We had a smooth and hassle-free rental experience with Locauto, and the Škoda Kamiq 1.0 TSI (115 hp) was an absolute pleasure to drive throughout our trip. The car was handed over in great condit... See more
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Location
Switch locationPalermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT
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Everything went smoothly without any problems. I rented the car through the DiscoverCars app. At the airport reception desk, the employee informed me that it would be better to purchase insurance... See more
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Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, we... See more
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Considering the fact that we had an urgent need to rent a car for 2 weeks in PMO airport, because pre booked rental company didn’t want to give us a car without IDP (which is not mandatory by the Ital... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy
- +39 0243020408
Unisciti a MyLocauto Friends
4.7
Excellent
10K reviews
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I have problems with the car and need…
I have problems with the car and need to change it in two oportunities I lost one day of my holidays and spend 400 euros in hotel and taxi
Every time it was difficult to deal with Locauto people but the worst was and the end in Palermo airport because they charge additional cost that was not my fault
August 14, 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Jorge,thank you for sharing your feedback and giving us the opportunity to explain.
We are sincerely sorry to hear about the issues you experienced with your rental, the inconvenience of needing multiple vehicle exchanges, and the overall stress this caused during your holiday.
We also deeply regret that you felt communication with us was difficult. Please be assured that our colleagues at Palermo airport aimed to explain the total charges as thoroughly as possible, breaking them down item by item.
To receive a more detailed explanation regarding your charges, we kindly invite you to contact our Customer Care team:
https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to have another opportunity to regain your trust!
Elisa
Reply from Locauto Group - Palermo Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Palermo Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Everythink was Fine - Was my second time with Locauto
Was my second time with Locauto . Will Rent a car again ! Very good Cars , easy to Rent and Return. Fair prices .
August 14, 2026
Reply from Locauto Group - Palermo Aeroporto
That's great to hear! See you soon, Angelo
Very straightforward!
Helpful staff, car wasnin ver good condition ans the whome experience was seamless!
August 3, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
All services were good
All services were good, even the scare with the sicilian's driver. No problem with the car and welcome was professionnal . I recommended see you again. A Dopo!
August 13, 2026
Reply from Locauto Group - Palermo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Everything was fine
August 6, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Palermo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Great car and no issues staff very pleasant
Great car no deposit friendly staff would certainly use again
August 5, 2026
Reply from Locauto Group - Palermo Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
It was quick and easy both taking and…
It was quick and easy both taking and regurning the car
August 5, 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Easy to rent and got a great car at…
Easy to rent and got a great car at last minute.
August 12, 2026
Reply from Locauto Group - Palermo Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Palermo Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Simple and easy rental
Car rental was nice and easy. No issues with the car. Likely would rent here again. Communication via english was easy. Booked the car rental external with external insurance.
Only point to keep in mind: they include the tolerance return time already.
August 3, 2026
Reply from Locauto Group - Palermo Aeroporto
That's great to hear! See you soon, Angelo
Saved by Locauto!
Landed in Palermo and my rental company did not have a car. Locauto was there to save me. They processed everything quickly with a suitable car and we were on our way! We also saved money!
August 11, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
"Amazing experience
"Amazing experience! The staff was incredibly helpful in explaining everything clearly. The pickup and drop-off processes were seamless and surprisingly fast. I couldn't have asked for a better experience!"
August 11, 2026
Reply from Locauto Group - Palermo Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
After returning the car at the airport…
After returning the car at the airport outside of office hours—with no one there to receive it—I recorded a video of the entire vehicle, so I wasn't surprised to receive a claim for a damaged door. Which, of course, was not the case. Apparently, this is common practice among rental agencies in Sicily. Naturally, I forwarded the file—along with the dated videos—to my legal department.
August 4, 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Pierre,thank you for sharing your feedback and giving us the opportunity to explain.
We are deeply sorry that your experience was ruined at the end due to a damage charge.
We would like to gently remind you that while Locauto offers the option to return the vehicle outside of opening hours, the customer remains responsible for the car until the office reopens, as stated in our Terms & condtions:https://portale.locautorent.com/doc/GeneralRentalConditions.pdf?_gl=1*1okepma*_gcl_au*MTc0NDQwMjg2Ny4xNzgyODk1ODIwLjE2Mjk2MjAzNzcuMTc4NjUzNzU1MC4xNzg2NTM4MjQ3LjE5ODIzNTIxMDIuMTc4NjUzMTkwNC4xNzg2NTM4MjQ3*FPAU*MTc0NDQwMjg2Ny4xNzgyODk1ODIw (page 4-parag. 8-O)
If you require full documentation and photos regarding this matter, please feel free to contact our Customer Service team directly via our Customer service portal:https://portale.locautorent.com/websitecs/cs-home.aspx
We sincerely hope to have another opportunity in the future to provide you with a much better experience.
Elisa
Great
Great, professional and kind support bravo bravisimo - I ll come back next time to Locauto👏👏👏
August 6, 2026
Reply from Locauto Group - Palermo Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Palermo Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Great experience
Great experience! Service at the pick-up point was excellent and the car was practically new—better than expected. Unlike other rental companies, they didn't pressure me into buying extra insurance since I already had it. Very satisfied!
July 9, 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
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