Had an issue with the first maid sent and had a daily follow up on the maid that best fits my home. Finally resolved by Ms Kamelya, the maids manager who brought in 3 maids to my house for an intervie... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
mary was a 10/10. What a wonderful experience to have someone so professional oversee the issue i had with my maid. She handled with ease and attention to detail.

Reply from Maids.cc
I’ve recently engaged Maidscc to find us a housekeeper / Nanny. My designated maids manager Camelia and contract manager Mariana have both been wonderful and extremely professional in helping me out. Camelia arranged for multiple house visits with candidates to interview at the comfort of my house. Camelia has been very patient and supportive. We now identified one candidate to join our family and I trust that Camelia and Mariana will continue to support us as the new keeper settles in

Reply from Maids.cc
The service is very good with good customer service
Camilia who is the maids manager is excellent; extra helpful ensuring I was able to find a suitable nanny
Thank you

Reply from Maids.cc
Helpers manager Camilla is kind, understanding and helpfull🙏🏻🩵

Reply from Maids.cc
Our maid cooked some excellent meals and the trainer chef Clara was able to instruct her on how to make British style meals, which were delicious.

Reply from Maids.cc
horrific spammers. Will NEVER use. Have no RESPECT for requests to not spam. AVOID,.
@Reply - respectful?! You wouldn't know the meaning! I asked you to STOP which you acknowledged, and within 15 minutes I had another marketing/automated message, I then had two further phone calls, you guys are absolute parasites and I'll avoid you like the plague.
And to ADD - I DON'T WANT YOU TO 'REACH OUT' - just LEAVE ME ALONE!!!!

Reply from Maids.cc
Had an issue with the first maid sent and had a daily follow up on the maid that best fits my home. Finally resolved by Ms Kamelya, the maids manager who brought in 3 maids to my house for an interview and afterwards got someone that I was comfortable working with. I loved her warmth and kindness towards me ensuring that I get a maid that I will be happy with as well as Aram that kept calling to check up on me ton how well he can assist me on the maids cc app.

Reply from Maids.cc
Merry has consistently demonstrated professionalism and excellent leadership skills in supervising the staff

Reply from Maids.cc
Esther was our assigned trainer for our nanny and she is really amazing! One of the most helpful and supportive trainers I’ve ever met! She listens and takes on board all issues always trying to come up with solutions and a logical approach. Maid cc is blessed to have her and the way she deals with maids is kind but still firm and fair.

Reply from Maids.cc
Lor is the best, she is like a friend for me, thank you so much Lor ❤️

Reply from Maids.cc
Chef Clara was very patient and eager to listen to new ideas for a variety of recipes. She made Rodjean comfortable in her kitchen activities
The children appreciated her variety and taste of the dishes. Chef Clara is very professional and polite

Reply from Maids.cc
Thank you for visiting today Chef. Our Maid Jocelyn found it very useful and has given her more confidence. Instructions for the cooking session were clear and easy to follow

Reply from Maids.cc
Kamelya is the sweetest and most positive person I have dealt with at Maids CC over the past 3 years. She listened to my requirements, which were many, went back and forth between potential candidates and got back to me within hours, solving my problem.
She’s lovely and has an infectious can do attitude, thank you very much Kamelya!

Reply from Maids.cc
Both Arlene and chef Clara have been fantastic help. They were both very professional and talked me through what they were going to do and what they had done with our maid Analyn. Analyn is also very happy with the new skills learnt, so thank you both so much!

Reply from Maids.cc
Useless service
High hidden monthly fees
Worst Health insurance

Reply from Maids.cc
Chef Clara is amazing !!!!! My nanny learn a lot with her she is the best chef we had at home you can go with her blindly I recommend her 100% !!!! ❤️❤️❤️❤️
Than you so much Clara!!!!!!
But also I want to say how much I’m happy with our nanny she is perfect for our family very kind willing to learn and very good making sure the house is clean!! ❤️❤️❤️

Reply from Maids.cc
Jessica was very helpful, and understanding of my need and what I need from the candidate .

Reply from Maids.cc
Terrible service and HIGHLY NOT RECOMMENDED!!! WE REGRET GETTING INTO BUSINESS WITH THEM!!!
The below review is from almost 2 months ago. For 2 months now we are living a nightmare with this company. We paid almost 10k AED for 2 years visa, medical and other services. We have a nanny since then. From 25th to the month they start sending threatening messages to pay nanny’s salary to them or else her visa will be cancelled. They keep on sending higher amount link that’s in the contract demanding and threading to pay it. Eventually after days of arguments we received the correct link with correct amount. We paid it before end of the month. Even after payment we still kept on receiving threading calls and messages everyday that her visa cancelation process started.
Nanny received message that her salary will be 500 AED less than we agreed and I transferred to the company. They are literary stilling from her salary.
For last month we paid her salary to the company. Company sent message to Nanny to ask her salary from me. Maid cc literary refused to pay her July salary which was paid by us to the company already.
2 MONTHS NON STOP STRESS FROM THIS COMPANY WHICH IS DOING FRAUD ACTIVITIES!!!
For months we have been exchanging messages with this company. After having bed experience with previous company, we tried to make sure that this time were choosing the right one. Unfortunately! Before making payment they were following up with me 24/7. After making payment they barely were in touch until I started complaining. Moreover, I chose and paid for one nanny services. Right after making payment we received information that she was not available. Disappointing!!!
They sent another maid who doesn’t have skills of taking care of the child. Eventually she helped me with house work and I had to be with my child myself by putting aside what I had to do that day.
For 2 days several times I have mentioned that I need NANNY, not a maid for Monday before 08:00 to be in my place. Because I have to leave for improvement meeting. Regardless multiple reminders since yesterday, they keep on texting she will come between 8-9 am or 8-10 am. Still she didn’t arrive and I have to cancel my important meeting. And none of them are responding my calls and messages.
That’s what you get from them! Terrible service and stress.
NOT RECOMMENDED!!!

Reply from Maids.cc
Mimi was very helpful assisting us with our maid’s training. She showed her how to do the proper cleaning of the glasses and mirrors. I could notice that our maid got more efficient and proactive after the training.

Reply from Maids.cc
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.