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Magnumtaxisstoke Reviews 

432
•
TrustScore 4.5 out of 5

4.7

Taxi Service
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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and friendly drivers, stating that vehicles are consistently clean and the booking system is extremely straightforward and easy to use. Many people also appreciate the prompt arrivals, helpful assistance with luggage, and very fair prices, making everyday travel feel smooth, comfortable, and highly reliable. Some reviewers were not happy with specific journey details, noting occasional unexpected delays or frustrating issues when pre-booking vehicles in advance. A few consumers additionally mentioned minor communication barriers or driver distractions, such as individuals staying on their phones throughout the trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing drivers as polite, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt arrival times and polite,... See more

Delivery service

People report positive experiences with delivery service, noting that drivers are always punctual and arrive... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are very reasonable,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is consistently quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had difficulty finding my address with the automated phone system but soon put through to an operator who sorted it for me. Pre booked taxi arrived on time & later needed a taxi from the hospital whic... See more

Rated 5 out of 5 stars

Always a pleasant experience with Magnum. I usually pre-book my taxis and they are always on time. Very rare they come late. Always friendly and clean cars and take the quickest route for you. Plenty... See more

Rated 5 out of 5 stars

Taxi was booked the day before my journey and I received confirmation. Taxi arrived at the correct time and I had a message to say he was outside. He took us to our destination very swiftly, taki... See more

Rated 5 out of 5 stars

My driver, Riffat, was a joy . He arrived promptly, was courteous, friendly and we had a very pleasant conversation. The vehicle was clean and comfortable and the whole experience was first rate. I... See more

Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Limousine Service
  4. Minibus Taxi Service
  5. Transportation Service

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

432 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(432)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

The driver that picked me up today was amazing!

The driver that picked me up today was very kind, polite and respectful.
Sometimes, some drivers take long route, slow down unnecessarily to increase arrival time and of course increase what I have to pay, talk on the phone throughout the journey. But that’s just some of the drivers.
Nevertheless, I’d say that the company is doing well and should continue to improve on their services.
Thank you

May 18, 2026
Unprompted review
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Rated 4 out of 5 stars

The quality taxis of Stoke and Newcastle

Sometimes they are good sometimes they are bad. The majority of them don’t know how to get where you want to go and rely on their sat nav to get you there so it costs you more. Then of course you have the driver who takes the piss and takes the longest route and blames roadworks. How was your journey today?

May 5, 2026
Unprompted review

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