaging and delivery met your expectations, and even better that the recipient was thrilled with their gift. We look forward to serving you again soon!
Loved the chocolates and the ease of…
Loved the chocolates and the ease of placing online orders
January 8, 2025
Reply from Leonidas Brighton
Thank you, Vikram & Nita! We’re so glad to hear you loved the chocolates and found the online ordering process easy. We look forward to delighting you again soon!
Advertisement
Good quality and fresh chocolates with…
Good quality and fresh chocolates with a good selection. If ordering for Christmas, Easter or Valentine's then be sure to order early as you'll get a wider choice in stock. Would have given 5 stars except for an order I made for Christmas didn't arrive correctly wrapped up with the usual gold ribbon and bow. Have used these a few times now and will continue to use them.
December 16, 2024
Reply from Leonidas Brighton
Thank you for your thoughtful feedback, John! We’re delighted to hear you enjoy the quality and selection of our chocolates and appreciate your continued support. We’re sorry to hear about the issue with the Christmas wrapping and will certainly take this on board to ensure everything is perfect next time. We look forward to serving you again soon
Excellent quality chocolates with very…
Excellent quality chocolates with very good variety.Service is second to none!
December 31, 2024
Reply from Leonidas Brighton
Thank you so much, George! We’re thrilled to hear you enjoyed our chocolates and variety, and that our service met your expectations. We look forward to welcoming you back soon!
Reply from Leonidas Brighton
Thank you, Alfie! We’re so happy to hear you had a perfect experience with us. Your kind words mean a lot, and we look forward to serving you again soon!
Delivery
Parcel delivered right on time as promised. Very helpful customer service.
Thanks guys.
November 29, 2024
Reply from Leonidas Brighton
Thank you, Stehli! We’re thrilled to hear your parcel arrived on time and that our customer service was helpful. We appreciate your kind words and look forward to assisting you again in the future!
Advertisement
Perfect every time
To put it simple, apart from the fact I have been a big fan of these pralines for years, I have to say that if it wasn’t for Coco I probably wouldn’t order from this shop in Brighton because I can get them from France regularly, but store manger Coco makes all the difference. My last order a few weeks ago was delivered at the speed of light, was spot on and extremely well prepared and wrapped up. I really felt like a highly valued customer. I’m ordering again this week !!! 🥳🥳🥳 Thank you dear Coco for a 1st class service ! Merry Christmas
November 28, 2024
Reply from Leonidas Brighton
Thank you so much, Miss Caire! We’re beyond thrilled to hear that all our team members made such a positive impact on your experience, and we really appreciate your continued support. It’s wonderful to know your order was spot on and delivered with care. Your feedback means the world to us, and we look forward to serving you again soon.
Excellent service caring and efficient…
Excellent service caring and efficient so happy to have the experience The Best Chocolates Ever
November 28, 2024
Reply from Leonidas Brighton
Thank you so much, Joyce! We’re so happy to hear you had such a positive experience with us and that you loved the chocolates. Your kind words mean a lot, and we can’t wait to serve you again soon!
Reply from Leonidas Brighton
Thank you, Darren! We’re glad to hear you were happy with our fast and efficient service. We look forward to serving you again soon!
Great quality chocolates absolutely…
Great quality chocolates absolutely love my advert calendar. Definitely buying more next year. Prompt delivery highly recommended
November 24, 2024
Reply from Leonidas Brighton
Thank you, Sharon! We’re so glad you loved your advent calendar and the chocolates. It’s great to hear that the prompt delivery met your expectations. We can’t wait to help you find more treats next year!
Advertisement
Ginger Turkish delight …
Lots of unusual & original confectionary that makes great gifts.Found just what I was looking for, & arrived really quickly- thank you!!
November 28, 2024
Reply from Leonidas Brighton
Thank you, Pauline! We’re so glad you found the perfect gift and that it arrived quickly. We take pride in offering unique and original confectionery, and we appreciate your kind words. We look forward to helping you again soon!
Easy website to navigate.Beautifully…
Easy website to navigate.Beautifully presented.
November 27, 2024
Reply from Leonidas Brighton
Thank you, Mr. and Mrs. Pitts! We’re delighted to hear you found our website easy to navigate and beautifully presented. Your feedback means a lot to us, and we look forward to serving you again soon!
Great chocolates.
Great chocolates excellent service and delivery - my wife is very happy and we will buy again.
November 28, 2024
Reply from Leonidas Brighton
Thank you, Keith! We’re so glad to hear that both you and your wife enjoyed the chocolates, and that our service and delivery met your expectations. We look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.