LoansOne Reviews 

95
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly experienced, often highlighting their helpfulness and dedication throughout the process. Many people commend the excellent service and smooth user experience, noting the efficiency and ease with which their needs were met. Reviewers frequently highlight the quick response times and clear communication, appreciating being kept informed throughout the entire process. This commitment to customer care, with staff often going above and beyond, ensures positive outcomes and helps customers achieve their goals.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Customer service

Customers had positive experiences with customer service, highlighting the prompt, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their interactions as... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I will definately recommend Angelo to everyone. He assisted me through out the whole process. His follow up was great. He is friendly, polite, very professional and very experience.

Rated 5 out of 5 stars

I would like to recommend everyone to apply for business funds with Micah from Loans One because she has provided great services and quick response to help me getting funds that I needed in time. Ver... See more

Rated 5 out of 5 stars

We had an excellent experience. Fatima assistance was prompt, knowledgeable , and genuinely helpful. Everything was handled smoothly and I couldn't be happier with the support I received.

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo


Company details

  1. Alternative Financial Service
  2. Loan Agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(95)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay far away from these guys

Stay far away from these guys. They avoid answering questions and use delay tactics. They give misleading information and hope that you will sign off before you get the truth of what you will actually be paying. I wasted hours of my time for no outcome. They give you the repayment figures that are actually on a per day basis and lead you to believe that it is weekly. Do not proceed with this company

February 24, 2026
Unprompted review
LoansOne logo

Reply from LoansOne

Hi Caroline,

We are really sorry to read this and to hear that you feel this way. That is never the experience we want anyone to have.

Transparency is very important to us, especially around repayment terms, so we would genuinely like the chance to review this properly with you.

Our Head of Customer Success has reached out directly. Please check your inbox, including your junk folder, so we can resolve this for you as quickly as possible.

We apologise for any inconvenience caused and hope to speak with you soon.

- LoansOne Customer Success Team

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Rated 1 out of 5 stars

A sister company of Home Sec and part…

A sister company of Home Sec and part of a wider network of high-cost credit providers. Supplying your details once appears to result in ongoing circulation of that information across related entities, leading to repeated calls and emails offering effectively the same product. Advising that you are not interested does not appear to end the contact. Instead, it shifts to another participant within the network.
In my experience, this contact continued even after I expressly requested that my details be removed and was informed by staff that this had been done. When concerns about these practices were later raised publicly, the response was not engagement or clarification, but continued contact and threats of legal action aimed at having the opinion removed.
The lending products commonly marketed by businesses in this sector are typically associated with very high interest rates and substantial fees. For consumers experiencing financial stress, this type of credit can quickly exacerbate hardship, turning a short-term cash issue into an extended and costly debt cycle.
In the current cost-of-living crisis, this approach is particularly concerning. Australians in genuine financial difficulty are more vulnerable to persistent marketing of expensive credit, despite ASIC and ACCC guidance warning that such products may be unsuitable for people already in hardship. What is framed as assistance can instead deepen financial instability at precisely the time consumers are least able to absorb it.
If you are comfortable with persistent sales contact, premium-priced lending, and your personal details being shared across affiliated businesses, this may meet expectations. For anyone in financial crisis, extreme caution is strongly advised.

January 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Impressed with Jamie Knight

My name is Louis Richards and most recently have dealt with Jamie Knight in getting a business loan for myself. I have to say Jamie has been an absolute pleasure to deal with. He made it all very easy from start to finish. He explained everything in easy detail to understand and made it smooth sailing. He was also very quick to respond to any message, call or email. If I was to choose any broker in the future to work with it would be Jamie Knight. I thank him from the bottom of my heart for securing this business loan for me and helping me grow my business. I am so appreciating of every aspect of the process he ran. Thankyou so much Jamie.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quick & Clear

I am sharing my experience with Jamie for helping me out getting a Line of credit for my Business so other can benefit and the explaining of the process through out the application .
Thank you Jamie

May 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Extremely happy customer

Jamie was a breeze to deal with. Transparent, honest, and found the best result possible for my business loan. Consistent communication throughout the process, always willing and able to handle questions I had along the way (as this was my first business loan too). Will definitely be back in future!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Bailey and Jaime at Loans One did a fantastic job in obtaining the funds I needed Super quickly.
They had my best interests at heart.
The efficient service is absolutely outstanding !!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars Jamie

Jamie went above and beyond to help my business. He was very easy to work with and he gives his clients 110% of his time and attention. Would definitely recommend 👍
Thanks again Jamie!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service from Jamie at Loans One…

I am very happy with my recent experience obtaining business finance via Loans One. I was very impressed with Jamie from the Loans One team who handled our recent loan application with efficiency, care and skill. Jamie went absolutely above and beyond to assist us with obtaining short term funding. He was very pleasant and helpful throughout the entire process.

February 28, 2025
Unprompted review
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