They are scammers. I am a vulnerable person and they took advantage of me for breaking in and changing my lock, whilst i was moving then tried to steal my lockbox which my mover guys luckily caught th... See more
Locksmith 24/7
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just like all. Quoted £50 plus VAT, plus materials to break in and replace a door lock. Tried charging £90 for a lock mechanism and £65 for the lowest rated barrel apparently! Highest rated one was a... See more
SCAMMERS!!!! They took advantage of my elderly disabled mother. Charged her £449 for lock, £149 labour for 30mins, £299 for gearbox (never even changed it), £99 to move 2 screws and £89 callout....tot... See more
I called this locksmith in an emergency when I was locked out. At first, he quoted £500, which was completely unreasonable. After I pushed back, he lowered the price to £190 to break the lock and... See more
scammers and robbers
They are scammers. I am a vulnerable person and they took advantage of me for breaking in and changing my lock, whilst i was moving then tried to steal my lockbox which my mover guys luckily caught them before they could run away. A guy called john. he lied about the price when I asked for total- added vat on top charged me for two locks. I paid £1038 under pressure. They are horrid. They are scammers. I am currently in the process of reporting them and will be calling police for attempted theft.
Just like all
Just like all. Quoted £50 plus VAT, plus materials to break in and replace a door lock. Tried charging £90 for a lock mechanism and £65 for the lowest rated barrel apparently! Highest rated one was a 6 pin one for £90 LOL! £240!. Told him to take out the materials and went Screwfix to buy them myself. Exact barrel there was £21! Rip off merchants 100%
They charge you five times more than what they quote on the phone!!
When I called this locksmith they said they would charge £45 to open the door, as I was locked out.
When the man came, said he would charge me £250 because I didn’t have a letter box!!
Now kick myself for not having checked the reviews!!
Illegal sticker on my door
Jerk move - stuck his sticker on my front door, damaging my intercom. Screw this guy, don't use him.
Horrible scammers
Horrible scammers. Charged me 800+ for opening the door as i lost the key in January 25. I reported them to bank for fraud. Never use them.
Do not use this company!
Do not use this company!! They are scammers!!
Scam! Scam!
Hear all, hear me! Everywhere and anywhere! I just want to warn everyone that today, (April 20) I got ripped off by In Locksmith 24/7.
I am a poor college student trying to make my way in the world. I am financially struggling. My current job does not pay a living wage but I face the daily grind and work hard hoping to have a better life soon. It took me many years of hardship and hard work to buy my used Toyota Corolla. I live day to day with the world on my shoulders due to the financial burden of daily living. I could not get into my Toyota Corolla and I did not have a spare. I got taken advantage of in my vulnerable stressed out state.
Locksmith 24/7 would not tell me how much it would cost to get a replacement key and a spare. I did not get a quote over the phone and I did not get a quote in person. Who does that?!
No one performs the job and then asks for payment. The locksmith that showed up and had the nerve to ask for $1874 for a job that took a few minutes of his time. I should have been charged $500 max if I had gone to the Toyota dealer. It was even more fishy how the payment showed up on zelle. It showed up like this:
ZIV $374 ZIV $500 ZIV $500 ZIV $500
I immediately called and reported these scammers to my bank.
I have encountered a huge financial setback and being scammed like this has affected my health as I struggle with sleeping and eating. I walk around in a depression fog and all I can think about is the $1874 that Locksmith 24/7 stole from me.
With the prices they charged, I could have bought another car. I recently saw an excellent used Toyota Yaris for $1400. Be warned! Stay away from Locksmith 24/7! They are scammers! Locksmith 24/7 is getting rich by stealing money from unwary customers for their own personal gain. Shame on you Locksmith 24/7!
Charged me almost 500 and 60 days later…
Charged me almost 500 and 60 days later my key fob don't work anymore and when I called them they tried to charge me again because they only have a 30 day warranty. DONT USE THEM! SCAM!!!
Locked my Keys in car
Locked my Keys in car, called them at 10:30am said he would be 30mins asked how much it would cost he said call out fee is $35 and he would let me know how much when he gets there anyways the website said 15-30mins guy didn’t come till 12pm. Was in a rush as I had work at 1pm walked around the car trying to figure out best way to open the door After opening the door to my car it was 12:30 he said “oh I forgot to give you the price” and quoted me $250 cash or $275 by card didn’t have cash so payed by card, after I payed $281 went out from my account. I was in a rush and didn’t look properly just got the first one from google. DO NOT USE Brisbane 24/7 local locksmith
Last night I had a lock locked in my…
Last night I had a lock locked in my home door. A locksmith was called to help open our door. The company is called 7 Day Locksmith. This company employs scammers. The website says it costs £35 a challenge. The master replaced the castle, which costs £15, he told us that £150, We later found out when he left. We ended up paying £417. We were just in shock. This is a robbery. So they use an unpleasant situation to deceive people. Please dont call these mashenneks.
1 star is me being generous wow what a…
1 star is me being generous wow what a company, avoid at all cost!
Appalling company they get you whilst…
Appalling company they get you whilst you are panicking, don’t use them the price is absolutely extortionate, all the reviews are true.
Overpriced and Misleading – Avoid!
I called this locksmith in an emergency when I was locked out. At first, he quoted £500, which was completely unreasonable. After I pushed back, he lowered the price to £190 to break the lock and £162 to install a Yale lock, totaling £390—still way overpriced for the service provided.
He did not attempt non-destructive entry and immediately broke the lock, which felt unnecessary. Then, after agreeing on the price, he suddenly added 20% VAT, which was never mentioned before, making it even more expensive. This felt like a deliberate attempt to overcharge.
I strongly advise anyone needing a locksmith to check reviews carefully and get a clear, written price upfront before agreeing to anything. If you’re in an emergency, don’t let them pressure you into paying excessive fees.
Overcharged..
Overcharged... Quoted small amount initially and inflated it later on
Move down the Google List
Called out and advised on telephone at 9ish pm Sunday there was NO CALL out charge ! Turned up and looked at rear door and then the pen came out ! Call our charge £29 then look at lock £69 then drill lock £79 !!! Replace lock have an average at £35 or high security at £60 ! Suprise didn’t have average one another £60 ! Then do you want to pay cash or card, explained card and then oh that’s +20% vat …. NO I work for tax office and this is illegal to which I advised and Oks then pay card less the vat ! Also no headed paperwork signed for or invoice issued which again is illegal
So I shall be taking this further with trading standards and also through TV consumer rites programme as this is no rite and ripping folk off, we are all in time of need sometimes and for sure companies like this should not exist
SCAMMERS
SCAMMERS
Terrible job, huge overcharge, no invoice or receipt, very aggressive.
AVOID AT ALL COSTS
Daylight robbery
Total scam - overcharge by 400%
Take advantage of people in their time of need
Google should be ashamed to promote them
I’m always so careful to avoid scams…
I’m always so careful to avoid scams but this one got me! They take advantage of you being locked out and vastly over charge!!!! Oh I wish that I had spent more time researching them.
Lowest level of humanity -scum - avoid at all costs
Absolute scammers and do not use under any circumstances. Here is what I understand of this company.
1) They pay for clicks on google so they remain at the top so if you are in a panic (like I was) then you click on them
2) They tailor their home page such that it looks like they are local to your area if you have looked at say "locksmiths near me", but they are actually just a centralised company (going under top lock and key services ltd) based in east london and they use other companies in the local areas to do their jobs and charge insane amounts of money to do them. The also have several other names
3) They change their phone number every day so it is impossible, once the job is done, to get hold of them - they are also incredibly rude on the phone.
My situation was that my elderly mother needed urgently a lock changing - my father has recently died and we have huge amounts of admin to deal with not least grief and I was several hours away so couldn't get to her in any time decent. Panicking I just clicked on the first one and arrange someone to come out - I was very stupid to use them without checking reviews and also the person said they would quote me when they got there, but I was just so worried about my mum. The job was arranged with one of these local companies. Apparently the man was very nice (I don't blame him) but he charged her £899 for a lock change without any itemisation. My mother is vulnerable and didn't know what else to do but pay but this is taking advantage at the most disgusting level. I have since spoken to the man who did the job and he managed to negotiate £150 back for me (like I say I don't blame him - he just works for another company and was just doing what he was told) but that still means we paid £749. I feel stupid and scammed and most of all mortified that I put my poor mother in this situation. I will be reporting to CAB and trading standards. Anyone who has had similar I urge you to do the same and other people please do not use.
Overall
Overall, this experience was frustrating and disappointing. Lack of transparency, overcharging, and failure to provide a proper receipt raise serious concerns about the integrity of this service. I would not recommend this locksmith to anyone looking for a trustworthy and professional service. I am a property manager, and I had a call-out today for someone to adjust my lock. He told me the lock was fine and just needed maintenance. After opening the lock, he seemed to struggle with putting it back together. Then, he said I needed to buy apart from Banham. (Note: After he fitted the lock, I found a small metal piece on the floor.)
He later called me and said the part would cost £160. I asked him to provide a receipt, and he said he would check. When he returned, he claimed he had paid in cash and could not provide a receipt. Now, the owner has asked me for a receipt. All I am asking for is a receipt—if you cannot provide one, then you have defrauded me.
The problem is now fixed, but the handle is hard to pull. He mentioned that it would take a few days to become smooth.
I am quite disappointed that he could not provide a receipt for Banham. Additionally, he charged me £60 for the call-out and another £60 for something else, but I am unsure what it was, as I cannot read the receipt. In total, he charged me £280 for nothing.
Furthermore, he made a comment about the house owner being extremely rich, and the owner overheard him.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





