LoansOne Reviews 

95
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism and helpfulness, making the entire process smooth and easy. Many highlight the excellent service received, noting the quick response times and efficient handling of their needs. People appreciate the dedication and support from the team, ensuring a positive outcome. Reviewers frequently mention the excellent communication, with staff keeping them informed throughout the process. Many highlight how team members go above and beyond to ensure customer needs are met, providing personalized attention and support. This dedication contributes to a seamless user experience, making customers feel valued and confident in the service provided.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and efficient, with many reviewers expressing... See more

Service

Reviewers highlight positive aspects of service, noting that staff are professional, efficient, and helpful,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with the user experience, often highlighting how easy and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the instant and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to recommend everyone to apply for business funds with Micah from Loans One because she has provided great services and quick response to help me getting funds that I needed in time. Ver... See more

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo

Rated 5 out of 5 stars

Edlyn was amazing definately a 5 star review High communication Support the entire way through process Support and easy process Thank you

Rated 5 out of 5 stars

The team at loansone and especially Jamie were great to deal with. The entire process was smooth, quick and easy. I was kept up to date and informed from start to finish.


Company details

  1. Alternative Financial Service
  2. Loan Agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(95)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Alyssa was a great help

Alyssa was a great help. Very professional, prompt and very clear and upfront about the process. Highly recommend. Overall a great service!!!!!

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Adrian was excellent

Adrian was efficient, professional, thorough and helpful
Step by step guidelines and very responsive with moving forward with each stage of loan
Everything was explained, no surprises and things occurred in a timely manner

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

May was very enthusiastic

May was very enthusiastic, communicative and upbeat. She got the business more than I expected and was quite patient with working with my busy schedule. Now my I’m able to expand my business with less stress

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Aivee has been so…

My experience with Aivee has been so awesome and amazing. Aivee was so professional and experienced at what she was doing it has just taken all the pressure off me can't thank Aivee enough for what she has done as its chasing a goal that I have had so easy.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I have been dealing with young Johnny

I have been dealing with young Johnny. He is very confident in his position has organised me to business loans to help with cash flow for my business very fast and effective. Always polite. If he says he’s going to call you he does

February 22, 2026
Unprompted review

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