We had a smooth and hassle-free rental experience with Locauto, and the Škoda Kamiq 1.0 TSI (115 hp) was an absolute pleasure to drive throughout our trip. The car was handed over in great condit... See more
Company replied

Palermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT
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We had a smooth and hassle-free rental experience with Locauto, and the Škoda Kamiq 1.0 TSI (115 hp) was an absolute pleasure to drive throughout our trip. The car was handed over in great condit... See more
Company replied
Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance... See more
Company replied
Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, we... See more
Company replied
Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Ital... See more
Company replied
Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy

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Speed of checking in for the car on the main Palermo terminal and the collection of the car - excellent thank you

Reply from Locauto Group - Palermo Aeroporto
Very good staff
The car was awsone and satisfactory
The return was fast and professional

Reply from Locauto Group - Palermo Aeroporto

Reply from Locauto Group - Palermo Aeroporto
I had a really great experience!
I initially chose Locauto because of the great ratings on trustpilot. The costs were comunicated fully transparent from the beginning. They also didn’t try to upsell us any insurance etc. Really pleasant and professional.
There was also no deposit required, they only charged 0.01€ to have my credit card details (Debit Card works as well). The car was also very modern and in Great conditions. I would definitely choose Locauto again for my next vacation with a rental car

Reply from Locauto Group - Palermo Aeroporto

Reply from Locauto Group - Palermo Aeroporto
Great experience,good prices,no deposit,fast and easy check in,getting car at airport very fast!

Reply from Locauto Group - Palermo Aeroporto
I made the reservation by phone, and the employee was extremely helpful and accommodating. When I picked up the car at Palermo Airport in Italy, the staff were friendly and the process was quick and efficient. The car was in excellent condition and met all my expectations. Returning the car was also quick and hassle-free.
I would definitely recommend renting a car from Locauto!

Reply from Locauto Group - Palermo Aeroporto
Quick and easy car pick-up and drop-off. Only a €0.01 deposit was required. Very satisfied with the service.

Reply from Locauto Group - Palermo Aeroporto
I t was very fast and easy to rent a car , the people was very friendly and helpful , and very polite

Reply from Locauto Group - Palermo Aeroporto
Easy and simple pick up and drop off. Friendly staff. Always use when I come to Palermo

Reply from Locauto Group - Palermo Aeroporto
Excellent experience with Locauto — exceptionally professional and friendly staff, outstanding customer service, and a clean, comfortable, well-maintained vehicle that exceeded our expectations.

Reply from Locauto Group - Palermo Aeroporto
I was stuck without a car mine was in the shop so a friend of mine brought me over to Locauto to rent one. He said his whole family rents from them. They’re great. So I tried them. Reasonable price I rented it for a little over 8 weeks. Loved the car. The people inside the airport were great as were those outside when l went to pick up the car. Will be back.

Reply from Locauto Group - Palermo Aeroporto
The Catania airport was closed and the flight was diverted to Palermo. We arrived at night. The only company that offered a reasonable price and acted quickly. The return to Catania airport went smoothly. We are very satisfied. A great experience overall.

Reply from Locauto Group - Palermo Aeroporto
Extremely satisfied! Due to complications with another car rental company, I couldn't pick up my original car, but the agent here was exceptionally helpful. Very friendly and professional staff. Would definitely recommend!

Reply from Locauto Group - Palermo Aeroporto
I had a great experience with Locauto. The car was clean, well-maintained, and in excellent condition. Both pick-up and return were quick, easy, and hassle-free. The staff were professional and friendly. I'd definitely recommend Locauto and would be happy to rent from them again.

Reply from Locauto Group - Palermo Aeroporto
Almost brand a new car , and reasonably priced , with no need for a deposit .
Pietro who we dealt with was very pleasant and friendly . When we returned the car I was expecting extra cost for dints or scratches that where there before , but they were very honest, and we had no problems . We would use them again .

Reply from Locauto Group - Palermo Aeroporto
They were quite nice but did not help installing a child seat

Reply from Locauto Group - Palermo Aeroporto
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