Arrived quickly, customer support was good. Quality of strap is fine but tool is required to remove links. Customer Services kindly sent me a video tutorial to do so without the special tool but I cou... See more
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Review summary
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The watch strap I bought clearly said it was compatible with the vivoactive 4s. It arrived and was clearly not compatible. Very disappointing and inconvenient. However I am very satisfied with the cus... See more
Only gripe was it wasn’t willing to recognise my eircode - had to use a neighbours one. Also, it insisted on a street number.
It is really great shop with many phone cases even for old phones which is amazing. Very good quality. Only thing that I was waiting for it little longer then expected and started to worry. Ive read i... See more
Company details
About Lux Case
Written by the company
Contact us
Smartphone cases
Smartwatch straps
Tablet accessories
Laptop accessories
About us
Lux-Case - Accessories for smartphones, smartwatches, tablets and more
At Lux-Case we offer a wide range of accessories for most devices. This includes covers, cases and screen protectors for smartphones and tablets, straps for smartwatches, chargers and much, much more. Our range of high-quality and stylish products is designed to help our customers protect their devices from damage and wear and tear, as well as better customise them to their personal style.
In addition to a wide range of smartphone accessories, we offer all our customers:
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Fast delivery on all orders ⚡
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Low prices 💰
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30-day right of return 🗓️
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Attentive and reliable customer service 📞
Contact info
Sweden
- lux-case.ie
4.3
Excellent
655 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Everything perfect
Everything perfect, fast delivery, very good product, very pleased with everything.
October 28, 2025
Quality products
This is the 4th case purchased from lux case, all quality items, have 2 genuine leather cases as well. Quality products, decent prices and fast delivery, no hesitation in recommending.
November 3, 2025
Wrong phone case sent
Wrong phone case sent. Returned it to the address in Dublin. Got no receipt to say they had received it. I tried the telephone number listed to be told access to it was denied.
Sent emails. Most unsatisfactory. Reply was we will endeavour to answer within so many working hours. Never got a reply. Eventually managed to get a refund
August 25, 2025
Disback of fitbit spare watch straps
Quick disbatch even though I only put in my order yesterday
October 19, 2025
Well laid out website and easy to…
Well laid out website and easy to locate the item I wanted to purchase.
October 18, 2025
Great shop, varaiety of phone cases, even old one. Just patience on waiting. It might be few days longer then expected
It is really great shop with many phone cases even for old phones which is amazing. Very good quality. Only thing that I was waiting for it little longer then expected and started to worry. Ive read in some comment same issue so I decided to wait and it came! Happy to have it finally. My phone really needed it. From email saing that my order is getting ready to delivery day it was 9 working days. On website is 3-7. I just advice patiece. It is worth it
October 5, 2025
Straps and Case protector
The straps and case protector I purchased are fantastic quality.
The sense 2 case protector fits perfectly.
Delivery was quick.
I certainly will be choosing Lux case again.
October 10, 2025
Product return
I had an issue with a product that had to be returned. There was an initial delay, no fault with the company and when I contacted them they resolved it immediately to my full satisfaction.
October 1, 2025
Unprompted review
Have I been SCAMMED?
I placed an order with this company on the 22nd of September and there is still no sign of it. I have emailed them multiple times looking for answers with no response. If they gave me a tracking number I'd contact PostNord myself! I feel like I have been SCAMMED.
October 7, 2025
Unprompted review
Efficient service
Easy to find what I needed and correct colour through the search bar
October 6, 2025
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