LoansOne Reviews 

90
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly attitude, often highlighting individuals who went above and beyond. The service provided is frequently described as excellent, with many appreciating the smooth, quick, and easy process from start to finish. Reviewers are particularly impressed with the prompt response times and effective communication, which kept them informed throughout their journey. However, some people mentioned experiencing wasted time and delays, feeling that their questions were not adequately addressed and that the assistance provided did not alleviate financial concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Customer service

Customers had positive experiences with customer service, highlighting the prompt, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their interactions as... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I will definately recommend Angelo to everyone. He assisted me through out the whole process. His follow up was great. He is friendly, polite, very professional and very experience.

Rated 5 out of 5 stars

I would like to recommend everyone to apply for business funds with Micah from Loans One because she has provided great services and quick response to help me getting funds that I needed in time. Ver... See more

Rated 5 out of 5 stars

We had an excellent experience. Fatima assistance was prompt, knowledgeable , and genuinely helpful. Everything was handled smoothly and I couldn't be happier with the support I received.

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo


Company details

  1. Alternative Financial Service
  2. Loan Agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(90)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so happy with Angelo’s help

I am so happy with Angelo, very good customer service, he helps me a lot and look after me. I am forever grateful of helping me with my small business. Angelo is the best… thank you so much for everything that to did I really appreciate it. Till next time 😘

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

5 star review

Edlyn was amazing definately
a 5 star review
High communication
Support the entire way through process
Support and easy process
Thank you

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Angelo = Legend

Angelo’s an absolute legend. He is trust worthy, funny, punctual and most importantly can deliver.

With Angelo, you don’t feel like you’re just a number or a pay check. He fully cared about getting you the best deal and quickly.

I would 100% return to him next time when required.

Couldn’t be happier, thanks dude!

May 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Impeccable service

My experience with LoansOne was nothing but great. Especially a big thanks to Brianna for going absolutely above and beyond to help me achieve what I was hoping.

Very thorough with communication and striving To deliver the best service possible.
Highly recommend LoansOne!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Business loan

When I'm about to give up on getting loan,Jonas approach during the process of the loan was top notch and make sure the loan was approved and put smile to my business. Thanks Jonas you have a big heart.

May 4, 2026
Unprompted review
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