Great service! So easy, convenient & quick! I had to sign a lot of documents for a Trust, & the whole process took less than 30 minutes - including the sign-in process to verify your identity. The ste... See more
Company replied
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See what reviewers are saying
Thank you Bill for having a phone number and answering it as your competitors do not have a clue on how to operate a business based on the fact that THEY do not know how to answer the phone. Tha... See more
Company replied
This was a very professional experience. I was able to have my docs notarized while in my jammies. Kimberly did an excellent job.
Company replied
I had used this service a a few times in the past and it was great, but the last 2 times it was if there were not enough notaries online. Have been waiting several minutes with the screen saying "Co... See more
Company replied
Company details
Written by the company
LiveNotary provides remote online notarizations to individuals and businesses.
Contact info
353 W 48th St, 4th FL, 10036, New York, United States
- 2107977880
- support@livenotary.com
- livenotary.com
4.3
Excellent
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Very professional
Very professional! Excellent service, would definitely recommend this business to others. Phone tech was very helpful & succeeded the process throughly & efficiently. 5 stars!!
June 19, 2021
First time used and it went well
June 16, 2021
Reply from LiveNotary
Hi there,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
Reply from LiveNotary
Hi Danelle,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
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Very professional…
This was a very professional experience. I was able to have my docs notarized while in my jammies. Kimberly did an excellent job.
June 11, 2021
Reply from LiveNotary
Hi Venee,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
Bill was very accomodating and very…
Bill was very accomodating and very professional. He helped complete a notarized document that had several changes by the party that wanted it notarized. Very effecient.
June 9, 2021
Reply from LiveNotary
Hi Larry,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
Easy and secure
June 8, 2021
Reply from LiveNotary
Hi Sean,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
Reply from LiveNotary
Hi Natasha,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
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The system needs some work
The system needs some work. I had to pay for two documents to get my one.
May 28, 2021
Reply from LiveNotary
Hi Daniel,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
Thank you Bill for having a phone number and answering it.
Thank you Bill for having a phone number and answering it as your competitors do not have a clue on how to operate a business based on the fact that THEY do not know how to answer the phone.
Thanks again,
JC
May 25, 2021
Reply from LiveNotary
Hi JC,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
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Karynn was amazing
Karynn was amazing, super professional and patient. Thank you so much:)
May 22, 2021
Reply from LiveNotary
Hi Deirdre,
Thank you for using our platform. We greatly appreciate your feedback and 5-star rating!
Best,
LiveNotary Team
Quick painless effective at a fair…
Quick painless effective at a fair price. Can’t be beat
May 21, 2021
Reply from LiveNotary
Hi Carlos,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Priscilla was superb and professional
Priscilla was superb and professional! This is the third time we have used her professional services.
May 21, 2021
Reply from LiveNotary
Hi Thomas,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
The program kept freezing and we were…
The program kept freezing and we were not able to complete our session
May 19, 2021
Reply from LiveNotary
Hi William,
Thank you for your feedback!
We sincerely apologize for the inconvenience you had in getting your document notarized. As a software provider, this is not the kind of experience we want to give our customers and know that we are working on improving our platform everyday.
I hope you will kindly reconsider the 1-star rating. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
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Waited almost 10 minutes just to find out there weren't any notaries available
I had used this service a a few times in the past and it was great, but the last 2 times it was if there were not enough notaries online. Have been waiting several minutes with the screen saying "Connecting" and "Waiting for Agent". Even the live chat support took a few minutes to respond. And when they finally did respond, I was told "So sorry we currently do not have available notaries to perform notarization services". !?!? Then why did you let me put in all my info and wait 5 minutes in a queue?
Last time it took almost 15 minutes to get someone connected.
This is totally unacceptable, I will not be using them against and will not recommend this service to anyone else every again.
May 17, 2021
Unprompted review
Reply from LiveNotary
Hi Jennifer,
Thank you for your feedback!
We sincerely apologize for the inconvenience you had in getting your document notarized. As a software provider, this is not the kind of experience we want to give our customers and know that we are working on improving our platform everyday.
I hope you will kindly reconsider the 1-star rating. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
Norman was great!
Norman was great. Very flexible, and available to help me. Very courteous and patient. I needed someone right away and he was available on a Sunday. He is greatly appreciated!
May 16, 2021
Reply from LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Sara was awesome!
Sara was awesome. She made things fast and easy. I would definitely recommend this service to all of my friends.
May 16, 2021
Reply from LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
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