I was scammed and requested a refund. This was promised as long as I entered a positive review on Trustpilot. I have now asked them to stop contacting me 3 times and this is the fourth time. I warned... See more
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See what reviewers are saying
My first Experience with lovetopshoes.com was great, Chat online was very helpful Excellent customer service, Marshall resolved everything I was unsure of along the way and very clearly explain... See more
MAX was a great help with my struggle , i really was impressed with his kindness and he found a solution straight away and would say he’s the best help i’ve had on a website in a long time
Hi I just wanted to say thank you to Jeremy for helping with my situation, the response was quick abd thank you very much Jeremy once again for assisting me.
3.9
Great
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Don't Listen to Client request
I was scammed and requested a refund. This was promised as long as I entered a positive review on Trustpilot. I have now asked them to stop contacting me 3 times and this is the fourth time. I warned them that I would give a negative response. I am okay with the money taken from me. Although I am a pensioner, I could manage the loss. Whether it was Love Top Shoes or not, I have requested you to stop contacting me. Empty promises are useless.
March 2, 2026
Unprompted review
feedback experience
I didn't end up completing the experience. So I'm giving it a neutral rating, but I still appreciate the follow-up email from customer service.
December 19, 2025
Unprompted review
Another scam
Another scam
I ostensibly signed up for a subscription and then never opted out.
I never did. Any such sign up was via nefarious means.
13 February 2026
I deem it neccessary to add some detail.
This company placed an advert and pretended to be Take Alot.
I tried the purchase, which never worked (obviously - given it was fake).
I then noticed weekly deductions. When I made contact they basically said tough luck - no refund.
Fortunatley I used a digital (virtual card) and so I just stopped the card.
I posted my review here on TrustPilot.
Very quickly the company replied to the extent that said if I remove the review they would refund me.
I did that - no refund.
So I posted my review again (or made active).
They then tried to challenge it via contacting TrustPilot for a review.
I woudl urge TrustPilot to look into this companyt. I would submit that they will see a trend of negative reviews that then get withdrawn
July 1, 2025
Unprompted review
Issue resolved quickly
I got a problem and when I complained, Jeremy, Lovetoshop staff, assisted resolve my issue quickly.
Thank you so much!
June 10, 2025
Unprompted review
A very big thanks to Eric for the…
A very big thanks to Eric for the support I received. I'm really satisfied. Great customer service
July 8, 2025
Unprompted review
Thank you for your response immediately…
Thank you for your response immediately about my concern I recieve already my refund almost a week from now so thank you so much and gobless🙏❤️
June 28, 2025
Unprompted review
I thought I was purchasing something…
I thought I was purchasing something completely different and wanted to close my account.
Alero is in touch and helping to resolve the issue
July 3, 2025
Unprompted review
They did come back to me and will…
They did come back to me and will refund me.
July 1, 2025
Unprompted review
AVOID
AVOID, total scam, I never signed up for a subscription and they have been taking random amounts of money from my account for 6 months
June 28, 2025
Unprompted review
Alero helped me to solve my problem.
Alero helped me to solve my problem.
June 19, 2025
Unprompted review
What a scam it's been 9 months since I…
What a scam it's been 9 months since I was promised my refund now, every time m told delete my bad rating and I'll never stop till I obtain what's mine. I've never been scammed like this 😢😢😢😢😢😢. I want my refund you scammers
June 16, 2025
Unprompted review
The experience was great and im…
The experience was great and im thankful for the agent Elsa
For helping me through with processes
June 12, 2025
Unprompted review
I really thank nicholan for his…
I really thank nicholan for his assistance 👍🏽
June 2, 2025
Unprompted review
good escalation support from Paula
June 6, 2025
Unprompted review
Hi raj thanks for your help
May 30, 2025
Unprompted review
Thank you very much for solving my…
Thank you very much for solving my problem. You are very responsive.
May 17, 2025
Unprompted review
Phoebe contacted me and helpfull…
Phoebe contacted me and helpfull support .
May 2, 2025
Unprompted review
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