Had an email saying id logged in to a link.com account but I've never had one never mind used at the time it stated. It appears my data had been used/ saved without my knowledge. Requested deletion if... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Extremely sketchy website that signs you up without your knowledge or consent and tracks your payments without your knowledge or consent. Only found it because mysterious $2 charges began appearing on... See more
Company replied
This is an APPALLING system used by a host of small retailers, apparently because its cheaper. It snatches your *financial information* WITHOUT YOUR CONSENT and, worse, giving you *NO OPTION* to opt o... See more
Company replied
Same exact experience as others have noted. Email shows up telling me they've changed terms. I had never heard of them until now. Followed links to delete account. No reassurance it actually is delete... See more
Company replied
1.3
Bad
326 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
crypto
Herpes for online payment systems
Seemingly every online checkout these days includes an option to sign up for Link and save your details. If you use autofill to add your credit card and address in the billing information section, it will automatically fill out the Link service section and if you are not careful to then *manually* delete your details from this section, you will be automatically signed up for Link. There is no checkbox confirming your permission to sign up for Link. They will send you an email to confirm your sign up, but then if you go to delete your Link account (because you never wanted one in the first place), they will retain your data for *120 days*. This is aggressive and predatory. I DO NOT WANT TO SIGN UP FOR YOUR USELESS SERVICE. I do not want you to have my data in your systems for nearly half a year. Crypto is stupid and the fact that you have to force it down customers' throats through aggressive and deceptive practices just shows how stupid it really is. Link claims it makes online payments safe and easy, but you know what already does that? Credit cards and autofill.
February 8, 2026
Unprompted review
Reply from link.com
Thank you for your feedback, Laura. We apologize for any confusion or inconvenience you experienced with the Link sign-up process. Our goal is to make online payments as seamless and secure as possible while offering users the option to save their payment details for future transactions. Your experience highlights areas where we can improve in terms of clarity and user consent.
If you'd like assistance with managing your Link account or have further concerns, please don’t hesitate to reach out to our support team at https://support.link.com/. We appreciate your insights and are committed to refining our processes to ensure a more transparent and user-friendly experience.
Advertisement
Scammed for 70$
I made a crypto payment of 70$, and I've been charged an extra 70$ and they are not giving it back. They are saying it could be the fee, when there is written black on white that the fees are 3%-5%... would totally NOT RECOMMEND using it.
March 19, 2025
Unprompted review
I have no idea why this company has so…
I have no idea why this company has so many negative reviews but I'm certainly 100% satisfied with their services as they provide the cheapest transaction fees on the market. They're my number 1 go-to both now and in the future whenever I need to buy some crypto quickly, using my debet card.
January 7, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.