Maison and Garden Reviews 

640
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful garden furniture, highlighting that the products are exceptionally sturdy, well-constructed, and feature lovely colors and attractive designs that suit any outdoor space. Buyers often mention that the ordering process on the website is simple, and purchases arrive safely packaged and right on schedule. Furthermore, many people find the assembly of tables and benches to be remarkably straightforward and manageable. However, some customers also noted frustrating issues with missing promotional items like plaques or experienced unexpected delivery delays with couriers. A few individuals felt that certain aspects of the shipping and transport process could be noticeably improved.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the sturdy and well-made... See more

Delivery service

Consumers find delivery service to be generally quick, prompt, and well-packaged, with many praising the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, sturdy,... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. Many... See more

Service

People report positive experiences with service, highlighting professionalism and fast delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

640 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(640)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Thoroughly recommended

I’ve just bought two benches and I’m absolutely delighted with them. Easy to put together and look beautiful in the garden. Delivery and communication was excellent. Thoroughly recommended.

June 22, 2026
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Rated 5 out of 5 stars

Great delivery

Great delivery, relatively easy to erect the bench although I had to use a proper ring spanner as the short spanner provided was not much use, very pleased with the finished product.

June 18, 2026
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Rated 5 out of 5 stars

Always had great servcie from Maison…

Always had great servcie from Maison and Garden.
quick deluivery and good comunication from enquiry to order being delivered. The products we have ordered have been fabulous which is why we have ordered on numerous occasions.

May 28, 2026
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Rated 5 out of 5 stars

Pleased with purchase

Arrived by the quoted date and was well packaged. The instructions for assembly were easy to follow. The assembled bench looks just like wood. So far, I am very pleased with the purchase.

May 25, 2026
Rated 5 out of 5 stars

Happy new bench owner.

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks great. Looking forward to many years of maintenance free use. Very satisfied customer.

May 25, 2026
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Rated 5 out of 5 stars

Beautiful bench.

Easy to use website.prompt delivery. Excellent product made well. Very comfortable to sit on .hopefully will last years with minimal care

May 23, 2026
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Rated 5 out of 5 stars

Garden Bench

Purchased the Winawood 2 seater garden bench at a good price compared to other sites. Delivered on day specified. Haven’t assembled it yet so hopefully it will be ok. Have already got the table and chairs so know the quality is very good and durable.

May 23, 2026
Rated 3 out of 5 stars

Let Down by Delivery Company

Ordering was very easy, and delivery was free which was a bonus ; after the initial E Mail thanking us for the order, I felt there was a break down in communication; we heard nothing for several days eventually after a week I rang the delivery company and they told me I would receive an E Mail ; Yes we did stating delivery that particular day ; never Arrived Morning after I rang delivery company again to be told it would arrive later in the day and I could track my delivery, this I did as I had an appointment, and every hour the time changed eventually it was around 3 pm when it arrived , The outer box was badly torn and several holes in the cardboard ; To which I took a photo , but luckily my bench was so well packaged it was unharmed ; My Garden Bench was beautiful but the delivery company and lack of engagement with me let the seller down

May 22, 2026

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