Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance... See more
Company replied

Palermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance... See more
Company replied
Insurance price is not clearly stated when booking, and it is in the end pretty expensive with insurance. When it comes to the employees we didn‘t have really good experience, they were pretty uninter... See more
Company replied
Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, we... See more
Company replied
Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Ital... See more
Company replied
Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your Staff really made the difference!! Keep doing like that!! You are great!! Thank you!!

Reply from Locauto Group - Palermo Aeroporto
Helpful staff, no aggressive attempts to upsell or sell insurance. Great location at the AirPort.

Reply from Locauto Group - Palermo Aeroporto

Reply from Locauto Group - Palermo Aeroporto
I already rented 3 times from locauto for our summer holidays and every time for duration more then 15days, all rentals were smooth and cars without issues.

Reply from Locauto Group - Palermo Aeroporto
I have chosen Locauto as an agency to rent a car from, based on previous experience of a friend of mine.
I have booked car in advance, everything went smoothly and without a hitch - car was ready at the airport and Sicilian adventure was to begin.
Looking forward to next adventure in Italy.

Reply from Locauto Group - Palermo Aeroporto
Review
Pick-up and drop-off were smooth and very quick. I rented a Fiat Panda and got upgraded to a Peugeot 208. Great service and a very easy experience overall. I’ll definitely rent from them again next time!

Reply from Locauto Group - Palermo Aeroporto
Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Italian low) the price and conditions were great!the Lowest price offer that I could find from all car rental counters. No deposit, full coverage, fuel policy is to return as is, not a full tank. The car was brand new and comfortable Volvo cx40. No IDP needed!

Reply from Locauto Group - Palermo Aeroporto
Locauto is the best. I am very happy. They gave us better car (newest 26Y t-roc) than i rent (polo). Everything was very simple and very fast to take car from their office at airport Palermo. I reccomand also DiscoverCars becouse i was rented from this application. Grazie mille locauto! See you soon someday. Ciao

Reply from Locauto Group - Palermo Aeroporto
Very comfortable and convenient service.Competitive price. They will not bother you with unnecessary documents.

Reply from Locauto Group - Palermo Aeroporto
Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, were wonderful, helpful, and professional. We even received a better car than the one we had booked, and there were no problems at all. Overall, a great experience.

Reply from Locauto Group - Palermo Aeroporto
I recomend Locauto Group.
The car is new, very comfortable. The services is kind. There was no problem returning the car. The rental office is located at the end of the box rental on the left. Quick driver verification. You enter from the airport and go straight to the P2 car park. The rental is located at the end of the car park on the left.

Reply from Locauto Group - Palermo Aeroporto
we were a little worried about ordering from a non international company, but this was probably the smoothest experience we had. we do always take the extra payment for the no hassle clause, but when we brought our own car seat they refunded us for the one we ordered. top of the line vehicle, too.

Reply from Locauto Group - Palermo Aeroporto
After we experienced problems with a different rental company, Locauto was able to help us solve our problem. For a fair price we were able to rent a great car and have a great holiday.
The people from Locauto were friendly, calm and helpfull.

Reply from Locauto Group - Palermo Aeroporto

Reply from Locauto Group - Palermo Aeroporto

Reply from Locauto Group - Palermo Aeroporto
The good point, at very beginning, was that i came for the car earlier and Locauto was flexible and gave me the car without waiting. The organizaion while taking the car was not perfect, a few of us were standing and waiting, while the working of Locaute were going here and there working something (looking pretty unaogranized). The car was very dirty when i took it.

Reply from Locauto Group - Palermo Aeroporto
The kiosk is very small and clients have to wait in the hot sun for their turn. A larger, air conditioned kiosk is highly recommended.

Reply from Locauto Group - Palermo Aeroporto
The car was very good and in very good condition.
Rental cost was reasonable, though insurance charges were far too high!
Short queue at the airport office.
Conversation in English was practically impossible!

Reply from Locauto Group - Palermo Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.