Maison and Garden Reviews 

641
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful quality of the items purchased. People note that the outdoor garden furniture is extremely sturdy, looks fantastic, and is very simple to put together. However, some people mentioned issues regarding unexpected delivery delays, missing components, or items failing to arrive on schedule. Consumers also noted occasional complications with tracking systems, courier services, or unexpected extra fees charged for shipping. Reviewers pointed out that while communication was generally good, there were occasional difficulties getting timely support when problems arose.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, expressing great satisfaction with their... See more

Delivery service

Clients share positive opinions on delivery_service, noting that items arrive promptly and on the specified... See more

Quality

Reviewers mention positive feedback about quality, frequently praising the sturdiness, attractive design, and... See more

Order

Users describe ambiguous interactions with order processes, reflecting a mix of experiences. Many customers... See more

Service

Customers had positive experiences with service, highlighting professionalism, brilliant ordering, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The seat arrived promptly and fitted together easily. It feels strong and looks great. Very comfortable, should last for decades unlike wood which rots in about 10 years in our climate.

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more


Company details

  1. Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

641 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(641)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and excellent customer service

Very pleased with all stages of this purchase. Excellent product, exactly what I wanted and very good quality. The ordering and delivery service was brilliant. Very helpful customer service; made specific arrangements to delay delivery until I was home from holiday. The chair came, as promised, 2 day2 after I got home. Thank you.

March 4, 2026
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Rated 5 out of 5 stars

Great service

Ordered a bench in remembrance of my late mother in law.Very reasonably priced gave us a free plaque,and delivered very promptly. Very happy customer

February 1, 2026
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Rated 5 out of 5 stars

Great buy

This is my second bench and I am very pleased with it. Incidentally the first one is still going strong at least ten years on. Solidly built and heavy. Very quick delivery too.

September 30, 2025

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