I was scammed and requested a refund. This was promised as long as I entered a positive review on Trustpilot. I have now asked them to stop contacting me 3 times and this is the fourth time. I warned... See more
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My first Experience with lovetopshoes.com was great, Chat online was very helpful Excellent customer service, Marshall resolved everything I was unsure of along the way and very clearly explain... See more
MAX was a great help with my struggle , i really was impressed with his kindness and he found a solution straight away and would say he’s the best help i’ve had on a website in a long time
Hi I just wanted to say thank you to Jeremy for helping with my situation, the response was quick abd thank you very much Jeremy once again for assisting me.
3.9
Great
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service and good company
Good service and good company
I received a good customer support i loved it
November 29, 2024
Unprompted review
MAX is great
MAX was a great help with my struggle , i really was impressed with his kindness and he found a solution straight away and would say he’s the best help i’ve had on a website in a long time
November 21, 2024
Unprompted review
I am Thankful to Lovetopshoes
I am glad Diamond contacted me and assured that my issue will be resolved in no time.
November 20, 2024
Unprompted review
It's seems like a good company, just miscommunication.
It's seems like a good company, and I had won a pair of shoes. Sadly I did not receive them.
July 16, 2024
Unprompted review
Thanks toI hope that the request will be considered the team for the…
Thanks to the team for the collaboration. I hope that the request will be considered.....
October 27, 2024
Unprompted review
BIG SCAM !
Didn't order anything and they charged me money. It's a scam
October 25, 2024
Unprompted review
Had a very good experiece with Emily…
Had a very good experiece with Emily from customer service. The service was great
October 23, 2024
Unprompted review
Good service
October 15, 2024
Unprompted review
Thank you for your assistance Ms
Thank you for your assistance Ms. Sarra and Escalation Team.
October 11, 2024
Unprompted review
Nunca me inscribí y me cobraron
October 8, 2024
Unprompted review
Hi yes I don't even know this people but they take money out of my account without order anything
They must stop taking money out of peoples account without authorization
October 2, 2024
Unprompted review
Another scaming company they just take…
Another scaming company they just take money out of your account at random pure scum
September 9, 2024
Unprompted review
The support team took care of my issue…
The support team took care of my issue without any complications. I’m satisfied with the result.
September 20, 2024
Unprompted review
They scammed me—I didn't order anything…
They scammed me—I didn't order anything from their site, and now they're saying I signed up for a membership, which is not true. They charged me two different amounts on two separate dates, even though I don't even know them.
September 2, 2024
Unprompted review
Reply from Lovetopshoes
Dear Imane,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@lovetopshoes.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I’m very pleased with how my concern…
I’m very pleased with how my concern was handled. They resolved it quickly and professionally.
August 27, 2024
Unprompted review
Did not really had a interaction
Thank you for your assistance for helping me resolve my issue
August 8, 2024
Unprompted review
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